Anne S. Galatro-Campos, PHR

*** ******** ******

Elizabeth, NJ 07208 Phone

908-***-****

abmg6g@r.postjobfree.com

Skills: Multi-tasking, Negotiation/Problem Solving, Communication Skills,

Organizational Development, Analytical Skills, Mentoring Skills.

SOFTS: Microsoft Word, Excel, PowerPoint, Access, AS400, Internet, CEDITS,

ADP, Oracle

EMPLOYMENT SUMMARY

Employee Relations/Human Resources Generalist

2008 to 10/2009

Vonage, Holmdel, NJ

. Responsible for employee relations activities, documentation,

counseling, recommend disciplinary actions and conflict resolution.

. Exercise considerable initiative and sound judgment in translating

internal survey findings to recommend policy changes into viable employee

relations programs.

. Assist in development and implementation of personnel policies and

procedures; prepares and maintains Customer Care departmental policies

and procedures manual.

. Knowledge of performance systems, job content, educational and training

requirements, wage and salary administration of a wide variety of

occupations.

. Exercise considerable judgment and discretion in establishing and

maintaining good working relationships with department directors and

executives.

. Helped develop, maintain, and monitor: corporate policies and procedures;

personnel policies and procedures; applicable provisions of federal,

state, and local regulations, as they pertain to areas of responsibility;

accepted principles of management; and any specific directives issued by

the company executives.

. Investigates problems minor to sound and uniform personnel

administration, such as: working conditions, disciplinary actions, and

employee and applicant appeals.

. Recommended to the Director of Employee Relations programs, goals, and

objectives related to employee relations.

. Act as liaison within the HR department as it relates to employee

relations and legal matters.

. Provide support/facilitation to managers for termination process

. Coach employees on subjects such as career, leadership, and

performance development plans; assist employees during implementation

of change management initiatives.

. Evaluates or reviews evaluations of performance on all employees of

the department; effectively recommends hiring, promotion, termination,

disciplinary, and commendatory actions of all assigned personnel.

. Assisting with implementing training programs, and facilitate focus

groups to obtain feedback on the training.

. Keep abreast of changes in regulations, laws, and procedures relating to

Human Resources.

. Tracks paid time off, FMLA, STD, unemployment claims.

. Perform benefits administration to include claims resolution, change

reporting, approving invoices for payment, and communicating benefit

information to employees.

. Conduct new employee orientation

. Oversee employee application processes

. Assists with Recruiting/Staffing

Human Resources Generalist

2000 to 2008 J-M Manufacturing Co., Inc. a division of Formosa

Corp., Livingston, NJ

. Recruit, evaluate, interview, and hire candidates.

. Counsel managers on candidate selection; conduct and analyze exit

interviews; review processes and recommend changes.

. Helped develop, maintain, and monitor: corporate policies and procedures;

personnel policies and procedures; applicable provisions of federal,

state, and local regulations, as they pertain to areas of responsibility;

accepted principles of management; and any specific directives issued by

the company executives.

. Recommend and maintain records and procedures for controlling

personnel transactions and reporting personnel data. Finalize

personnel documents and approve as necessary.

. Develop initiatives and solutions that proactively address client/

employee needs.

. Evaluate strength and weakness of the performance management process.

. Exercise considerable judgment and discretion in establishing and

maintaining good working relationships with department directors and

executives.

. Provide support/facilitation to managers for termination process.

. Coordinate activities of various programs (salary payments, benefits

and immigration processes)

. Administer benefit plans.

. Knowledge of the ADA, FMLA, COBRA, filing unemployment claims, federal

and state reporting requirements, health, and safety training.

. Responsible for employee relations activities, documentation including

counseling, disciplinary actions, conflict resolution and

terminations. Liaise with outside counsel as necessary.

. Maintain the work structure by updating job requirements and job

descriptions for all positions.

. Prepare employees for assignments by establishing and conducting

orientation and training programs

. Conduct and interpret salary survey data, initiates job evaluations

and recommend compensation levels.

. Excellent interpersonal skills, good writing ability, organized, and know

how to handle confidential materials.

Independent Sales Representative Herbal Life

1998 to 2000 Elizabeth, NJ

. Outstanding communication skills, self-motivated, personable,

extroverted, and well-organized.

. Maintained all customer information and product data in PC based

applications.

. Utilize Microsoft Word & Excel applications, and the Internet for data

retrieval.

. Maintain an awareness of all product knowledge information,

merchandise promotions, test merchandise, and advertisements.

. Track call reports and prepared sales reports by collecting,

analyzing, and summarizing sales information and marketing trends.

. Advertise and hand out flyers to obtain new customers and promote the

products.

. Makes a number of calls either in-person or by telephone to sell

company products/services.

. Recruits new sales representatives to work with me, and assists in

organization growth.

. Coach and mentor new sales representatives to guide them in being

successful.

. Replenish merchandise and supplies.

Owner/ Manager 1973

to 1998

Galatro's Cleaners, Staten Island, NY

. Managed customer relations.

. Opened and managed satellite locations.

. Recruit, evaluate, interview hired, trained, and supervised all

employees in every location.

. Oversaw accounts payable & receivable and financial planning.

. Responsible for employee relations activities, documentation including

counseling, disciplinary actions, conflict resolution and

terminations.

. Responsible for new hire orientation, employee reviews, exit

interviews, etc.

. Responsible for all aspects of controlling personnel transactions and

reporting personnel data, and maintained all personnel forms and

records.

. Train Associates on Sexual Harassment, Safety Issues and presented

Benefit Orientations.

. Performed routine maintenance on all equipment.

. Primary interface with OSHA

EDUCATION

. PHR Certified

. Associate Degree in Human Resource Management

. Bachelor in Business Administration/Human Resource Management (2010)

. PHR Certificate from Villanova University

. SHRM E-Learning Certificate in Human Resource / SHRM Certificate The

Essentials of Human Resource Management

. Certificate in Human Resource Employment Law from the Employment

Association of New Jersey

Contact this candidate