Manager Management

Michele L. Heath, MBA, MPA

**** ****** ****** . **********, ** 45203 . 513-***-**** .

abmg06@r.postjobfree.com

SUMMARY OF QUALIFICATION

MULTIDISCIPLINED EXECUTIVE with over 12 years of experience in financial

management, project management, staff supervision, planning, budgeting,

forecasting, tax preparation, compliance, and cash management.

. Analytical problem solver: skilled in developing financial, operational

and IT controls, policies and procedures to optimize efficiency, reduce

costs, protect assets, and maximize profitability.

. In-depth knowledge and hands-on experience with managing and implementing

large financial systems (PeopleSoft, Oracle, SAP, Outlook Soft, and

Movex).

. Able to communicate effectively with internal / external auditors and

representatives of the financial community.

. Effective negotiator with well-developed communication and project

management skills.

. Obtaining Certified Public Accounting (CPA) certification: passed BEC and

Regulation.

Additional comprehensive experience in:

IT Auditing Financial Systems Project Management

Computerized Accounting ERP Control Reviews SAS70s

Apps

Bank Regulation Audits Training and Development Six Sigma: Green Belt

CAREER HISTORY

ERNST & YOUNG LLP, Cincinnati, OH

2008 - Present

$30 billion Big 4 accounting firm providing audit, tax and advisory

services with 135,000 employees worldwide Senior Manager & Executive

Council

Assumed full responsibility for managing the Cincinnati Technology Risk

Advisory Services. Responsible for account management for key clients that

included strategic planning, contract negotiation, financial management and

client relationships. Serviced over 30 accounts and managed ten staff

members. Industry experience: healthcare, banking, and insurance.

. Designed and implemented accounting policies, procedures, and guidelines.

. Conducted over 10 implementation control reviews of accounting systems

(PeopleSoft, Oracle, SAP, Outlook Soft, and Movex).

. Developed and implemented an internal audit outsourcing strategy for a

major retail company to cut organization cost by 25%.

. Overseen an international payroll implementation for $5 billion company,

activities included but not limited to: functionality review, control

review, and senior management approval.

. Led a team of individuals on a bank regulatory and FFIEC compliance audit

that led to operational process improvement.

. Optimization of engagement profit margins by $250k by identifying true

engagement billing rates, decreasing hours spent on engagements, and

creating new engagement opportunities for staff involvement.

. Led the reorganization and redevelopment of a key service line (i.e. data

analytics).

KPMG LLP, Cincinnati, OH

2005 - 2008

$20 billion Big 4 accounting firm providing audit, tax and advisory

services with 135,000 employees worldwide

Practice & Senior Manager

Practice and Senior Manager hired to develop and to grow the IT Advisory

Practice Group in Cincinnati, OH. Responsibilities included: overall staff

maturation (i.e. hiring, staffing, training and developing, coach and

mentoring, scheduling, and performance reviews), budgeting, engagement

forecasting, account management, performance reviews, and scheduling.

Industry experience: healthcare, banking, and insurance.

. Managed multiple financial implementations ranging from $25 - $100

million and overseen all financial systems and procedures, including

inventory control, purchasing, accounts payable, general ledger, and

accounts receivable.

KPMG LLP, Cincinnati, OH [continued]

. Led several financial reporting strategy engagements for a healthcare and

insurance company.

. Conducted over 10 implementation control reviews of accounting systems

(PeopleSoft, Oracle, SAP, Outlook Soft, and Movex).

. Evaluated, selected, and installed software program that consolidated

accounting functions for 8 company locations.

. Developed and led training on "best practices" relationship building and

account development while increasing sales by 25% during a nine month

period.

. Negotiated three major contracts that represented 50% of the practice

revenue.

CAPGEMINI ERNST & YOUNG CONSULTING, Cleveland,

OH 1997 - 2005

$10 billion consulting firm providing consulting, technology, and

outsourcing with 90,000 employees worldwide

Associate - Senior Manager

Hired as an Associate in the EY fast-track program (i.e. Acceleration).

Rose to the level of Senior Manager within six years. Responsible for

sales, strategic planning, budgeting, forecasting, staffing, and project

delivery for retail, healthcare and manufacturing clients.

. Led and implemented several PeopleSoft human resource, payroll, and

benefit implementations: planning, design, development, implementation,

and post-implementation support.

. Redesigned Payroll Shared Service center operations, activities include

writing payroll policies and procedure, restructuring of staff, improving

first call resolution time by 70% and resolved within standards to 92%.

. Implemented enterprise Program Management Office (PMO) and rolled out

project management standards and methodology along with the

implementation of two project management tools (i.e. Microsoft Project).

EDUCATION

Northern Kentucky University / Fort Thomas, KY / MACC - Accounting /

Expected: June 2011

Cincinnati State Technical College / Cincinnati, OH / Associate -

Accounting Technology, (4.0) / 2009

The Ohio State University, Fisher College of Business / Columbus, OH / MBA

- Human Resources (3.9) / 2001

University of Akron / Akron, OH / MPA - Public Policy (3.82)/ 1997

University of Akron / Akron, OH / BS - Information Management, Minor

Accounting (3.5) / 1995

PROFESSIONAL CERTIFICATIONS

Certified Public Accountant (CPA): Passed BEC and Regulation / Expected:

March 2011

University of Michigan / Ann Arbor, MI / College of Engineering / Six

Sigma: Green Belt

AWARDS AND RECOGNITION

. 2009 Recipient of Neil H. McElroy Award for United Way Resource

Development Leadership

. Athena Award Finalist 2008

. Business Courier Forty under 40 Class of 2007

. Leadership Cincinnati Class of XXXI

. YWCA Rising Star 2007

COMMUNITY INVOLVEMENT

. President of National Association of Black Accountant, Greater Southern

Ohio

. Cincinnati Playhouse in the Park Board of Trustee, Diversity Co-Chair

. Cincinnati Works Board of Trustee, Assistant Treasurer

. YWCA Board of Trustee, Audit Committee

. CET THINK TV (PBS) Board of Trustee, Education Committee

. National Black MBA Association, Cincinnati Chapter President

. Cincinnati Chapter of Links Inc., Financial Secretary

. Delta Sigma Theta Sorority Inc., Queen City Chapter

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