Quality Assurance Project Manager

Kristen Renee Spotz_______________________________________________

**** ******* *****, ***.* Plover, WI 54467 321-***-****(cell)

************@**********.***

Professional Summary

Results-driven Quality Engineer from an industrial environment. Strong

manufacturing background both as a consultant and as a company team member.

Ability to develop and manage staff, design and remodel Quality

Assurance programs, Initiate testing procedures along with creating

accompanying Standard Operating Procedures (SOPs) and forms.

Education

Bachelor of Science in Chemistry, Cum Laude, University of Central Florida,

Spring 2004, GPA: 3.70

Professional Experience

Quality Engineer, Ocean Spray, Wisconsin Rapids, WI, February 2009 to

Present

. Support and foster a World Class Quality program to ultimately protect

the Ocean Spray brand at the company's flagship plant.

. Primary contact to provide guidance and advisement to operations in

terms of the daily quality issues to ensure compliance with Ocean

Spray's Product Safety/Process Control policy.

. Principal lead for the plant's primary continuous improvement project,

optimization of the dryer sanitation, to include water and energy

reduction along with reduction in cleaning time.

. Primary lead on two Continuous Improvement Projects (2009) leading to

a potential annual cost savings of $50,000 annually.

. Initiated and continue to support and further integrate Statistical

Process Control (SPC) software into the operation.

. Active Committee member and representative from the Quality Department

on the Process Change Request/Change Management Committee (PCRF).

. Manage and update the product and raw material specification database

for the plant and ensure this information is communicated through a

Technical Change Notification (TCN) to the plant's change management

team.

. Successfully completed the following customer audits: Nestle 2009),

Kraft (2010), General Mills (2010) and successfully completed the SQF

certification process (2009) for which the plant achieved the highest

level of certification (Fall of 2009).

. Technical resource for plant's Sanitation, Microbiology, and Chemistry

programs. Sanitation lead for the Wisconsin Rapids plant and

represent the plant on the monthly sanitation network conference call.

. Actively involved with new product commissioning and gather all

relevant data for product qualification.

. Process owner of the monthly quality metrics including metrics for

sanitation effectiveness and in-process specifications (fill control,

finished product brix and acid control).

. Devised SOPs and corresponding documentation (forms) for the Critical

Control Points in the plant's HACCP program.

. Created, implemented and process owner for the plant's environmental

monitoring program for Pathogens and indicator bacteria.

. Updated the plant's Master Sanitation Schedule (MSS), devised log

sheets and monitor the master sanitation and GMP audits for the

following areas: Operations, Laboratories, Warehouse and Maintenance.

. Conducted internal audits (GMP audits) and issued corrective actions

to the corresponding process owners.

Quality Assurance Supervisor, Vita Quest Int., Orlando FL, April 2006-

10/23/08

. Managed the Quality Departments including Quality Control and Quality

Assurance at a manufacturing facility that manufactures nutritional

products.

. Project Manager and facilitator for the new microbiology and

analytical labs.

. Served as technical support and analytical development for the Orlando

based operation.

. Interfaced and collaborated with Product Development for new product

launches.

. Reviewer of data on the reverse osmosis filtration system and devised

sampling along with testing protocol for the system.

. Reviewed Standard Operating Procedures (SOPs) and revised procedures

as they related to the current operation.

. Generated COAs for liquid and topical products and addressed customer

inquiries regarding COA questions.

. Initiated and further developed a more extensive testing program for

raw materials and finished goods.

. Conduced and instructed on safe work practices as it pertained to an

industrial environment.

. Conducted plant-wide training sessions on topics that pertained to the

staff and their specific job function.

. Investigated quality related issues and proposed corrective action to

upper management

. Conducted annual performance reviews on all the Quality Department

staff.

. Conducted vendor audits and made recommendations to improve their

overall quality assurance program when deemed necessary.

Account Manager, Ecolab Inc., Food and Beverage Division, September 2004-

April 2006

. Technical consultant for the food processing industry for which

managed four large corporate accounts (CCE, Pepsi Co., Southeast

Atlantic Beverage, Frito Lay).

. Managed industrial sales territory worth an annual sales volume of 1.5

million.

. Interfaced with Quality Control/Quality Assurance staff along with the

sanitation department to trouble-shoot quality related issues.

. Conducted annual business reviews with key customers.

. Conducted technical training sessions on chemical application and

safety along with other numerous topics as they pertained to the

specific industry.

. Performed facility audits including safety assessments and

recommendations for the food & beverage manufacturing industry

. Attended industry specific seminars for continuing education and to

further network with current and prospective clients.

Teaching Assistant, Department of Chemistry, UCF, Fall 2003

. Instructed the laboratory section of Honors General Chemistry.

. Managed the electronic homework database for the course.

. Integrated multimedia resources into the laboratory curriculum.

. Coordinated Honors General Chemistry students to present programs in

the exhibit, "Body Zone" and with the SEM at the Orlando Science

Center.

. Commissioned by the Dean of the Honors College to conduct a

comprehensive review of the laboratory curriculum.

Program Manager-Electronic Homework Delivery System, UCF, Summer/Fall 2002

. Researched electronic homework delivery systems and advised the

department on the most viable option.

. Introduced and integrated the program into the General Chemistry

curriculum consisting of approximately 800 students/users.

. Served as technical support to more than 400 users.

. Interacted with sales representatives and served as contact person for

the university.

Research and Teaching Assistant, UCF, Summer 2000-Fall 2001

. Researched and implemented assessment techniques for the lecture and

laboratory curriculum.

. Conducted focus groups to assess and improve the quality of

instruction and instructional materials .

. Developed a departmental assessment to determine the effectiveness of

the Chemistry undergraduate curriculum.

. Planned the curriculum for Honors Freshman Chemistry.

. Researched and developed instructional materials.

Special Skills/Certifications

Graduate level engineering reliability studies coursework, Experience

with Failure Mode Effects Analysis (FMEA), Application of 5S methodology,

Certified HACCP Manager (2009), Certified SQF Practitioner (2009),,

Working knowledge of SAP, Proficient with Maximo database, Franklin-Covey

time management training, Familiarity with standard microbiological

techniques, GMP training.

Professional Affiliations

American Society for Quality member (ASQ)

Publications

Paradis, Jeffrey and Kristen Spotz. Hands on Chemistry. 1st edition. New

York: McGraw- Hill Primis Custom Publishing, 2001.

Contact this candidate