Sales Customer Service
Resume:
Cynthia D. Gamiere
Mentor, OH **060-5065
www.linkedin.com/in/cindygamiere
abmfk0@r.postjobfree.com
CAREER SUMMARY
Accomplished Sales Manager in the pharmaceutical healthcare industry with
proven ability to recruit, develop, and effectively lead teams to produce
consistent, outstanding sales and desired project outcomes. Exceptional
interpersonal and business management skills proficient at developing sales
teams recognized for productivity, exemplary customer service, and securing
business relationships. Expertise of hospital formulary process,
healthcare systems, and ability to collaborate with KOL physicians and
executive management, resulted in strengthened company earnings and
multiple accomplishments:
. #1 (of 40) National ranking Hospital Sales Director, 2008
. #2 (of 40) National ranking Hospital Sales Director, 2009
. #3 (of 46) National ranking Hospital Sales Director, 2005
. Achieved 6 President's Recognition Awards
President's Golden Circle (top 2%), 2008, 1997, 1996, 1988
President's Leadership Award (top 5%), 2009
President's Achievement Award (top 10%), 2005
AREAS OF EXPERTISE
Networking Relationship Development Negotiations and Contracting
Coaching and Collaborative Team Hospital Formulary Process
Management
Problem Solving, Strategy Direction, Successful Product Launches
Communication
PROFESSIONAL EXPERIENCE
WYETH, Collegeville, PA
Director, Hospital Accounts, Institutional Business Unit 2004 - 12/2009
Initiated customized strategies, coached and managed team of 8 for top
performance, increasing profitability at academic medical centers,
community hospitals, and LTAC institutions. Sales outcomes accomplished by
analyzing opportunities, circumventing challenges, establishing
relationships, and influencing at multiple levels.
. Pioneered Wyeth's 1st IHN contract for Ohio-based hospital system,
accomplished by project initiation, data analysis, and corporate
negotiations at multiple levels, resulting in new contract model.
. Increased District earnings from $10M to $40M in 5 years.
. Expanded 2007 - 2009 Tygacil sales 78% and 60% respectively, producing
$5M+ and 6% market share.
. Expanded 2007 - 2009 Zosyn sales 26% and 19% respectively, producing
$25M+ and 29% market share.
. Implemented District initiatives to achieve 100% formulary inclusion for
Zosyn, 83%, Tygacil.
. Retained 92% account brand exclusivity (vs. Nation 60%) for Zosyn,
despite impending generic LOE.
. 1 (of 4) Hospital Directors achieving the Tygacil National Sales
Management Growth Award, 2008.
. Led top performing sales team; 78% of team achieved multiple President's
Recognition Awards.
. Served on Infectious Diseases franchise, launch and input teams, 2004-
2009.
. Represented Wyeth U.S. field sales at European Congress Clinical
Microbiology Infectious Diseases Congress.
. Presented District success strategy, EMEA Medical Marketing Meeting,
Helsinki, Finland, 2009.
. Awarded President's Recognition Awards, ranked in top 2 - 10% of Account
Directors, 2009, 2008, 2005.
Cynthia D. Gamiere Page Two
WYETH (continued)
Professional District Manager III 1993 - 2004
Recruited, hired, and coached 12-16 pharmaceutical sales personnel,
delivering award winning performances. Extensive KOL responsibility
included diverse specialty physicians & allied health personnel at medical
centers and Managed Care Organizations. Formulated strategies to improve
customer relations and corporate image. Facilitated staff development for
advancement, improved morale, and reduced turnover.
. #1 National ranked Lederle division District Manager for portfolio sales
and growth, 1995 - 1998.
. Awarded Wyeth's highest achievement recognition (top 2%) President's
Golden Circle, 1996, 1997.
. Achieved 100% hospital formulary status for Zosyn with market shares that
exceeded Nation.
. Consistent top revenue producer for anti-infective line and new product
sales.
. Exclusive N. Ohio District Prototype for Wyeth-Ayerst-Immunex, Enbrel
promotion, 1999
. Corporate liaison for HCPs at National medical symposia; ICAAC, IDSA,
DDW, and regional venues.
. Served on Zosyn Field Advisory Team, Strategic Options Market Planning,
1998 - 2000, Altace Advisory Board, 2002, Protonix Marketing Launch Team,
1998-1999, Women's Health Field Advisory Panel, 1999 - 2000, CD Review
Panel, 1999, Customer Relationship Management, 1997, Golden Circle
Advisory Board, 1997 - 1998, Executive Message Video, 1998, Incentive
Advisory Committee, 1996.
Previous positions include Hospital Representative & Field Trainer,
Territory Representative
EDUCATION
BS, Biology, West Virginia Wesleyan College, Buckhannon, WV
PROFESSIONAL DEVELOPMENT
Leadership I, II, III, Exceptional Management Practices I, II, III,
Negotiations, Retaining Talent, Teamwork, Mentoring for Leaders, Influence,
Leadership for Women, Leading Through Uncertain Times, Transformational
Coaching, R.O.I Coaching, Building a Coaching Environment, Time Management,
Customer Focused Selling, Critical Thinking, Crucial Conversations, HIPPA
Privacy Training, Civil Treatment for Managers, Professional
Business Behavior, PDMA for Managers, Fair Balance, Responsible Business
Communications I & II, Reimbursement by Setting of Care
Contact this candidate