I am a very skilled professional and organizer. I have the initiative to
work with clients/customers and get the job done. I would be an asset to
your organization!
Kaempfer Crowell Renshaw Gronauer & Fiorentino Las Vegas, NV 89113
Credit Manager 4/30/07 to 12/09/09
. Manage and coordinate collection of all accounts for law firm
. Work closely with partners to coordinate collection of receipts
. Prepare monthly and weekly collection reports for the Managing
Partners
. Post wire/trust/ACH/credit card or hard copy receipts daily
. Prepare monthly reports for partners advising of Trust fund balance or
prepayments, posted to client accounts
. Provide back-up for daily reports sent to partners
. Prepare and manage client packages for outside collection agency
. File "Proof of Claim" on clients filing for bankruptcy protection
. Authorize Pre-Lien Documents
Morrison & Foerster LLP San Francisco, CA
94104
Collections Manager 10/98 to 9/2006
. Developed and managed Collection, Trust and A/R Departments as the
needs
of the firm grew.
. Developed and oversaw reports required by the management team to make
intelligent business decisions
. Worked closely with Managing Partners and Financial managers to
develop
collection strategy
. Trained personnel in the use of ARCS, Outlook, Excel and Elite
software to insure the appropriate tools were used by each member of
the Collection, A/R and Trust teams
. Prepared and provided employee performance reviews including
terminations
(5 to 22 employees)
. Represented the firm in court or arbitrations as the "Keeper of
Records"
. Oversaw software conversion
. Responsible for the collection of key primary client accounts
Bingham McCutchen San Francisco, CA
Collections Supervisor 4/96 to 10/98
. Supervisor of Collection Department, managing two collection employees
. Developed and oversaw reports required by the management team
. Actively worked the funds allocated to "Unapplied" to insure proper
application
. Worked closely with Controller to insure that financial goals of the
firm were
met monthly
. Responsible for the collection of key primary client accounts
Littler Mendelson LLP San Francisco, CA
94104
Collections Supervisor 4/90 to 4/96
. Developed Collection Department and all procedures-using AS400 and
CMS software
. Worked closely with individual partners to insure that the firm met
the annual
financial targets
. Trained three individuals in the process of making successful
collections calls
and accounting procedures
. Represented the firm in court or arbitrations as the "Keeper of
Records"
. Responsible for the collection of high debt/credit client accounts
Education:
Associates Degree
Training:
Intelligent Spreadsheet Design, Principles of Project Management,
D & B - Business Education, Pillars of Platinum Relationships, Skillpath -
How to Excel at Managing and Supervising People, Motivation in the
Workplace-Exploring Personality Traits, Leadership in a Changing World,
Improving Teamwork, Communication and Understanding in a Diverse Workplace,
Successful Strategies for Achieving Consensus, Transformational
Leadership, Principles of Effective Collection.
MS Excel, Word and Outlook; Elite, CMS Open, PC DOCS, VAX 2000, ARCS
Minisoft, AS400