Manager Quality

EUGENE P. KRAUSZ

abmg2j@r.postjobfree.com

***** ****** ***** *********: 419-***-****

Perrysburg, Ohio 43551 Cell: 419-***-****

QUALIFICATIONS SUMMARY

Process-oriented Engineering Manager with proven success leading

engineering teams to exceed aggressive design, quality and cost goals. Key

strengths in matrix management, planning, mentoring, training and problem

resolution. Hands-on management style with expertise in 3-D Design

environment, manufacturing processes, quality disciplines, supplier

development and procurement strategies including:

. Six Sigma Black belt techniques

. Supplier Auditing Techniques

. Lean Manufacturing

. Team Facilitation

. Cost Benefit Analysis

. Project Management

PROFESSIONAL EXPERIENCE

WHIRLPOOL CORPORATION 1980 - Present

Global Senior Manager, Cost Engineering

2007 - Present

Led an international staff of five cost engineers responsible for the

global reduction of electrical component part numbers and suppliers.

. Reduced electrical component parts by 43% and costs by $30 Million

through establishing a single data base replacing individual data

bases in 10 countries.

. Minimized electrical component supply base by 50% utilizing cost-

benefit analysis.

. Increased productivity 15%. Developed procedures and processes to

improve suppliers of choice.

Global Senior Manager, Wiring Systems Technology 2004 - 2007

Established and developed a department consisting of eight international

engineers.

. Reduced defects through use of Six Sigma Black Belt techniques.

o Established uniform standards, specifications, approval

guidelines and CAD design tools reducing design time by 50%.

o Developed supplier audit procedures and guidelines improving

incoming quality by 72%

o Improved wiring harness process yields by 25%.

. Achieved total cost savings of $12 Million annually and reduction of

Service Incident cost by $55 Million over three years.

Global Manager, Electronics Quality 2000 -

2004

Established and developed a world-wide department consisting of six

electronics quality engineers.

. Reduced design time 30% by incorporating key quality steps in

electronic control's development process using Lean techniques.

. Achieved 20,500 ppm global improvement in incoming quality by

conducting supplier audits.

. Improved field quality from 10,500 ppm to 250 ppm by developing a cost

effective, simplified parts return and analysis process.

. Led Global Wiring Integrity Taskforce of 30 engineers and external

suppliers that determined numerous root causes of quality issues.

Manager, Quality Engineering Lab

1996 - 2000

Supervised Material, Reliability, Layout (CMM) and Electrical evaluation

labs consisting of six technicians and three engineers.

. Improved supplier's electronic control and wiring harness quality 25%

utilizing Six Sigma Black Belt techniques.

. Designed first reliable Department of Energy tester for dishwashers

saving $3 Million in fines.

. Used Six-Sigma Black Belt techniques to improve roll-to-roll, thick-

film, flexible switch PPM from 200,000 to 100 in-plant quality.

Improved production levels by 45% at all three supplier locations and

PPM field quality from 24,000 to 250.

. Obtained 50% reduction in engineering lab resources by designing and

installing an automated dishwasher reliability test system.

WHIRLPOOL CORPORATION, continued

Manager, Dishwasher 10X Quality 1994 - 1996

Assured 10X Quality Initiative was followed by the suppliers of next

generation dishwasher.

. Obtained first year quality of 1,500 PPM by auditing suppliers

manufacturing and quality systems, Process FMEA's to assure compliance

with design intent.

. Improved Total Cost 20% by partnering with both suppliers and internal

design, quality, manufacturing and manufacturing engineering

departments prior to production.

. Provided leadership for three teams that saved $4 Million and improved

Quality by 20%.

Manager, Dishwasher Manufacturing and Design Engineering 1990 - 1994

Led staff of 11 product design, new model planning, process, quality and

industrial engineering disciplines.

. Led assembly process improvements; increased production 500 units per

line per shift.

. Improved assembly yield by 25% and quality by 30% through redesign of

dishwasher door and elimination of design flaw.

. Reduced dishwasher field service issues by 74,000 PPM by leading

design and assembly teams.

. Saved $2M, doubling capacity, by leading redesign of 1800 ton

injection molding machine.

Lead Engineer, Supplier Quality Systems 1988 - 1990

Improved supplier manufacturing and quality processes, thus part quality

and reliability.

Resident Product Engineer, Ranges and Dishwashers 1988 - 1988

Directed new model introductions and day-to-day product engineering

support to assure quality, reliability and production goals.

Quality Superintendent 1987 - 1988

Led adherence to quality and design requirements by development of SPC

systems, a gauge calibration program, and trained associates in quality

disciplines.

Resident Product Engineer, Dryers 1984 - 1987

Supervised day-to-day product engineering to exceed cost and quality

goals and assure flawless new model introductions.

Manufacturing Process Engineer 1980 - 1984

Developed and improved all test systems plant-wide resulting in a 4X

improvement in product quality.

EDUCATION

Certified Six Sigma Black Belt - 1999

Certified Whirlpool Quality Auditor - 1999

Master of Science in Manufacturing Management, G.M.I., Flint, Michigan,

G.P.A. 3.7, 1997

B.S.E.E.T., Franklin University, Columbus, Ohio. GPA 3.36, 1984

A.S.E.E.T., Marion Technical College, Marion, Ohio. GPA 3.83, 1977

Completed two years of electronic training in the U.S. Navy

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