Sales Customer Service

BENJAMIN RANDAZZO

Federal Way, WA. H. 253-***-**** C. 253-***-****

abmewo@r.postjobfree.com

QUALIFICATIONS:

> 15 years of Successful Business to Business Development with proven

profitability

> Sales and Operation Management

> Creating Long-term Client Relationships Maintaining Account Retention

> Self-Motivated, Goal Oriented, Professional, Works Well Under Pressure

> Certified Master Forklift Safety Trainer, have trained hundreds of

operators.

ACCOMPLISHMENTS:

> Crane Repair Service Built and designed Customer Preventative

Maintenance Program

> Crane Repair Service Grew Company Revenues from $1 million to over $2

million within three years

> Crane Repair Service Established and implemented NQA Program, led to

Preferred Vendor Status with a Nuclear Waste Treatment Facility. (CRS

largest customer)

> Raymond Handling Sales Rep of Merit 2005

> Raymond Handling Used Equipment Sales Award 25+ units 2004

> Raymond Handling Exceeded Equipment Sales Goals in 2004 by over $300k

> Washington Lift Truck Service & Parts Exceeded goal in 2000 by $177k

> Washington Lift Truck Service & Parts Exceeded goal in 2001 by $148k

PROFESSIONAL EXPERIENCE:

Crane Repair Service Sales/Operations Manager 8/2006

to 5/2010

Crane Repair Service (CRS) is a local company that offers maintenance,

annual inspections and PM service to companies that use overhead cranes.

CRS also sold new products: Hoists, crane systems, wire rope, and rigging.

Responsibilities included:

. Customer sales, developing new accounts and maintaining existing

customers

. Managing day to day operations, managed office and field personnel

. Performed employee annual evaluations, hired, disciplined, and

terminated employment

. Sold and Project Managed all major accounts and contract work

including government

. Quality Control and Safety Officer

Raymond Handling Concepts (Positioned Terminated throughout Company)

6/2003 to 8/2006

Raymond Handling is a regional material handling dealership for new and

used Raymond narrow aisle forklifts and warehouse racking & shelving

systems.

Responsibilities included:

. Core product Sales Rep 2003-2006; sold new and used forklifts &

warehouse racking exceeded annual goal by more than $300k each year

. Aftermarket Sales Rep 2006; Sold Aftermarket parts and Service to new

and existing customers

. Increased Shop income from $35,000.00 to over $60,000.00, increased

customer PM Service Contracts by adding 250 additional forklifts.

. Both positions required territory management, new customer growth,

cold calling, and the highest level of customer service to new and

existing customers.

OTHER EMPLOYMENT:

Washington Lift Truck Position: Sales of equipment and Service

Nextel Cellular Position: Outside Business to Business Sales Rep.

SALES TRAINING: Professional Selling Skills-Max Sacks International, Mark

David Corporation-High Probability Sales System, The Power of Effective

Selling Course, Integrity Selling Training

Contact this candidate