David L. Wisel
***** ******** **** ******* . **** Wayne, IN. 46845
Phone: 260-***-**** Email: abmgcr@r.postjobfree.com
Cell: 260-***-****
Operations Management Executive
Results-oriented, progressive leader with experience in domestic and
international operations, expertise includes; quality assurance, lean
manufacturing, and supply chain management. Visionary executive
responsible for strategic planning, P&L management with experience driving
profitability and growth within rapid-change environments. Proven ability
to analyze key business drivers and develop strategies that expand the
bottom-line. Successful in building mutually rewarding relationships with
suppliers and customers, implementing technological solutions to improve
quality, productivity and profitability while delivering on customer
commitments.
Areas of Expertise
Quality Assurance & Quality Control
Theory of Constraints
Budget & capital project management
Military, UL & CSA standards
ISO 9000, AS9100 & ISO/TS-16949
Zero Defect Programs
Extensive Multi-plant experience
Statistical Process Control
Supplier development
Strategic Business Planning
Business Process Kaizen
P&L Management
Supply Chain Management
IT Strategy & Execution
Mistake Proofing / Poka-Yoke
Dimensional & Testing Laboratories
RoHS & WEEE Compliance
Toyota Production System
Project Management
Total Quality Management
Internal & Supplier Auditing
Cross functional team facilitation
Safety & environmental compliance
Lean & Six Sigma
Training & Staff development
MRP & ERP implementation
NAFTA compliance
Selected Achievement / Highlights
* Development and implementation of quality system and Lean Sigma
efforts; for several organizations with multi-site locations. My
efforts led to a reduction in delivered defects of 87%, customer
complaint processing went from an average of 24 days to an average of
three days and we achieved 100% compliance to our 24 hour containment
and customer notification requirements. Eliminated dependence on in-
line inspection by promoting mistake-proofing techniques and operator
responsibility for quality. The activity reduced the quality staff
from 15 to six, resulting in a reduction of quality costs to less
than 5% of gross sales while reducing delivered PPM defects 87%.
* Implementation of quality system that achieved ISO 9001, QS-9000,
ISO/TS-16949, ISO 13485 and FDA 21 CFR (part 820) in as little as six
months. Served as Management representative within the various
quality systems over the past 20 years, specializing in paperless and
paper light systems. Enhanced supply chain management system
including; Supplier Quality Manual, scorecard reporting system and
onsite development activities, results included a 60% reduction of
incoming inspection activities and a dramatic increase in on-time
delivery.
* Fully proficient with both basic and advanced quality techniques;
Thorough understanding of the "seven basic quality tools" SPC,
Regression Analysis, Cause-and-effect-diagrams etc. Knowledge of DOE
Design of Experiments along with the use of multiple software tools
including Minitab. Fully versed in all aspects of metrology
including plate, CMM layout and 3d non-contact scanning. Proficient
with gauge design, calibration and R&R.
* Supply chain management; comprehensive domestic and specializing in
off shore "hands on" supplier development throughout Europe, Asia,
India and Mexico. Extensive experience in supplier tracking
techniques, sourcing, auditing, setting objectives and driving CI in
the supply chain. Experience with returnable packaging and extensive
product testing knowledge. Thorough knowledge of MRP & ERP systems.
* Cross functional team management. Regularly lead new products team
and Kaizen events. Facilitated projects that supported Y2K
compliance, RFID, inventory management / scheduling system, MRP and
ERP systems, BPK Business Process Kaizen, custom solutions that
solved chronic business problems in gauge calibration, preventive
maintenance, customer complaints and non-conforming material
tracking, inventory control and scheduling accuracy. Nearly 15 years
experience in Senior Management leadership using a policy deployment
process to established business objectives, reduce overhead expenses,
strengthen product gross margins, overhaul operating processes,
resolved quality / warranty issues, improve work environment and
increase moral.
* 25 years of "hands on" experience, in the following processes: FRP
molding Injection molded plastics, Wire harness fabrication, assembly
& soldering, thermoforming, rotation molding, injection molding, blow-
molding, metal stamping, CNC Machining, fabrication, Die Casting,
fixture design, gauge design, packaging design, painting, plating and
extensive automated assembly line experience.
* Trainer and Facilitator of all aspects of the Toyota Production
System including: Lean sigma, ZQC zero defects quality control, value
steam mapping, Poka-yoke, standard operations, MDI, policy deployment
/ senior management leadership. My efforts led to a nomination for
TBM enterprises "Perfect Engine" award as one of the top lean
companies in North America.
Professional Experience
Quality Manager -- Smiths Medical, Multi-National Medical December 2009 - Present
Device Manufacturer
Responsible for establishing and maintaining the quality/regulatory systems
conforming to FDA Quality System regulations and other foreign regulatory
agencies. Additionally responsible for ISO 9001, 21 CFR Part 820, ISO
13485 in compliance with the Medical Device Directive producing respiratory
and Tracheostomy class II devices. Successfully revised our customer
complaint investigation and CAPA systems. Conduct Risk Reviews and DFMEA
activities to assure consumer safety and protect company interests.
Instrumental in 510k projects including design verification and validation
activities on three new products. Developed and implemented a plant wide
GMP training initiative for all plant personnel that was eventually adopted
throughout Smiths Medical. Supplier development and improvement is a focus
of my position. The company selects projects based on VAVE and solves
chronic issues utilizing six sigma techniques. A focus on personnel
development for existing associates and recruitment of two quality
engineers has finalized my current role with the company.
