Summary of Qualifications
Superior process improvement and project management professional with an
extensive background in software development in addition to the following
broad-based proficiencies:
Agile methodology
Process Management
process documentation
Software Quality Assurance
Software Development
Project metrics
process improvement
. Six Sigma White Belt Certified
. Certified Project Management Professional (PMP).
. Certified Agile Scrum Master.
. Trained all project managers (PM) on the ERP Oracle PeopleSoft Resource
Management system in the area of budget and forecasting of resources.
Tracking and reporting of labor costs by project also provided to the
PM in each solution line.
. Demonstrated ability to be familiar with requirements needed to put in
place process improvements and work with a team to achieve Software
Engineering Institute (SEI) Capability Maturity Model (CMM) Level II
and Level III certification for an organization.
. Successfully lead business analysts in the purchasing area for Xpedx,
a subsidiary of International Paper implementing new distribution and
order management system across multiple site locations throughout the
US.
. Systems Analyst for the General Motors Time Keeping System.
. Subject Matter Expert for complex centralized and decentralized on-line
information systems for General Motors / Delphi Automotive.
. Well organized, with the ability to coordinate efforts of diverse teams
to achieve goals.
. Web development work.
Professional Experience
LEXISNEXIS- Miamisburg, Ohio 2004 - Present
Senior Process Engineer, Global Solutions Development (GSD)
Global Portfolio and Planning
Support representative for the GSD project managers on project management
methodologies, and web base applications.
. Successfully lead the LexisNexis Global Solution Development (GSD)
SharePoint site implementation.
. Successfully lead the transition of the Practice Management Solution
line into the GSD tools and project methodologies framework.
. Lead and continue to support the Elsevier Science & Technology
Technical Service team through the Function Point Analysis process,
facilitating the creation of boundary diagrams and application
general system characteristics in conjunction with the offshore
vendor sizing and estimating requirements.
. System Release Management Committee member for the Global Portfolio
& Planning Team.
. Committee member on the GSD Testing Info Share monthly meetings.
. Ensures that projects meet established and approved performance
targets as specified in the project charter through the tracking of
project metrics: Time to Market (velocity), Quality, Productivity
and Schedule Predictability.
. Lead the implementation of Borland's Caliber Requirement Management
tool.
. Lead the implementation of Mercury Quality Center's interface to
Caliber Requirement Management tool.
. Lead the recommendation team to identify a requirements management
tool for waterfall projects.
. Lead process improvement review committee with representation from
all solution lines.
. Provides agile methodology training and support for the Global
Solutions Development projects.
. Worked with team to implement Hyperion Financial Management system.
. Successfully lead, developed and implemented the Project Quality
Review process for the GSD organization. And provided quarterly
metrics reporting to the leadership team.
. Provide training, training documentation, project management skills
/ tasks.
. Successfully lead the project quality review implementation process
across the organization.
. Supports the PeopleSoft Time and Labor System.
. Supports the PeopleSoft Resource Management System.
. Provide metrics reporting using Function Point Count (IFPUG
standards).
. Lead the implementation of the Sarbanes Oxley IT requirements for
GSD projects.
. Training of project managers on the internal project management
tools.
. Maintaining the Project website documentation.
. Provides advice and guidance to Project Managers in the project
management process.
. Cross training of functional areas: product management, project
management, development, testing and data center network services.
Electronic Data System (EDS) - Dayton, Ohio 1985 - 2004
Information Specialist, South Central Ohio Solution Centre
Business Analyst
Xpedx Corp. - International Paper - Business Analyst
I was the purchasing functional area lead for the implementation of MAX
(eMployees Achieving eXcellence), a distribution and order management
system, based on AS400.
. Lead the project management activities throughout the lifecycle of the
multi site implementation.
. Provided training, training documentation, project management skills /
tasks.
. Successfully lead the Mid American Region (13 sites) and the Florida
/Southern Sites (14 sites) MAX system implementation.
. Training of purchasing staff on the application, preparing power
point presentations and excel spreadsheets.
. Creation of documentation.
. Maintained the project plan for purchasing functional area.
. Setup of items, vendors, buyer codes, security for the staff.
. Cross training of functional areas: Customer Support, Accounts
Payables (SAP module), and accounts receivables.
Software Development
I was part of the Software SAP conversion / implementation team. We
converted from the Manufacturing Production Inventory system (PSIC)
to SAP. Providing, data base requirements, testing and user
interface reviews with the General Motors Delphi Plant. The Delphi
plant along with the other GM plants converted to this common
application.
Software support personnel for the General Motors Time Keeping System
(Hourly and Salary applications). I provided production support (24 hours
/ 7 days a week) to all General Motors and Delphi Automotive plants. The
application is a CICS/ COBOL online, DB2 databases and batch common
corporate time and attendance system.
