Claims Professional Trainee ( Claims Adjuster Trainee I (Claims Adjuster

Customer-focused and well organized professional, in search of a

challenging yet rewarding career within the insurance industry to

effectively utilize remarkable educational and professional experience.

Equipped with proven ability in resolving complex problems quickly and

efficiently, yet persistently pursuing the most effective and appropriate

course of action. Competent in client management, analytical research,

legal reasoning, and exceptional writing skills. Hardworking and detail-

oriented, coupled with outstanding ability in effectively prioritizing and

managing a broad range of responsibilities and functions. Expert in working

collaboratively with associates based on knowledge, professionalism, and

integrity, combined with proven expertise in establishing effective and

productive working relationships.

Proficient in MS Excel, MS Outlook, MS PowerPoint, MS Word, MS WordPerfect,

Internet Explorer, Westlaw, as well as 10-key calculator.

< Prioritize workload and able to juggle multiple tasks. Excel

independently or as a team member with established superior judgment

and decision-making skills

< Demonstrate capacity to assume challenging roles, work under pressure

to meet deadlines, and produce sustainable results

< Fast learner and highly energetic with earnest drive to learn and apply

innovative ideas to exceed expectations; deeply committed to continuous

learning

Education

Keiser University ? West Palm Beach, FL

Bachelor of Science in Interdisciplinary Studies

Major in Legal, Minor in Health Services Administration: 2010

Graduated summa cum laude; cumulative GPA of 3.8

Associate of Arts in Paralegal Studies: 2009

Cumulative GPA of 3.9

Related Skills

Client Relations/Interviewing Strategies

< Comprehensively conducted initial interviews to all prospective

clients, securing resources to ensure timely resolution of problems

and issues

< Established and maintained rapport through providing support to

clients based on knowledge and integrity

< Instrumental in gaining productive client relations; knowledgeable of

principles and processes in providing customer and personnel services

< Interfaced with clients and established positive working relationships

with colleagues

Research Analysis/ Resource Management

< Competency in researching and investigating of various claims,

including workers' compensation, disabilities, along with low and mid-

level liabilities

< Performed comprehensive legal research; reviewed and cite checked

cases on Westlaw

< Productively requested medical records; analyzed and arranged

documents in chronological order

< Provided timely response to request for discovery

Legal Documentation

< Accurately proofread and finalized memorandums prior to addressing to

the judge on duty

< Held accountable for scheduling and preparing trials

< Drafted motions, orders, pre-trial stipulations, petitions, as well as

witness and exhibit lists

< Constructed monthly statistical reports and monthly inventory of

attorney's files

< In charge of the preparation and development of settlement documents

Staff Supervision/Administrative Support

< Created and presented new files for Central Staff attorneys

< Planned and organized staffing, as well as coordinated hearings and

mediations

< Provided witness/exhibit lists for trial and furnished discovery

< Checked and distributed subpoenas for trials

< Provided professional support to various attorneys in trials and court

as necessary

Work History

Workers' Compensation Paralegal: Jul 2008-Present ? Law Office of Jason J.

Goldstone, PLLC, West Palm Beach, FL

Legal/Administrative Secretary: Jul 1998-Jul 2008 ? Fourth District Court

of Appeal, West Palm Beach, FL[pic]

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