Project Manager Management
Resume:
JAMES C.H. CHEN
Address: Jersey City, NJ ***** Email: *************@*******.*** Phone:
SUMMARY
. 6 years working experience as a Business Analyst
. Strong Knowledge of SDLC methodology (with experience of full project
life cycle)
. Experience in working with business partners through all project
lifecycle stages
. Strong understanding of project management methodology and application
. Served as liaison between development team and business end-users
. Owned all planned initiatives and working closely with developers to
ensure priorities are managed
. Translating business requirements into functional specifications (
including use case, process flow diagram )
. Coordinated UAT/regression testing include issue investigation and
resolution
. Performed data analysis (including create SQL queries)
. Strong understanding of RDBMS
. Working knowledge of Financial Services industry, Capital markets (
including Equity, Fixed Income)
PROFESSIONAL experience
Free
Lancing
New York, NY
Independent
Consultant
05/09- Present
. Performed BA/PM duties for an e-commerce startup
. Created business requirements and system functional specifications
. Advised on system development issues and potential solutions
. Managed client expectations/ relationship
Thomson-Reuters New
York City, NY
Business Analyst 03/08 -
04/09
. Performed BA / PM duties for OneSource Transfer Pricing Benchmark
. Created business requirements and system functional specifications
. Tracked project progresses and document project deliverables
. Coordinated / setup Market Data feeds.
. Defined and recommended business process improvements
. Managed client expectations/ relationship
. Managed project with cross function team
Morgan Stanley New
York City, NY
Business Analyst 10/07 -
02/08
. Led efforts in developing performance and usage analysis application for
the WISE datawarehouse.
. Performed business analysis and project management functions.
. Performed PMO functions such as tracking project progresses and
documenting project deliverables.
. Presented preliminary deliverables to stakeholders in both IT and
corporate controller's division.
. Created ad-hoc reports using proprietary SQL based reporting tool and
reference data
. kept stakeholders well informed of progress
. Participated in data modeling activities
New York Stock Exchange
New York City, NY
Sr. Business Analyst / Project Manager (consultant)
08/07 - 09/07
. Led team of three to complete the requested systems enhancements due to
merger with Euronext
. Performed business analysis and project management functions ex. defining
timeline and deliverables
. Worked with stakeholders to prioritize work and drive milestones
. Defined business rules for the ETL process / Market Data Feeds
. Worked with change management team to plan and synchronized system roll-
outs
. Manage client expectation throughout the project cycle.
United Nations Development Program
New York City, NY
Business Analyst / Project Manager
04/03 - 07/07
. Served as the UNDP focal point for the PeopleSoft ERP system
implementation
. Performed PMO functions such as tracking project progress, deliverables
and escalate issues as needed.
. Work with the stakeholders to prioritize work and drive milestones
. Coordinated track meetings by facilitating discussions and obtaining the
buy-in from all stakeholders.
. Worked with change management team to plan and synchronized system roll-
outs
. Managed client expectations/ relationship
. Performed business analysis functions for the responsible modules.
. Created functional and technical specification for the responsible
modules
. Led management reporting related initiatives for procurement and asset
management business processes.
. Participated design meetings for centralize reporting data source (data
mapping)
. Coordinated unit and UAT testing
. Design future state process flows, incorporating requirements and obtain
client validation
. Led business process re-engineering efforts (defined and recommended
business process improvements)
. Created ad-hoc reports using proprietary SQL based reporting tool
. Presented and led discussions in 5 regional workshops
EDUCATION
New York University, New York, USA
2009
Certificate in Financial Risk Management (In Progress)
Boston University, Boston, MA, USA
2002
MS, Computer Science
Lincoln University, Christchurch, Canterbury, New Zealand
1999
BS, Applied Computing
CERTIFICATIONS
Microsoft Certified Systems Engineer (MCSE)
TECHNICAL SKILLS (FORMAL TRAININGS RECEIVED or have exposure to)
Programming Languages and Skill Set:
C#, ASP.NET, ADO.NET, HTML, XML, Java, C++, C, SQL, Perl, VB script, Java
script, VBA
Databases:
MS SQL Server, Access
Operating Systems:
Windows
Software:
MS Project, Visio, PeopleSoft (eProcurement, core-Purchasing, Accounts
Payable, Strategic Sourcing), IIS, MS FrontPage, Rational Rose, Ms Office
(Word, Excel, Outlook), QuickTest
Other:
Agile, RUP, OOD, Use Case, UML, FIX protocol
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