Sales Management

TONY CHRISTODOULOU

** **** ******, ******* ****, NY, 12983 (c) 518-***-**** (e)

*.*************@*******.**.**

Staffing & recruitment executive

Sales ? Professional Training & Coaching ? Management

Profile

. Staffing and recruitment executive with over twenty years experience

developing recruitment businesses on a global scale

. A strategic planner who builds sustainable, profit-driven brands with

enthusiasm, a personal sense of urgency, and a capacity to overcome

obstacles

. Uses transformational programs to direct cross-functional project

teams who deliver exceptional results

. A results-orientated go-getter who is creative yet systematic, and is

able to manage multiple projects simultaneously

. Demonstrates passion which inspires others in order to execute results

. Partners and collaborates towards best practice solutions

Niche Specializations

Headhunting, Executive Search, Contingency (temporary & permanent),

Outsourced-Recruitment, Consulting, and Corporate training

Key Strengths

New business development Social networking Niche development

Sales training Talent acquisition

Leadership/mentoring Organizational Program facilitation

Personal development development Change Agent

training Executive search

Division/branch

development

Professional Employment Experience

Management Recruiters of Woodbury, Inc.

Jan. 2009 -present

Management Recruiters of Woodbury, Inc. has operated since 1978 and places

executive-level personnel in pharmaceutical, medical device, information

technology, supply chain, and consumer manufacturing fields. New York-based

Woodbury office is ranked 25 out of a global franchise network of 1200

offices.

VP Sales /Director of Organizational Development - Consultancy Assignment

. Initial remit to consult with franchise proprietors and senior

management team to identify and produce solutions for low-performance,

low-morale and overall office ineffectiveness

. Developed programs to address complacency and motivate account

executives to perform at optimum levels

. Developed and led a sales strategic plan with sole objective to

increase the business generated by the office's directors and account

executives

. Led and drove change initiatives including executive assessments for

succession, talent management & engagement focus group sessions

. Led executive leadership development mentoring programs

. Applied a structured change management approach and methodology

focusing on adoption, utilization, and proficiency of the changes

impacting employees

. Identified potential people-related risks and anticipated points of

resistance--developed specific plans to mitigate and address concerns

. Developed a set of strategic, tactical, and targeted change management

plans including mentoring, coaching, and training

. Delivered leadership, sales, and personal development programs and

workshops

. Created reinforcement and reward mechanisms that encouraged

celebrations of success and sustainable results

. Conceived, designed, and implemented company's first customer

satisfaction tracking program customized to capture client needs,

perceptions, expectations, and satisfaction levels and services

offered and identified necessary areas for improvement

. Instituted and maintained an innovative brand tracking study to

measure market penetration, brand strength, and on-going client

perceptions and awareness which informed and drove the direction of

the brand, resulted in developing two new brands

. Identified and participated in networking activities such as industry

conferences and open house events to build relationships and to

recruit talent

. Designed and implemented a retained service offering

. Designed & facilitated a MPC (Most Placeable Candidate) process for

new office hires who did not have a background in recruitment

. Set up a RPO selling program structure

. Desk development/accountability for senior Account

Executive's training systems & strategies

. Analyzed recruitment practices and strategies to ensure best practice

. Monitored office performance against key performance indicators and

implemented improvement strategies as required

. Facilitated the design and ongoing administration of incentive

compensation plans for staff; ensured plans were motivational

. Implemented effective customer targeting and reporting tools to

support on-going sales promotion and assist management in evaluating

sales productivity and performance

. Oversaw sales operations functions which included analysis,

formatting, management, and dissemination of sales data. Developed

operating reports on sales productivity, cost and other key metrics

including spend vs. performance

. Conducted sales presentations with directors, mangers, and Account

Executive's for all high priority accounts

Carrington Chase Ltd.

Jan. 2004 -Jan. 2009

Carrington Chase Ltd., based in Hampshire, England, is a retained,

executive-level headhunting organization handling industry sectors

including: financial services, not-for-profits, actuarial, retail,

healthcare, insurance, banking, private equity & venture capital, legal,

pharmaceuticals.

Managing Director

. Concurrent directorship of three operating businesses under the

Carrington Chase umbrella: two executive search brands, and a

development/sales training company

. Fostered highly collaborative, collegial working environments

. Drove/directed the vision, mission, and strategy of our sales force to

position the organization's value proposition

. Forecasted growth and anticipated hiring needs

. Assumed responsibility for development, training, and management

of sales team with a focus on reaching and exceeding goals

. Achieved sales growth of 140%; increased sales line by identifying

market opportunities, driving new business, and expanding on existing

customer base

. Maintained and developed corporate image and reputation; protected and

developed the company's brands via suitable PR activities and

intellectual property management

. Negotiated exit from contingency perm market; redirected market focus

to fully-retained executive search

. Development office's recruiting strategies in support of functional

business objectives with special emphasis on talent acquisition

. Worked to build a team environment with strong morale, positive

energy, and a goal-oriented culture

. Responsible for all aspects of talent management including the

implementation of key processes related to talent review, succession

planning, and individualized and organizational development strategies

Jefferson Maguire

Feb. 2000 -Jan. 2004

Jefferson Maguire, Based in Hampshire UK, is a headhunting firm for senior-

level vacancies in various industry sectors. It houses a large team of

consultants and 'in house' researchers, and utilizes a unique, fully-

proactive recruitment process.

