Jeffery Mark Wall

*** ****** ****** **** - ************, NC 27284

336-***-****

abmfys@r.postjobfree.com

APPLICABLE SKILL SETS:

Field Service Technician:

. Direct customer contact experienced technician accustomed to local,

national, and international travel. Possess valid passport and clean

driving record.

. Accustomed to strengthening Customer relationships, building loyalty,

while being on the lookout for new business opportunities.

. Possess a strong electro-mechanical and technical background.

. Experience in various aspects of system installation, maintenance and

repair.

. Highly personable, adaptable, and resilient people person.

. Experience training end users, new hires, and junior technicians.

Electronic/Electro-Mechanical Technician - Equipment Mechanic:

. Experience with a wide variety of complex Mechanical, Electrical,

Electronic, and Electro-Mechanical systems including basic hydraulics

and pneumatics.

. Experience in the use of a variety of sensitive measuring devices.

. Experience with digital and analog circuitry, ladder logic, relay

logic and basic PLC circuitry.

. Experienced with PCs and Industrial Controllers, to include setup,

upgrade and repair.

. Proficient in the use of all electronic test equipment.

. Experience with various soldering equipment and methods. Able to

perform basic welding.

. Proficient with the use of with blueprints, technical drawings,

functional diagrams, manuals, schematics, wiring diagrams, and flow

charts.

. US NAVY Trained Radar/Weapons Technician.

Maintenance Supervisor /Manager:

. US NAVY trained Leader and Manager with direct supervisory experience.

. Led, trained, motivated and developed subordinates.

. Scheduled Preventative and Corrective Maintenance actions and Depot

Level Maintenance actions for Department.

. Monitored Safety and Quality Assurance/Quality Control programs.

Developed QA/QC testing methods and appropriate documentation.

. Scheduled, coordinated and tracked equipment installations, overhauls,

& rebuilds.

. Maintained required inventory, managed parts and labor budgets.

. Wrote Performance Evaluations, Developed Work Schedules, and performed

various other inhouse HR duties.

Trainer/Instructor/Recruiter:

. US Navy trained classroom Instructor with High School and College

level teaching experience.

. Developed Curriculum, wrote tests and lesson plans.

. Experienced Field Technical Trainer, training both end users and

junior technicians in system operation and repair.

. Able to simplify complex information in a manner so that it can be

easily understood by non-technical individuals.

. Extensive Public Speaking background, accustomed to making

presentations before large groups.

Technical Writer:

. Communicates effectively with Engineers, SME's, and End-users.

. Developed Operating and Maintenance Manuals, developed work reports,

customer invoices, site surveys, technical memos, engineering notes,

performance evaluations, service manual changes, and newsletters.

. Nationally published creative writer.

. PC Literate, competent on all MS applications and platforms.

WORK EXPERIENCE:

Self Employed - 1/1997 - Present: Technical Consultant, Independent

Contractor, Electro-Mechanical Technician, Day Laborer, Freelance Writer,

Volunteer

. Installed and repaired a variety of electrical, electronic, and

mechanical systems to include Home Entertainment Systems, CCTV

systems, Machine repair, Fencing, Landscaping etc. whatever needed to

be done.

. Served on Marketing Committee for National Non-Profit Trade

Organization.

. Nationally published Writer.

. Regular Platelet Donor at American Red Cross.

509 Technologies - Greensboro NC - 10/2008 - 3/2009: Field Service/Customer

Service Engineer/Technical Writer -

. Built, Installed, and Repaired complex high speed magnetic card

encoding/encoding Machines both in-house and onsite.

. Performed new equipment installs, startups, and maintenance on a

variety of high-speed precision magnetic encoding/decoding equipment

and related systems.

. Provided End User Training on Newly Installed Equipment.

. Designed and produced Operating and Safety Manuals and Procedures for

new equipment.

. Doubled customer productivity at Personix Houston plant the first day

on site. Customer requested my presence onsite for 2 additional weeks

to cover end of year rush.

Tecniplast USA - Kernersville, NC/Exton, PA - 2/2008 - 6/2008: Field

Service/Senior Service Technician -

. Assembled, Installed, Serviced, and Repaired an assortment of High

Speed - Precision Automated Laboratory Decontamination Equipment and

Integrated Robotic (Fanuc) Material Handling Systems (CNC) at

customers site.

. Provided End User Training on Newly Installed Equipment.

. Worked on Automated Washing systems, Material Handling systems,

Laminar Air Flow systems, Manual and Automated Bottle Filling systems,

Automatic Bedding Filling and Disposal Units.

. Experience with Control Panel assembly and wiring, pumps, exhaust

fans, heat exchangers, high pressure steam systems, pneumatically

controlled valves, Siemens PLCs, Hepa-Filter Air systems, Conveyors,

Sensors, Interlocks, and Light Curtains.

. Experience and familiarity with Good Laboratory Practices, Bio-

Containment, and Laboratory and Medical Center Safety practices.

. Installed equipment and performed service throughout the United States

and Canada

Sensormatic Electronics - Kernersville, NC/Boca Raton, FL 6/2000 - 11/2007:

Field Service Technician Installer/Low Voltage Electrician -

. Central NC based Field Service Technician with an 11 county assigned

Service Territory. Installed, serviced, and repaired Electronic

Article Surveillance (EAS) Systems (RF and Magnetics), Closed Circuit

Television (CCTV) Systems, and radio-frequency identification (RFID)

equipment in retail stores and warehouse facilities throughout North

Carolina.

