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Customer Service Project Manager

Location:
Denham Springs, LA, 70726
Posted:
July 02, 2010

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Resume:

William C. Eunice

***** ********* ** ****: 225-***-****

Denham Springs, LA 70726 abmg8p@r.postjobfree.com

An accomplished software developer specializing in database development

with extensive experience in the full life cycle of software design,

including requirements, functional specifications, prototyping, proof of

concept, interfacing, data migration and maintenance.

Summary of Qualifications

. Extensive experience working with custom written Oracle database

systems including development from the design phase through

implementation and testing.

. Extensive experience performing data migrations from legacy systems,

spreadsheets and numerous other data storage systems into Oracle.

. Strong knowledge of Oracle PL/SQL including advanced techniques like

object definitions, use of collections, core DBMS and UTL packages,

advanced queues and Java stored procedures.

. Solid management skills including estimating and resource planning.

Has led multiple teams through development projects from the design,

specification and documentation phases through development, testing

and implementation.

Technical Expertise

Languages Oracle PL/SQL, PHP, JavaScript, HTML, CSS, C, C++, VBA/Visual

Basic, Object Pascal, Unix shell scripting, Perl, Java,

Powerbuilder

Concepts OO-Design, RDBMS database design

Software PL/SQL Developer, TOAD, Oracle Forms/Reports, Microsoft Office

(Word, Excel, Access Visio, Project), OpenOffice, Crystal

Reports, Delphi

Systems OSA, Windows (2000, XP, Vista), Linux, Unit, Solaris, HPUX

Moceansoft Consulting - Denham Springs, LA Jul 2004 - date, Dec 1999 - Jun

Technical Lead 2000

Served as a technical lead and project manager for new development and data

migration projects. Oversaw several projects that all fell within budget,

on-time and which met customer expectations.

Accomplishments include:

. Led development team of six to interface a custom inspection

maintenance program with SAP using file transfer applications written

in C#, ASP .Net (for reporting) and PL/SQL (including Java stored

procedures).

. Implemented an upgrade of an existing English only data system to

allow implementations in French and German. System was written in

Powerbuilder connecting to an Oracle database.

. Developed a specialized training database process that took

information from one user and duplicated it across the entire scope of

a database as if 60 users had entered similar data to the one user. A

method was provided for the client to refresh the database after a

training class to reset the database back to the initial state.

. Led small teams of developers converting data for sites from legacy

systems to Oracle using PL/SQL and custom data migration tools.

. Currently leading a team of five developers in designing, documenting

and implementing a digital "non-real time" SCADA system in

Oracle/MySQL. This system includes client embedded ARM Linux systems

running MySQL.

Eatel - Gonzales, LA Jul 2000 - Jul 2004, Mar 1999 - Dec

Senior Programmer Analyst 1999

Served as a senior programmer in a self managed environment tasked with

understanding new Oracle technologies and how they could help the

enterprise function more efficiently.

Accomplishments include:

. Integration of custom customer service system with Code-1 address

validation package using Unix/Windows sockets programs written in C

and Java stored procedures in Oracle. Front end developed using Oracle

Forms

. Added ability to perform resale service ordering into custom customer

service system by integrating with the Nightfire suite using web

services. Implemented SOAP protocol manually using Java stored

procedures.

. Created a system that creates dynamic customer service data entry

forms using data layouts stored in a database.

. Added ability to perform file creations for International Calling Card

activation used in daily FTP batches from the database via a data

driven customizable file format system.

. Migrated and debugged custom E911 application from HPUX system to SCO

Unix (written in C)

Plumlee Associates Inc - Baton Rouge LA Feb 1997 - Mar 1999

Programmer Analyst

Accomplishments include:

. Developed a custom reporting system for an inspection data management

system in Microsoft Access (VBA)

. Performed numerous data migrations of legacy data into Oracle

including data cleanup using simple custom written PL/SQL blocks

Education

Louisiana Tech University, Ruston, LA

B.S Computer Science, Minor in Business Administration

Secretary, Louisiana Tech University chapter of the Association of

Computing Machinery (ACM)

Worked as a programmer and teachers assistant on the WATSON educational

research project

Led a team of 15 developers in software engineering class in adding a new

data structures module to the WATSON

References available upon request.



Contact this candidate