. Support of the Time Keeping System
. Software project management of application enhancements, responsible
for all software lifecycle phases (requirements, functional
specifications, produce, unit and system testing, user acceptance
testing, implementation).
. Developed new COBOL programs and maintains current application
programs.
. Maintain JCL.
. Customer Support, coordinating needs from the help desk calls.
. System is now used at over all General Motors and Delphi Automotive
plants in USA and Canada.
. System was used as a basis for the GM Salary system (overtime needs)
and was implemented in the late 1990's.
Project Management / Process Management
I am a team member of the software process improvement organization to
develop project management skills and to understand the many development
areas of the solution centre. Duties include software quality auditor,
scheduling of audits for all active projects, providing status to senior
leadership, facilitating team meetings. Representative and co-facilitate
the QA Network meetings, which includes quality assurance personnel in
North and South America, and Canada.
. Successfully lead the Software Quality Assurance Team, providing
project management skills and meeting the quarterly audit requirements
of the organization.
. Instrumental in assisting the process improvement team to achieving
Software Engineering Institute (SEI) Capability Maturity Model (CMM)
level II and level III for the organization.
. Trained organization on software development processes and project
management processes.
. Developed training manual for the organization to implement the key
process areas of the SEI CMM.
. Software Quality Assurance subject matter expert
. CMM subject matter expert
. Company success in SEI CMM certification lead to more software
development for the center.
WEB Development
I led the intranet WEB page development and implementation project
for the solution centre, using HTML and project management skills to
complete this internal project. Requirements gathering were
conducted with internal management team. I worked with the
engineering team, which supplied me, information from their UNIX
base applications.
Software Development
Software support personnel for the General Motors automotive component
division's accounts payable system and purchasing system.
. Providing production support to all General Motors Automotive plants.
The application is an IMS/ COBOL online, and batch.
. Lead the conversion of data from mainframe application to PC
application.
. Selected to participate on the Physical Inventory System and Control
(PSIC) application team to review and recommend the replacement system
for the GM manufacturing plants. This complex application was the bill
of material system for all United States and Canadian locations.
. Identified requirements
. Selected to implement the common corporate payables system and shared
extensive knowledge of the current application, which would be replaced
with the common system for all United State and Canadian locations.
. Consultant and business analysis skills required to ensure transition
from current application to the new application
. Co- project managed consolidation to the common system.
. Developed new COBOL programs and enhanced current application programs.
. Customer Support, establishing and coordinating needs from the help
desk calls.
NCR Corporation - Dayton, Ohio 1980 - 1985
Systems Analyst
Charged to implement and support ATMs and Bank Authorization systems.
Initial responsibilities included implementation of the Dayton based
automated teller machine network, Green Machine Network. Later responsible
for all phases of software lifecycle including design, development,
documentation, installation, training and support for major Electronic
Funds Transfer (EFT) switches.
The systems supported over 1,500 ATMs in Washington, D.C. area and
throughout Florida. The application and system was located in the Data
Center at NCR World Headquarters building. EDI ANSI x12 interface support
and troubleshooting was also done between the Data Center and Bank
interface.
Education and Professional Development
Eastern Michigan University Ypsilanti, MI
BBA - Bachelor of Business Administration degree
1980
Major: Operations Research Information Systems
LEXISNEXIS Continuing Education Program
Dayton, Ohio
. Six Sigma White Belt Certified
. PMP MBA - crash course on financial analysis
. PMP Certified
. Class on Information Technology Infrastructure Library (ITIL) is a set
of concepts and practices for Information Technology Services
Management (ITSM), Information Technology (IT) development and IT
operations.
. Agile Scrum Master Certification
. Function Point Counting course
. PMI training courses
. Borland's Caliber Requirements Management tool
. Oracle PeopleSoft Resource Management tool training (Enterprise
Resource Planning)
. ScrumWorks tool
EDS Continuing Education Program Dayton, Ohio
. Trained in HTML, Java, Oracle SQL, JAVA Script, Visual Basic
. Developing project schedules and organizational skills
. DOS/MS Windows and MS Access/Excel/ Mail/Office/Outlook
. Desktop support, Help Desk, and software support
. MS Windows 2001 XP/Windows NT Workstation, MS Excel, MS Power Point, MS
Project and MS Word
. Project management, project planning, project scope, scope management,
systems life cycle
. Lotus Notes
. Requirements definition, and requirements development
. Defect Collection (Metrics)
. Certified in Production and Inventory Management (CPIM) - Just-in-Time
course study Manufacturing
. EDI ANSI x12 standards
Community Service
Dayton,
Ohio
. Active Wegerzyn Gardens -Five Metro Parks Volunteer
. Active volunteer for the Miami Valley Literacy Council's tutoring
program.
. Volunteer for the St. Vincent's breakfast meals through local youth
program
. Past Board Member of the Dayton Software Process Improvement Network
(SPIN)