Customer Service Data Entry

JACQUELYN P. COLEMAN

**** ********** ***** *******, ** 38125

901-***-****/ Mobile: 901-***-****

Email: abmg8n@r.postjobfree.com

Objective To obtained a challenging and rewarding career in Account Receivable/Customer Service

Field where my level of experience will be beneficial to the company.

Excellent Organizational Skills

Skills

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Telephone Answering

1. Strong Customer Relations •

1. Word Processing and Typing

Skills

2. 10 Key Calculator

2. Data Entry

3. Filing

3. Assertive, self motivated,

goal oriented, efficient and

organized

Computer: Excel, Windows Microsoft WORD

1.

Certificate: Beginners DOS, How to Legally Collect Accounts Receivable, Health Pro

2.

Training, TennCare Billing and Collection.

Experience DaKeMau Properties Apr. to Oct. 2011

Rental Consultant

Make appointments to show properties, monthly collections, mail out

monthly statements and past due accounts, post payments, prepare rentals

for court evictions, attend court and complete applications, and credit check

on projective rentals. 1984 to March

2010

Memphis Health Center, Inc. Memphis TN

Claims Coordinator/ Customer Service Rep.

File and process TennCare and Medical insurance claim. Analyzed and

determined completeness and validity of claims. Follow up on patient’s

insurance benefits and corresponds with attorneys regarding charges and

payment on patients injury claims. Data Entry and processing for all

departments (WIC, X RAY, OB/GYN, PEDS AND MEDICAL) and all

other daily medical encounters.

Collect and contact patient concerning past due accounts. Make cash

collections, Petty Cash and record Bank Deposit. Review and prepared

departmental payroll.

Accomplishments:

3. Ability to collect and make initial correspondence to Attorney in a

timely matter for claims processed or denied.

4. Outstanding Achievement in Collection of Past Due Accounts

5. Employee of the Month

Self Employed 1988 to 2000

Billing Specialist

Provide billing, processed Medicaid (TennCare) and Medicare

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claims,

Verified patient insurance coverage and schedule patient surgeries

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for various physicians: Dr. Carlos Spraggins,

Imaging/Ultrasound, Dr. Vernois Buggs, Internal Medicine, Dr.

Prahba Suheendran, Pediatric, Dr. Marvin James, OB/GYN

(Deceased). Dr. Melvin Hobbs, OB/GYN

Credentialing for various insurance companies and MCO’s.

•

Education Shelby State Community College, Memphis, TN

Major: Business Administration

Diploma

High School Graduate

Furnished on request.

References

Contact this candidate