. Scheduled Service with customers, designed surveillance systems with

customers, wrote service reports, maintained warehouse with large

inventory of repair parts.

. Performed Project Management duties.

. Trained customers and new hires

.

United States Navy - Worldwide - 5/1980 - 05/2000: Fire Control

Technician/Electronics Mechanic/Maintenance Manager - FTG1/FC1 - Lead

Leading Electronics Mechanic/Technician responsible for the operation,

maintenance, troubleshooting and repair of ship's Weapons Direction

Equipment including Computers, Radars, Data Transmission, and Ordinance

Delivery Systems.

. Leading Petty Officer/Division Officer - Supervised 30 Technicians.

Approved PM Schedules. Conducted Quality Assurance Audits, Monitored

compliance with Naval Shipboard Safety program

. MK 23 TAS Radar Technician and MK15 CIWS (Radar & High Speed Gatling

Gun) Technician

. Electronic Instructor with both classroom and hands-on field training

experience.

Experience with a variety of digital and analog electrical and electronic

systems. Including Robotics, CNC, Ladder Logic, Relay Logic, Basic PLC

circuitry, Magnetic, Hydraulics, Pneumatics, Pumps, Motors, and Synchro-

Servo systems.

Experienced with DI water systems, Water Chemistry, Filter change outs,

System flushing, and Water-to-Water and Water-to-Air Heat exchangers.

Highlights of Military Career:

USS PLATTE AO-186 / USS PETERSON DD-969 - 1996- 2000: Leading Petty

Officer/Division Officer

. Responsible for the planning and scheduling of Preventative and

Corrective Maintenance.

. Supervised and provided technical training to 25 technicians.

. Scheduled and performed intermediate/depot level maintenance/repairs,

as well as preventive/corrective maintenance, casualty analysis, fault

isolation, and system grooming on all ship's Weapons Systems.

NAVY RECRUITING STATION JEFFERSON CITY, MO 1994 - 1996: Recruiter-In-

Charge

. Ran small rural station of three recruiters.

. Trained recruiters, analyzed production, maintained records, and

planned station activity to meet monthly and yearly recruiting goals;

Interacted with the community to build Navy awareness, develop leads,

identify target market populations.

. Awarded Navy Achievement Medal for making yearly station goal for the

first time in 5 years.

. Received various other awards for Excellence in Minority recruiting,

Nuclear Power Recruiting, etc.

USS CARL VINSON CVN-72 1990 - 1994: Work Center Supervisor, Watch

Coordinator

. Responsible for maintenance and operation of 2 Close- In-Weapons-

Systems (CIWS) platforms;

. Responsible for the maintenance and operation of the Mk 23 TAS Radar

System

. Responsible for scheduling and completion of Corrective/Preventive

maintenance, Depot level Maintenance, Fault isolation of analog and

digital components and mechanical systems.

. Performed Combat System Ship and Theatre wide Inter-Operability Tests.

. Provided technical training and guidance to junior technicians.

. Coordinator in charge of at-sea electronics trouble call desk.

Supervised 30 technicians.

SERVICE SCHOOL COMMAND - GREAT LAKES IL 1986-1989:

. Instructor Fire Control Technician "A" school teaching basic

electronics to new technicians- Average class size 24 students.

. Technical Maintenance Supervisor - Responsible for preventative and

corrective maintenance on three CIWS weapons systems.

. Building Facilities Manager /Maintenance Supervisor. Responsible for

maintenance and repair of building electrical, plumbing, HVAC systems

as well all inside, structural, and outside grounds maintenance

duties. Ran various work crews in order to facilitate snow removal,

grounds maintenance, painting, etc.

. Supervised on average 20+ personnel.

Education Background Summary

. Bellevue High School, Nashville TN - High School Diploma

. Nashville Tech, Nashville TN - Math, English, Carpentry

. US NAVY - Basic Electricity And Electronics, Fire Control Technician,

Class A (Electro-Mechanical)

. US NAVY - Close-In Weapons System, MK15 Mod 0 (Weapon System), Mk 23

Mod 0/1 Target Acquisition System (TAS) Maintenance (Radar)

. US NAVY - Instructor Basic (Classroom), Basic Military Instructor,

Navy Recruiter, Leadership Management Effectiveness Training

. Olympic College, Bremerton, WA - Humanities Electives

. Richland College, Dallas, TX (PACE) - History

. Central Texas College, Killeen, TX (PACE) - English Composition (also

performed duties as Teachers Aid)

. Forsyth Tech, Winston-Salem, NC - Technical Writing Program

. Sensormatic, Boca Raton, FL - Electronic Article Surveillance (EAS)

Technician Course

. FANUC, Pontiac MI - Robotic Operations Introduction Course

Navy Qualifications and Certifications

. NEC 1121 - MK-15 CIWS MODS 11-14 Technician (Block 1)

. NEC 1127 - MK-15 CIWS MOD 0 (Phalanx) Technician (Block 0)

. NEC 1149 - Improved Point Defense Target Acquisition System MK-23

. NEC 9710 - Electronic Equipment Repairman

. NEC 9885 - Recruiter/Canvasser - Navy Recruiter

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