Managing Director

. Created senior executive search & selection organization from concept

through to design, implementation & development of its people & sales

. Established Jefferson Maguire as a highly successful, international,

multi-disciplined recruitment solutions business

. Analyzed market needs; utilized sales metrics to define in-house sales

training needs; developed training plans and programs to continuously

upgrade the skills of all levels within the sales organization to

ensure maximum effectiveness

. Responsible for a growth-oriented sales team that had set aggressive

revenue targets and consistently exceeded expectations

. Provided strategic and tactical support to sales management team

focusing on sales execution

. Provided strong leadership that supports sales management team in

defining sales direction and measuring and reinforcing successful

sales execution

. Provided development opportunities for top-performers in order to

groom them for future growth and promotion

. Identified potential retention issues and solutions

. Identified each market's revenue potential and assisted the divisional

directors in determining how to best utilize resources

. Developed short and long-term strategies to efficiently grow the sales

team and total sales

. Monitored individual and team performance against targets. These

included financial & productivity targets, ensured a consistent

performance management review process was followed

. Budget & target setting on a quarterly and monthly basis to deliver

against the business LE (latest Estimate) Financial target (P&L) and

overall budget

. Built a sales force of 80 staff based at a single location

. Expanded company's service offerings portfolio: recruitment selection

days, retained search, outsourcing, nationwide recruitment campaigns &

projects

. Opened and launched 10 new niches & desk specialties

. Produced sales scripts, rebuttals scripts, sales & recruitment road

maps

. Recruited senior management team; supported a high performance culture

by implementing a Mentoring & coaching program

. Designed and executed business strategies & initiatives that maximize

Insights regionally, nationally & across Europe

. Assisted with the development of competitive compensation plans to

support and grow the company's revenue & margin performance

. Developing strong relationships with key customer taking a leading

role in new business generation and account development

Right4Staff

Jan. 1993 - Jan. 2000

The Right4staff Group Based in Hampshire UK, provides recruitment,

staffing, and workforce management services to local and national clients

of all sizes, placing an average of 8,000 temporary and permanent staff

across all market sectors. One of the core offerings is the Site Managed

Services (SMS) division which provides specialist HR teams based on

clients' premises.

Managing Director

. Responsible and accountable for achievement of profit, cash & targets,

and the development & implementation of organic & acquisitive growth

strategies

. Maximizing profits, setting a clear vision, strong sense of direction,

and high operating standards inline with our existing business

strategy

. Composed budgets and P&L statements, revenue reports & productivity

measurements

. Was responsible for the development, training and management of sales

team with a focus on reaching and exceeding goals

. Oversaw /assigned territories as needed; and led directors based at

multiple office locations

. Worked with marketing organizations to ensure that the brand was

established and the sales divisions had the necessary products and

marketing materials to support their sales effort

. Led the due diligence and acquisition of 3 new companies

. Rolled-out, nationwide, the ISO 9000 Quality award

. Secured over 20 on-site managed service contracts

. Sourced & implemented a 'Search and Selection' program originating

from the USA': The Art of Recruiting' by Steven M Finkel

. Established a 'Search and Selection' division

. Designed & implemented a recruitment training program in alignment

with The Federation of Recruitment Consultants' Guidelines

. Set up an external sales training division

. Added 7 new divisions to the group: Industrial, IT, Technical,

Accountancy, Medical Supply, Catering, and Healthcare.

He-Man Contracts PLC

Jan. 1988 - Jan. 1993

He-Man contracts Based in Hampshire UK, provided recruitment and human

resources services in: architecture, building services, construction,

consulting, engineering, facilities management, housing, power & process,

rail services, social housings, information technology, and town planning.

He-man had a pioneering approach as a Recruitment Process Outsourcing (RPO)

provider.

Regional Manger

. Joined He-Man as a temp's consultant assigned to (RPO) facilities

management/ trades & Labor division, working on contracts across the

UK

. Within my first year I secured two major contracts with over 150 temps

per contract.

. Was promoted to Branch Manager

. My second year's goal was to recruit a team of 5 consultants to

produce ?50,000.00 each per year. This goal was achieved; subsequently

in 1990 I was once again promoted, this time to Regional Manger (

Southern England)

. Remitted as RM to mirror the progress of the Southampton office within

8 additional offices across the south of England

. Secured 'Dillions' bookstore EPS contract 200 - 400 temporary worker's

for 16 different cities across UK

Education and Professional Certification

. St Edward's School, Melchet Court, Sherfield English, Nr. Romsey,

Hampshire, United Kingdom, SO51 6Z

. A Level's & GSCE's

Philosophy, Religious Studies, History, Geography, Math, English

Language, English Literature

. The 24 steps of the recruitment process, Stephen M. finkel: certified

instructor

. The 28 steps of successful recruiting 'Humana', Anthony Byrne:

certified instructor

. NLP practioner

Professional Seminars/Workshops/Programs Attended

Jay Abraham - Unlimited Marketing - London Tony

Robbins - Wealth Mastery -Paris

Dan Pena- Quantum Leap - London

Tony Robbins -Financial Mastery -Brussels

Sir Harvey Jones-Trouble Shooting-London

Tony Robbins - Unleash the Power-London

Deepak Chopra- Soul Harmonization-New Deli Tony

Robbins - Sales Mastery -London

Jack Welch - Leadership Principles - London

Jim Rohn -Leadership Event -Texas Frank Dick - The

Winning Edge-Glasgow Jim Rohn

-Communication -NY

Michael Gerber -The E -Myth -London

Brian Tracy -Superior-Sales-Management

Dale Carnegie- Leadership program - London Brian

Tracy-Superior-Sales-Strategies

Dale Carnegie- Advanced Selling -London

Zig Ziglar -Selling to the Top -Las Vegas

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