Sales Manager

Debbie Hollingsworth

*** *. ****** **.

Sunbury, OH 43074

740-***-****

Education

Bachelor of Arts in Slavic Languages and Literatures

Ohio State University, Columbus, OH (1991)

Professional Experience

8/04-Present Adecco

Delaware, OH

Branch Manager

. Increase branch revenue through new account sales, current account

expansion and implementation of new products

2006 Year-End Results: 37% Profit Growth, 5% Sales revenue

growth, 5% Return on Sales

2007 Year-End Results: 70% Profit Growth, 25% Sales

revenue growth, 8% Return on Sales

2008 Year-End Results: 10% Profit Growth, 20% Sales

revenue growth, 7% Return on Sales

. Create recruiting plans to attract and retain quality associates for

positions in clerical, call-center, housekeeping and light industrial

environments in a multi-county territory

. Evaluate Profit and Loss statements, analyze branch financials on a

monthly basis and make course corrections as needed

. Manage a staff of four colleagues working in three different offices

with a distance of forty miles, including one 24-hour/day client

location and provide 24-hour on-call services for that On-Site

. Lead the Delaware/Dublin/Marion offices and consult with other offices

in the area of Internet-based recruiting methods

. Perform all office operational functions as needed, including payroll

processing, purchasing, associate coaching/counseling, order

fulfillment, client follow up and training of new staff

. Audit the work performed by all staff members to ensure corporate

policy compliance, legal compliance and success on quarterly branch

reviews

. In 2009, expanded management responsibilities to include 2 additional

branches (Dublin and Marion)

9/03-3/04 ScripSolutions

Columbus, OH

Account Manager

. Managed Retail, Mail Service and Specialty pharmacy plans for employer

groups, Third-Party Administrators, Medicaid Plans and HMOs

. Recommended plan changes including formulary adjustments, mail service

enhancement programs and copay evaluations

. Researched client inquiries or complaints and coordinated with various

departments for quality improvement initiatives

7/00-5/03 Preferred Benefits

Services Delaware, OH

Group Benefits Consultant

. Implemented prospecting strategies for new group clients, including

cold calls, mail campaigns and drop in solicitations

. Recorded prospect activity in an ACT database and scheduled follow up

activity at appropriate intervals in the sales cycle

. Presented plan options for full-insured medical, dental, life, short-

and-long-term disability and voluntary benefits

. Expanded the existing block of small group business by 100%

. Recommended creative solutions for new and in-force business to

achieve goals such as decreasing costs and enhancing benefits while

planning for trend cost increases

. Managed a block of 50 small group accounts

. Maintained client base through annual market review, relationship

management and daily service with over 90% client retention

2/99-7/00 OhioHealth Group

Columbus, OH

Account Executive

. Sold OhioHealth Group fully-insured HMO plans to employer groups on a

direct basis for all group sizes

. Marketed the specific provider-owned nature of OhioHealth Group to an

established broker market in the Columbus Ohio area and solidified

relationships with key brokers and consultants

. Performed prospecting activities to increase quoting and sold-group

volume with direct clients and brokers

. Maintained information in an ACT database to ensure timely contact

with prospects, consultants and brokers

. Discussed benefit plan goals with both brokers and employer groups and

recommended solutions to benefit obstacles

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