Customer Service Sales

772-***-**** ( abmeqr@r.postjobfree.com

www.sdefronzospro-portfolio1796425.com

STACY DEFRONZO

Objective:

My objective is to find a full-time permanent position with stability

and growth potential.

Work Experience:

[7/2009 to 9/2009]

Rescue Florida Realty

Short Sale Negotiator

Stuart, FL

. Work directly with lenders in the assistance of closing pending

sales

. Provide customer service to the clients by keeping them updated

on the status of there sales

. Input data into the new "short-sale builder software" which

tracked all progress made daily

. Submit the Sales Documents to the lenders and negotiated terms

of closing conditions

. Fax and Scanned PDF documents and worked directly with Title

Company for closings.

[12/2007 to 10/2008]

Heart & Family Health Institute

Medical Office Specialist Port St

Lucie, FL

. Check Pts In & Out, Scheduled Lab Work. Assisted Receptionist

Verifying Billing, Insurance

. Generate Mammogram Referrals, Schedule CT-Scans MRI's, a wide variety

of tests

. Provide patients with detailed information regarding the tests and

what to do to prepare for the test

. Process all Payments from Customers and Reconciled Daily Cash or

Charge Transactions

[2/2007 to 10/2007]

James A. Cummings Construction

Administrative Assistant/Southeast Staffing Specialist Fort

Pierce, FL

. Maintain all incoming and outgoing submittal packages to be sent out

for review by architects

. Maintained and "Open RFI Log" & "missing transmittals log" via Excel

spreadsheet for tracking the progress/status of all incoming

submittals

. Order and maintain office supplies. Type and distribute the Minutes

for the weekly meetings

. Maintain log for all incoming mail from courier service

Skills:

Manage Executive Calendars Legal Contractual Typing

Interviewing Sub Contractors

Recording Secretary Basic/ Mid Level Web Design

Graphic Art & Design

Medical Terminology/Transcript Run software reports

Inventory Tracking & Control

Technical & Contractual Typing Word Processing

Power-Point Presentations

Exporting Data/Creating Charts Tracking Ship/Receiving

Inventory /Ordering Supplies

Software Knowledge:

Microsoft Office 2000-2003 Full Professional Office Suite - Micro's

Restaurant/Bartending Software

Next Gen (Microsoft based) Hospital Software - Adobe Illustrator - Page

Maker - Auto Cad

Education:

. Keiser University - Currently Attending - Bachelors of Arts in

Health & Administrative Services

. IFREC Real-Estate School currently studying for Florida Real

Estate License

. Academy of Mortgage Education -Licensed Mortgage Broker State of

Florida

. Business Careers Institute - Graduate Executive Secretary/Word

Processor

. International Correspondence School -Certificate Small Business

Management

. New Horizons Computer Learning Center - 17 Certificates of

Completion for Computers

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