Nita Revell
Champaign, IL *****
abmfcv@r.postjobfree.com
Objective:
I'd like to secure a position within your organization. An organization
that I feel has strong community and business ethics toward its customers,
employees, and its community. I believe that my personal and job related
experience would be of benefit to your organization.
Experience:
. Management experience for over 25 years in dealing with all types of
retail and restaurant concepts.
. Extremely familiar with all health, liquor and fire codes/licensing
qualifications.
. Knowledgeable and efficient in handling a wide array of customer
complaints.
. Experience in business accounting procedures, handling vast amounts
of cash, and safe protocols.
. Known for resolving conflicts in a manner that defuses the situation,
and allows each party involved to part ways feeling somewhat
satisfied.
. Experienced in dealing with the police department when client
conflicts cannot be resolved by any other means.
. Up to date Illinois Food Service Sanitation License.
. Enforcing all health codes as required by the State of Illinois with
all employees, as required.
. Very familiar with the interviewing, hiring, training, and
disciplinary process, as required.
. Very familiar with juvenile laws and their appropriate court
processes. As a CASA Volunteer (court-appointed special advocate),
I've worked with the juvenile court system in a number of ways
including one on one and group counseling in a detention center
environment, and in the court proceedings that follow.
Education:
Parkland College- Campaign, IL
Major in the social sciences. Expected graduation date: 2017
Training and evaluations for the County of Champaign Court-Appointed
Special Advocate program (CASA).
Awards: Voted Champaign Counties best Customer Service Representitive.
Employment:
Colonial Pantry, Ltd. (July, 2007- current)
General Manager
Duties include but no limited to:
Providing excellent customer services and cultivation of customer goodwill
ensuring repeat business. To oversee all employees during peak business
hours in a high paced business environment. Oversee all business cash
flow/safe control and dealing with banks/financial institutions. Ensuring
all health codes are being followed by all employees, to guarantee a safe
product for our clients. Overseeing of paperwork and correct filing of all
forms and licensure(s). Implementation of a goal setting plan for all
employees and employee evaluations. Interviewing/hiring of employees.
Ensuring all employees receive the proper training s/he need to be
successful within our organization.
Tri-Star Marketing (1995-2000)
General Manager
Duties: Management of a large, high paced truck stop/convenience store.
Dealt with large sums of cash and merchandise on a daily basis. Accounting
process of all client-trucking company transactions. Overseeing of all
paperwork, purchasing, ordering and receiving all merchandise for the
business. Interviewing, hiring and training of all personnel.
References:
Please see attached letters of reference. Any other references available
upon request.