Celeste M. Calfe, CMF
*** ******* ***** ( Natrona Heights, PA 15065 ( C: 412-***-****
( *******@***************.***
Professional Profile
Senior operating executive with full strategic planning and P&L management
experience; energetic, passionate and forward-thinking professional
offering expansive, cross-functional qualifications with operational
leadership expertise to build value for diverse organizations. Team
spirited, empowering, fair, high-expectation and collaborative leadership
style with strong analytical skills focused on marketing, new program
development, fiscal management, and development of staff and managers that
are illustrated by a consistent record of building and managing successful
teams, enhancing growth and increasing organizational vitality. Proven
ability to troubleshoot and develop creative, innovative solutions to
business challenges; successfully manage change for improved performance
and efficiency. Demonstrated success at identifying processes and complex
systems; working with clients to streamline operations, establish goals and
implement strategies to achieve these goals. Recipient of Invited Fellow in
Career Management awarded to only fifteen worldwide since its inception in
2005.
[pic]
Expertise
. Leadership: For over 25 years have provided a solid background of
delivering decisive, action-driven administrative leadership with a
proven capacity to accelerate growth for major consulting companies in
Pennsylvania and West Virginia. Catalyst for success with powerful
capacity to build and create from concept. Repositioned company with an
out-dated and negative image and a 3-year record of lost revenue and
under-performing within a 12-month period. Developed a network of
producers that exceeded goals and established the company in a new
market.
. Relationship Development & Retention: Effective in developing corporate,
community and government partnerships and building awareness for
organizational programs and events through public relations, marketing
and outreach efforts. Excel at relationship building and networking.
. Budget Management/Operations: Build/control million-dollar budgets;
expands revenues through creative planning and coordination; creates
budgets and projections; translates financial statements into sound
business decisions based on knowledge of operations and finances. Deals
effectively with present issues, while looking to future challenges and
needed resources.
. Program and Business Planning: Creates strategic business plans ensuring
revenue from existing and new lines of business; develop vision, goals,
and implementation strategies; track costs, focusing on long-term
viability. Handle extensive primary and secondary market research, as
well as industry segmentation, competitive analysis and benchmarking.
. Program Design: Innovative, customer- and outcome-based programs;
adapted existing programs to meet changing market needs. Experience in
designing and managing innovative programs that achieve organizational
goals.
. Team Facilitator: Builds a cohesive team through an environment
conducive to the generation of new ideas, staff/leadership development,
diversity initiatives and training; is driven to anticipate needed
changes and to begin early planning for needed resources.
[pic]
Professional Experience
Calfe & Associates, Natrona Heights, PA Since 2005
President
Started company to provide quality career transition, executive coaching
and innovative human resources training programming to companies and
organizations primarily in the tri-state area.
. Secured six exclusive contracts to major manufacturing, financial,
government and healthcare organizations in first year of operations,
boosting projected revenues by 76%.
Celeste M. Calfe
Page 2
. Effectively hire, train and motivate consulting staff; establishing
goals and controls; monitoring to consistently increase profit
margins, enhance market position, reduce operating costs and meet
strategic objectives.
. Rewrote career transition material and manuals to reflect the changing
market and values in today's world of work and translated material
into a computer programs in addition to hard copy materials.
. Launched three new programs into the Pittsburgh market including third-
party exit interviewing and creative leadership strategies.
. Won major government four-year contract providing career transition
and coaching services to both hourly and management workforce.
Bizet Human Asset Management, Pittsburgh, PA 1998-2005
Executive Vice President 2003-2005
Promoted to lead 15 reports and 10 indirect reports for the reorganization
of a 35-year old family-owned business. Established profitable business
partnerships with for-profit organizations, not-for-profit organizations,
government agencies and associations aligning Bizet as the provider of
choice for the complete talent cycle of their organizations. Consistently
exceeded goals.
. Expert Troubleshooter; able to identify complex problems; resourceful
and inventive in implementing creative solutions with enhanced
sensitivity to cost, efficiency and deadlines.
. Responsible for marketing and business development initiatives for
Pennsylvania, Ohio and West Virginia resulting in annual revenues of
$1.9 million; opened 22 new accounts, 5 contracted accounts, while
maintaining solid relationships with established accounts.
