Customer Service Manager
Resume:
Roni Yousif
Rochester Hills, MI
Objective
I have extensive experience in crop production, agricultural advisement as
well as retail sales and customer service. I am seeking a position with a
progressive company where I am able to continually development my skills
and share my knowledge.
Experience
2007 - 2009 Agricultural Advisor Iraq
Agricultural Advisor
3rd Infantry Division, 10th Mountain Division and 34th Infantry Division.
Agricultural Advisor to G-9 Civil Affairs. Subject Matter Expert to Civil
Military Operations and all agricultural issues.
2007-Current Operational Support and Services
Fayetteville, NC
Bi-lingual, Bi-cultural Advisor
Subject matter expert on agricultural issues for Coalition Forces in
support of Operation Iraqi Freedom. Function as the liaison officer, act
as interpreter between the local nationals and U.S. Army, and provide
cultural advice.
1999-2007 Better Made Chips Company Detroit, MI
Distributor
Distributed and set-up product displays for 65 stores in the greater
Detroit area.
1994-1999 Direct Marketing Resources Lake Mary,
FL
Assistant Manager, Shipping/Receiving
Responsible for the inventory, shipping and receiving for four warehouses.
Assistant Front Manager Publix Supermarket Lake
Mary, FL
Responsible for customer service, oversight of stocking and cashiers, and
shift scheduler.
1988-1990 Mesan Rice Company Mesan, Iraq
Production Manager
Responsible for the proper irrigation and increased production of over 30
donums of rice fields, and harvesting and transportation of rice to the
storage silos.
1981-1983 Baghdad Farmer's Union Baghdad,
Iraq
Production Manager
Responsible for implementation of current potato crop techniques and
rotation, crop conservation and irrigation
1980-1981 Romela and Safwan Basrah, Iraq
Production Manager
Responsible for tomato production, irrigation and transportation.
Oversight of the Halal slaughtering procedures and production and shipping
paperwork for livestock.
1975-1976 Lummus Tyson American Basrah, Iraq
Petroleum Co.
Receiving/Shipping Clerk
Filed orders and responsible for shipping and receiving of imports/exports.
Education
1975-1980 University of Basrah Basrah, Iraq
Bachelor of Science
Plant Production and Field Crops
Special Skills
Fluent in Arabic and Chaldean languages
Major Contributions
. Currently supporting Basra PRT Agricultural Affairs under the Economic
Development Section. Reporting to U.S. Department of State Official, E.
Walter Koenig ********@*****.***
. Agricultural Advisor to G-9 Civil Affairs. Subject Matter Expert to Civil
Military Operations and all agricultural issues.
. Worked with Baghdad, Dialla, Babil, Tahlill, Najaf, Basra and Wasit PRT's
as an Agricultural Expert.
. Worked with Team Borlaug during 2008 on major agricultural research
project focusing on entire Southern Region of Iraq.
. Instrumental in the planning and implementation phase of the irrigation
system in Al-Wassit Province.
. Key team member working with and providing guidance to Government of Iraq
(GoI) officials on implementation of Agricultural Extension Branches.
The extensions offered educational instruction on new farming techniques
designed to improve crop yields.
. Worked with and provided knowledge to the Provincial Reconstruction Teams
to help improve the agriculture business in Iraq.
References for Roni Yousif
Donald C. McMahon, CAPT US Navy *******@***.***
Colleen Benzinger, MAJ US Army colleen.angel@gmail
Barry Ross LTC US Army barry.ross.nc@gmail
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