Quality Assurance Manager
Resume:
TOMMY L. HAMILTON
Columbia, Pa. 17512
abmf8z@r.postjobfree.com
career profile
Experienced Operations/Production Manager with a proven successful background.
My entrepreneurial spirit and natural leadership skills have allowed me to
achieve career growth and a special talent for transitioning strategy into
action and achievement. Looking to utilize my background in an operations
and/or production management role with a respected organization that rewards
hard work and innovation.
areas of strength and
expertise
Budgeting Plant Operations Safety
Purchasing Employee Training Quality Control
Team Management & Facility Maintenance Vendor Management
Scheduling Regulatory Compliance
Professional
Experience
Turkey Hill Dairy, Conestoga, PA
1999 - 2009
Lead Department Supervisor (Frozen Production Department, 2006 - 2009)
> Managed and directed over 30 employees within the facility, that
averages over $250MM in annual sales, just within the Frozen
Operations and departments
> Supervised and trained all departmental staff in the daily operations
and maintenance of the Frozen Production Department's operations
> Boosted productivity, efficiency and performance by reducing staff
overtime, while increasing reliability and the security of systems
> Contributed to the departments' operating and capital budgets, and
astutely negotiated with vendors contracts that secured a budget
savings of $200,000 from the previous year
> Used various database systems to make process control decisions and
produce reports
> Key player in resolving issues impacting the company, such as,
improvements to machinery and production processes
> Responsible for cGMP, CIP and SIP procedural protocols, for the
improvement of response time to any variance that may occur during a
project's life-cycle
> Ensured production associates were in compliance with the company's
quality standards and mission
> Created and implemented the Lean Training Program for each shift,
which consisted of: appropriate recordkeeping procedures, the ordering
of production supplies, the running and maintenance of production
manufacturing equipment and safety standards. This in turn saved the
company $1 million dollars in raw product waste
> Prepared and presented the department's weekly and monthly staff
meetings
> Acted as the liaison between the production department staff and upper
management
> Assisted in the hiring and training of new associates. Also assisted
in the termination of associates. Conducted monthly reviews,
probationary periods and yearly performance evaluations which
determined associate raises
> Maintained and exceeded company cost control strategies and workflow
processes
Team Leader (Frozen Production Department, 2005 - 2006)
> Managed the production planning and scheduling for the following:
materials management, inventory, manufacturing, assembly, test
procedures and quality assurance implementation
> Assisted in managing over 30 associates and $20 million in process
equipment, along with the Department Supervisor
> Optimized work efficiency, structured discipline and met on-time
delivery requirements, which resulted in enhanced satisfaction from
other departments and reduced quality complaints
> Conducted departmental employee performance evaluations and assisted
the Department Manager with planning and introducing individual
production goals for the team members within the department
> Documented and managed daily recordkeeping procedures, such as, shift
accountability data and quality assurance processes
Production Operator (Break Relief, Frozen Production Department 2004 -
2005)
> Oversaw the production relief for production associates, during their
break times
> Responsible for instructing the production associates on the
appropriate sanitary and safety guidelines of THD's standards and
OSHA, as well as, training on hazardous materials
> Document and report, on a daily basis to Production Management,
operational concerns and issues, and assisted management with
solutions for the concerns and issues
Production Operator (Frozen Production Department, 2000 - 2004)
> Provided safety training on a full range of safety products
> Operated production controls and maintained specific weights,
ingredients and other production processes all in accordance to THD's
quality procedures
> Reduced workforce downtime by, reprioritizing work responsibilities
and schedules
Housekeeping/ Floor Care Technician (1999-2000)
> Maintained the facilities floors, which consisted of 300,000 square
feet of flooring
> Responsibilities included the following: stripping and waxing
different types of hard floor surfaces, operating scrubbers, buffers
and extractors and other floor maintenance
ADDITIONAL SKILLS AND QUALIFICATIONS
. Software Skills: Microsoft Office (Word, Excel, Access, PowerPoint,
Outlook) and Kronos
. Soft Skills: Self-starter, ability to work independently or with a
team, go out of my comfort zone to build relationships and learn from
others
philanthropic activities
Boys and Girls Club, Lancaster, PA
2002 - 2005
Professional Youth Counselor
. Mentor, coach and teach various programs, such as, sports activities,
fitness and nutrition, reading, arts and crafts, in accordance to the
philosophies and standards of the Boys and Girls Clubs' of America
. Ensure that all participants receive proper meals, medication, hygiene, transportation to appointments, employment, communication with
parents and basic care
. Supervise the behavior of 25 high risk male youths and provide
constructive guidance when inappropriate behavior occurred
education
University of Phoenix, Wilmington, Delaware
2010- still attending
Business Management
Harrisburg Area Community College, Lancaster, Pa
2002-2003
Basic Studies
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