Manager Management

Tiffany Moore

***** **** **** ***** #*** Spotsylvania, VA 22553 904-***-****

abmf30@r.postjobfree.com

CAREER OBJECTIVE

To obtain a position that utilizes my technical experience in leading business analysis capabilities, leading employee morale

initiatives to improve production and work flow, and expanding systems to serve new purposes in a highly recognized organization.

EDUCATION

North Carolina A&T State University Greensboro, NC

December 2007

Master of Science in Industrial Technology (Information Technology)

North Carolina Alliance to Create Opportunity through Education (NC-OPTED) Graduate Fellow

Florida A&M University Tallahassee, FL

December 2005

Bachelor of Science in Computer Information Sciences

The National Dean’s List

COMPUTER EXPERIENCE

C++ JAVA MS Word MS Visio IBM Rational Requisite Pro Microsoft .NET COBOL MS Access MYSQL MS Powerpoint

MS Excel Windows 2000/ME/XP/NT UNIX MS Sharepoint Teamsite

PROFESSIONAL EXPERIENCE

Qinetiq North America Stafford, VA October 2009 –

Present

Sharepoint Data Manager

• Maintain Sharepoint site and subsites for usage by our customers as well as employees.

• Provide Cross functional analysis and maintenance of all sites.

• Validate workflow processes for Configuration Management.

• Provide support to all teams within the Systems Engineering, Interoperability, Architectures, and Technology division.

• Evaluate existence of anomalies or loss of data integrity by implementing data testing.

Blue Cross Blue Shield of North Carolina Durham, NC January 2008 –

October 2009

Design Practice Team Lead

• Maintained and developed the Systems Analysis Microsoft Sharepoint Teamsite.

• Served as a technical subject matter expert and leads technical collaboration of project team, for example, company lines of

service, client IT, vendors, subcontractors.

• Represented company in new technology planning and takes lead in assessing emerging technologies.

• Trained employees on new methodologies to gathering requirements using Project Architectural Component Diagramming

methodology.

• Conducted task analyses by Managing resource allocation reports for the VP of Information Services.

• Established requirements for training in-house employee on how to use developed systems.

• Assessed the effectiveness and efficiency of training.

• Managed and maintained the status reports of top projects for the Designers, Architects, and Analysts in the Solution Delivery

Practice Division for the Director of Application Architecture.

• Served as training document custodian for Blue cross Blue Shield.

• Led team that deployed company-wide Job Assessment tool for BCBSNC.

Application Systems Analyst

• Worked with customer to develop Time Management Allocation System which is responsible for providing direct input into the

development of operational procedures.

• Developed functional design documents (FDDs) for the designers and developers to use for system impact analysis.

• Conducted reviews, analyzed and evaluated business systems and user needs for identification of areas of impact on systems and

applications by examining use cases and communication diagrams as a part of the review process.

Tiffany Moore

10209 Hyde Park Drive #201 Spotsylvania, VA 22553 904-***-****

abmf30@r.postjobfree.com

• Gathered business requirements from the customer and formulating requirements into tools such as Rational Requisite Pro.

• Managed and documented the design of existing systems, including corporate mainframe Legacy systems which are design to

implement foundational Data Exchange capabilities and services.

• Identified several company-wide systems and applications that would be effected by migrating the legacy system into a newly

Enterprise Resource System.

John Deere Construction and Forestry Division Davenport, IA May –

August 2007

Internal Support Specialist

Responsibilities included identifying Resource Access Control Facility ( RACF) groups to be integrated into the Deere Data Insights

(DDI) repository system, as well as developing Job Control Language (JCL) code to update Legacy budget system tables and reduce

costs of each batch job that ran concurrently by managing code and manipulating it to be more efficient.

Key Results:

• Delivered 100% of 4th quarter target goals and 85% of 2007 stretch goals 5 months ahead of schedule

• DDI increased the efficiency of stored data within the company by over 80%

ADDITIONAL TRAINING

Project Management Writing Effective Use Cases Business Analyst Fundamentals Fundamentals of Business Process

Documentation IBM Rational Requisite Pro Web Content Management Systems (WCMS)

2

Contact this candidate