. Represented organization as a board member on ACF North America, local
SHRM chapters, and served as a volunteer for various community events
and meetings.
Senior Vice President 1998-2003
Recruited to lead the business development initiative and training programs
for companies in Pennsylvania, Ohio and West Virginia. Established
profitable business partnerships resulting in an increase of revenue by 53%
. Introduced Bizet to the small to medium market resulting in additional
revenues of $500,000/year; established 5 corporate contracts; gained
company's first government contract for career transition services.
. Authored four manuals on career transition for hourly and non-exempt
employees; resume writing; effective interviewing and retirement.
. Coached senior and executive level candidates in their path to either
re-employment or entrepreneurial ventures. Conducted hourly and non-
exempt public and company sponsored workshops.
. Instituted annual College Career Seminar for graduating students of
clients, candidates and guests.
Right Management Consultants, Pittsburgh, PA & Charleston, WV 1992-1998
Senior Vice President
Responsible for business development and new market penetration in Western
Pennsylvania and West Virginia. Won and managed a major state contract
generating up to $350,000 annually. Opened, staffed and managed three new
offices in West Virginia.
. Identified and developed alliance partnerships in Western Pennsylvania
and West Virginia increasing exposure of company and increasing
revenues by 100%.
. Consistently exceeded financial performance targets of $900,000 for
sales and profitability.
. Had the honor of being the only firm in West Virginia's history to
consistently pass an audit 100%, thus winning an additional $200,000
state contract.
SSPC, Pittsburgh, PA 1991-1992
Corporate Membership Coordinator
Developed a cohesive plan to attract organizations across North America to
buy into corporate memberships as opposed to individual participation.
Increased membership by 82%. Attended national and international trade
shows within the industrial paint industry to speak about membership
benefits, lead paint hazards and innovative processes for removal and
application.
Celeste M. Calfe
Page 3
Performance Group Associates, Pittsburgh, PA 1985-1991
Senior Vice President
Recruited to lead the Armco Steel and Bethlehem Steep projects in the areas
of job development and train the trainer programs. Established three Career
Centers, training the staff to become self-operational, promoted job-search
candidates to regional employers and coached them in correct job search
methods. Conducted group workshops and coached individuals ranging from
hourly to C-Suite executives.
AVNCOG, Pittsburgh, PA 1983-1985
Executive Director
PA State Representative, Natrona Heights, PA 1978-1983
Executive District Liaison
St. Alphonsus School, Springdale, PA 1975-1978
Fourth-Grade Elementary Teacher
[pic]
Education & Professional Development
BA, Sociology & Education, Carlow University, Pittsburgh, PA (1975)
Graduate Credits, Education & Psychology, Penn State University, Boyce
Campus
Certified Management Fellow (CMF), Institute of career Certification (ICC)
(2007)
Sales Management, Dale Carnegie, Pittsburgh, PA
Emotional Intelligence, Koiania Associates, Pittsburgh, PA
Spin Selling I & II, Right Management Consultants, Philadelphia, PA
Federal & State Grant Writing, Department of Labor, Washington, DC
Executive Coaching Practices, SHRM, Pittsburgh, PA
Strategic HR Practices, PHRPS, Pittsburgh, PA
Risk to resolution, PHRA, Pittsburgh, PA
Effective Communication, PHRA, Pittsburgh, PA
[pic]
Professional & Community Affiliations
President, ACF North America, (2005-Present)
Treasurer, ACF International, (2004-Present)
Governor Board of Directors, ICC (2007-Present)
Professional Member, SHRM, (1995-Present)
Professional Member, ICASHRM, (2009-Present)
Professional Member & Past Board Member, PHRA, (1994-Present)
Professional Member & Past Conference/Membership Chair, WHRA, (1999-
Present)
Professional Member & Past Membership Chair, PHRPS, (2003-Present)
Past Board Member, Carlow University Alumni Board, Pittsburgh, PA (2007)
Professional Member, Carlow Alumni Network (2000-Present)
Past Member, Association Corporate Growth
Past Corporate Participant, Junior Achievement in the Schools