Quality Manager -- Group Dekko, 12 locations in Midwest, Juarez December, 2008 -
Mexico, China and Alabama November, 2009
My responsibility included managing the quality system for five locations,
serving as Management Rep for ISO 9001, ISO/TS-16949, ISO 13485, AS9100 and
FDA 21 CFR Part 820 for class I medical devices. Processes include; wire
harness assembly, automated assembly, soldering, stamping, injection and
rubber molding. Revised CAPA corrective and preventative action systems
within our medical device facility and utilized similar tools within our
automotive and appliance facilities. Developed a supplier quality
management system to assess current suppliers, qualify new suppliers and
developed an online supplier portal. Responsible for RoHS, WEEE, UL & CSA
compliance programs including documentation and audits as applicable.
Worked with a team to improve the functionality/productivity of test
benches and testing associates. Another primary focus was to move from a
culture of inspection to auditing and to provide production operators with
the tools to be responsible for quality through Mistake proofing our
processes. Working with the supply base and receiving personnel to reduce
or eliminate non-value added and costly incoming inspection. Participating
as a core team member responsible for the successful launch of medical
device for KAZ, labeled under the Braun division of Proctor & Gamble.
Responsible for new product development of a quality system to comply with
AS9100, ITAR and other systems regulations for military applications.
Professional Experience
Quality Manager -- Gold Shield Inc., 5 locations in NE Indiana, April, 1997-December,
Mexico & Southern California 2008
Developed the companies quality system and documentation to support
certification in QS-9000, ISO 9001:2000 and compliance to ISO/TS 16949, ISO
13485, ISO 14001, FDA 21 CFR (class I medical devices) and OSAS 18001
serving as the management rep for each location. Provided daily leadership
for each location and traveled extensively between Indiana and Southern
California to assure company / quality objectives and profits were
satisfied. Responsible for the dimensional and testing laboratories
including CMM layout and failure mode analysis. Directed the internal
audit team that reviewed / reported compliance with corporate, ISO 9000,
supplier, customer, SOX, quality assurance requirements and tracked
progress via a CAPA escalation system.
Implementation / facilitation of the Toyota Production System with
experience in all aspects of Lean and expertise in Policy deployment, ZQC,
rapid program launch, APQP, problem solving teams, quality mapping, lean
sigma and BPK kaizen events. Member of an extremely independent general
management team responsible for establishing company objectives, P&L,
kaizen steering activities, QS/ISO management review and weekly system
status reporting to comply with internal objectives and corporate financial
expectations. Led cross-functional Policy Deployment teams to improve
quality, increase productivity, improve supplier performance, increase
sales and reduce cost. Implemented a customer complaint database system in
compliance to CAPA requirements, a daily cross-functional material review
board process, a paperless ISO/QS-9000 document control and retrieval
system to enhance failure mode analysis and facilitate problem solving.
The results of my efforts include:
. Safety - Improved 85% in the past five years, measured by accidents
per 100 associates.
. Quality - Improved 87% from FY 2000-FY 2006, measured as delivered PPM
rejects.
. Cost - California operations achieved profitability for the first time
in seven years due to our efforts. Increased operating income by
$350k during the first fiscal month of FY 2009, annual goal $800k
. Delivery - Days of raw material down 46%, finished goods inventory
down 66%
. Moral - Reduced associate turnover 75% during FY 2007
. State of Indiana Quality Improvement Award - Winner 1999
. Supplier of the year Award - Honda, Spartan Motors and Newmar
. 2008 Perfect Engine award nominee - Awarded to the top lean companies
in North America
. Hired, trained and developed Quality Assurance teams for each location
. Created quality systems from infancy to full registration in less than
one year.
Director of Quality -- EMF Corporation, 7 locations in NE January, 1995-April,
Indiana & Southeastern US 1997
Directed the QS-9000 efforts of the company and achieved compliance in 13
months. Developed and managed the quality assurance and business efforts
for seven facilities with 18 direct reports producing wire harnesses and
oxygen sensors for various industries. Managed the IT group including Y2K
compliance and the implementation of a new ERP system for the organization.
Responsible for compliance to UL, CSA requirements including documentation
and audits. Responsible for the dimensional \ test laboratories and sample
production programs. Led a team to improve the functionality /
productivity of test benches and testing associates.
. Developed supplier tracking system
. Improved internal scrap and rework systems, refined ECN process.
. Assisted in the launch of two facilities from location selection to
the initiation of production
. Ground up development of policies, procedures, instructions and forms
to support QS-9000 system
. Led the company to QS-9000 and ISO 9001: 1994 compliance in 13 months
Additional Experience (prior to 1995)
Quality Manager, Quality Engineer, Supervisor, CMM Tech, Lab Tech and
Quality Auditor (detailed info available upon request)
Customers served
Ford, GM, Chrysler, Toyota, Honda, Trane, Carrier, True, Tyler, Copeland,
Manitowoc, Beverage-Air, Royal Vendors, GE Medical, Phillips Medical,
Allied Signal, Delphi, Caterpillar, Cummins, Detroit Diesel, John Deere,
Ingersoll Rand Delco Remy, Fleetwood, Winnebago, Coachman, Newmar, Thor,
International Truck & Engine, Hino Motors, Freightliner, Utilimaster,
Spartan Motors, Thomas Built Bus, MCI, US Department of Defense, Kawasaki,
Polaris, Bombardier
Education
BS in Business Management - Bellevue University, Bellevue NE. Dean's list,
graduated Summa Cum Laude 3.96 GPA
MBA - Ashford University, Clinton Iowa March 2009, graduated high honors
with a 3.89 GPA
Masters of Science Quality Assurance - California State University,
completion date April, 2012
Professional affiliations and Certifications
ASQ - Certification: (CMQ/OE) Manager of Organizational Excellence, (CQA)
Auditor & (CQT) technician
Lean & Six Sigma - Trainer and Management Champion
RAB Lead Assessor ISO 9000:1994