Human Resources Manager

Amy Lewis

**** *** *** . ****, ******* . *****

Cell: 334-***-**** ***********@*****.***

OBJECTIVE:

Desire a Position as a Human Resources Manager. I am seeking a position as

a valued member of your Human Resources Department that leverages my

achievements, skills, energy and talent for identifying superior job

candidates.

PROFILE:

Human resources professional with more than five years experience in

Planning, developing, implementing and evaluating personnel and labor

relations strategies including policies, programs and procedures to address

organization's human resource requirements. Proven track record of

effectively managing Human Resources directives within a nursing home

environment with approximately 210 employees.

Core Competencies

. Broad working knowledge of human resources . Excellent management skills

. Remarkable problem solving and conflict resolution skills . Sound

consulting skills and decision-making skills . Solid financial and

analytical skills . Knowledge of ERISA, employment, and labor laws and

regulations . Superior communication (oral and written) . Strong

interpersonal and organizational skills . Ability to travel as necessary .

Ability to work with relational databases, spreadsheets, presentation, e-

mail, Internet research sources, and word processing software.

Professional Experience

troy health and REHAB. Troy, AL 2007 - 2010

Human Resources Director/Administrator in Training

1. Work with department managers in writing and placing job vacancy ads.

2. Assist with screening resumes, interviewing candidates, drug testing,

and assists with hiring new employees.

3. Provide clear, effective, timely and constructive feedback to

management on interviewing techniques and effective labor relations.

4. Conduct new employee orientations and safety training programs,

ensuring all necessary forms and documents are completed.

5. Set up all necessary personnel files and maintains related records.

6. Conduct exit interviews with employees leaving the company. Providing

them with pertinent and accurate information, notifying necessary

health/insurance providers.

7. Answer benefit questions for managers and employees, as well as assist

with problem solving. Act as a liaison between employees and insurance

carries to resolve problems and clarify benefits. Assist with annual

benefit renewals, including enrollment procedures.

8. Ensure that documentation is completed for any workers' compensation

claims, short-term or long-term disability claims. Conduct follow up

to ensure that all parties are kept informed.

9. Process all salary changes due to merit increases, promotions,

bonuses, and pay adjustments. And ensure that all necessary documents

are received; information is entered into computer database, and

forwarded to payroll.

10. Develop, extract, maintain and update key human resource metrics and

other workforce management data such as turnover, recruitment costs,

demographic profiles, terminations, projected retirements and skill

shortages, etc. utilizing ad-hoc reporting tools on the HRMS database.

11. Apply fundamental business and human resource concepts to establish

and maintain effective work relationships with managers, the

corporation, and the community; and maintain professional competence,

knowledge and skill necessary for the satisfactory performance of all

assigned responsibilities. Handle information in a confidential

manner.

SARHA Doctors CENTER TROY, Al 2005- 2007

Collections/Financial Assistance Clerk

1. Identified delinquent accounts.

2. Reviewed each account via computer and/or reports.

3. Performed collection actions including contacting patients by

telephone, resubmitting claims to third party payers and filing small

claims with the appropriate court systems.

4. Responsible for sending patients statements and collection letters.

5. Assists A/R clerks with re-files of unpaid claims.

6. Evaluated patient financial status and established budget payment

plans.

7. Reviewed accounts with Business Office Manager for assignment to

collection agency or adjustment.

8. File "Proof of claim" forms for chapter 7, 11 and 13 bankruptcy

notifications.

9. Maintained strict confidentiality.

10. Prioritize work received and complete in a timely manner.

PROMARKETING BEELINE, TROY, AL 2002 - 2005

Human Resources Supervisor

1. Administered employee relations activities, including employee

counseling, EEO/AA, employee recreational activities, policies, and

employee orientation. Interpreted and evaluated existing policies and

programs. Developed and presented recommendations for change.

2. Implemented, and administered company benefit programs, and employee

health, life, disability, Workers' compensation, and savings programs.

3. Completed the activities of the employment function to include the

recruiting, screening and interviewing of exempt and non-exempt

personnel; made recommendations on hiring decisions and starting

salaries; and oversaw all termination activities.

4. Monitored salary rates and grading within the company to insure

internal and external equity.

5. Oversaw worker's compensation carrier to expedite and close claims.

EDUCATION AND ONGOING PROFESSIONAL EXPERIENCE

B.A in Psychology, Minor Criminal Justice, Troy University 2008

ServSafe Food Protection Manager Certified 2009

Certified Healthcare Risk Manger 2009

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