Engineer Customer Service

Objective

Obtain a key leadership position where I can use my leadership, team

building, communication and problem solving skills to enhance the

performance of a business unit and to pursue new, interesting and

demanding challenges.

Manufacturing Manager May 1998 to present current

salary $85,000

Lean Team Leader April 2007 to February 2009

Responsible for all aspects of a three shift manufacturing

operation, including assembly, molding, stamping, tool room and

warehouse functions. Responsibilities include development of and

performance to the manufacturing business plan, delivery

requirements and continuous improvements. Six direct reports run

the day to day operations. Direct reports are assembly operations,

molding, stamping and tool room operations, maintenance and

warehouse operations. Responsible for, and currently lead, the

Lean implementation team.

Highlights

o Responsible for all aspects of Manufacturing in a 130 hourly

employee, 3 shift operation recognized by customers and

corporate leadership as best in class for Customer Service.

o Member of the senior management team awarded the corporate

performance award

o Implemented a formal recognition process for performance within

the bargaining unit

o In 2007 attended a 3 month Lean Enterprise training initiative

o Implemented a comprehensive productivity and quality

accountability process within the bargaining unit

o Member of Company negotiating team and assisted in the

successful negotiation of 3 labor agreements

o With HR, improved labor relations measured by a significant

reduction in grievances and developed a partnership with IBEW

o Instituted a program to track all tool room work and capture

time by tool or department project

Interim General Manager May 2006 to August 2006

Responsible for operations of entire business answering to group

president.

Project Engineer 1994 to May 1998

Responsible to plan and implement projects ranging from tooling and

fixtures to new equipment and new materials.

Continued responsibility for some assembly departments.

Assembly Process Engineer June 1990 - 1994

Responsible for all assembly processes: riveting, screw driving,

semi-automatic assembly, manual assembly, eyeletting, sawing,

ultrasonic welding, printing, including tooling and fixture design

and troubleshooting, process improvements, equipment upgrades.

Engineering Highlights

o Analyzed and reorganized assembly floor layout, 1993 & 1997

o Analyzed screw/joint performance characteristics; plating,

lubrication, materials. Revised processes and components for

improved performance and reliability.

o Analyzed phenolic molding materials and operations for improved

quality and performance characteristics. Implemented changes to

enhance process reliability.

Member of the Gainsharing Steering Committee 1994 to 2007

Member of the committee to draft and implement 1994 - 1995

Continuous Improvement, Employee Involvement teams

and Gainsharing

Newsletter committee member, alternating monthly on 1995 to Present

compiling layout and graphics of the Company

newsletter

Member of the Engineering Employee Involvement team

Completed workshops:

Train the Trainer Owens Technical College

Problem Solving Decision Lourdes College

Making

Ultrasonic Welding Branson Ultrasonics Corp

EChip, Design of Experiments

AP Parts Toledo, OH

Process Engineer, June 1985 July 1986 and May 1987 - June 1990

Responsible for costing OEM exhaust systems. Costing included piece part

price, tooling, capital.

Responsible for obtaining vendor quotes for components, machines, tooling,

check

fixtures.

Responsible to maintain component part database.

Developed a spreadsheet quotation and implemented its use for all new

product quotations.

Previous positions

Held positions and was promoted up through machine set up and maintenance,

Quality Control and Engineering.

Education

UNIVERSITY OF TOLEDO BACHELOR OF BUSINESS ADMINISTRATION, BUSINESS

MANAGEMENT 1980

Numerous seminars including many safety and Human Resource training

sessions and round tables sponsored by the Employer's Association.

Skills

LEAN MANUFACTURING - TEAM LEADER REVIEWING LEAN 2007 - 2009

PRACTICES AND IMPLEMENTATION PROCESS

TEAM LEADERSHIP AND FACILITATION

EMPLOYEE INVOLVEMENT TEAM MEMBER

ECHIP - EXPERIMENTAL DESIGN STRATEGY 1994

ISO 9002 IMPLEMENTATION TEAM MEMBER 1994

JOB COST ESTIMATING

SOFTWARE : LOTUS 123, EXCEL, WORDPERFECT,

MICROSOFT WORD, LOTUS NOTES, CAD (ANVIL)

MINI MOST TIME STUDIES 1991

QUALITY ASSURANCE AND SPC TRAINING 1986

EQUIPMENT TROUBLESHOOTING: ASSEMBLY, MACHINING AND

STAMPING

GENERAL TOOL ROOM MACHINERY; MILL, SURFACE

GRINDER, LATHE, ETC.

Outside Organizations

CHURCH YOUTH GROUP VOLUNTEER 2002 - 2007

CUB SCOUT DEN LEADER 1996 - 1999

CUB SCOUT PACK TREASURER AND RE-CHARTER CHAIRMAN 1997 - 1999

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