Manager Software
Resume:
ROBERTO BALLAN
e-mail:abmea0@r.postjobfree.com
BACKGROUND & SKILLS
Over 16 years of experience in the IT industry as system administrator of
several UNIX Systems. Proved ability on system administration and technical
support tasks. Familiarity with writing shell scripts and using programming
languages. Proficiency on data base installation, configuration and
administration. Knowledgeable on using applications for network
configuration, management and monitoring.
TECHNICAL EXPERIENCE:
Platforms: IBM-AIX 4.3.3; 5.1; 5.3, SP2-IBM, SUN SOLARIS 7,8,9,10, NCR
(AT&T), SCO Open Server,
HP-UX, BULL (BOS) MS-DOS, SUN O.S. Rel 4.1 - Sun
Microsystems
DataBase: RDBMS Informix, Unify, DB2/6000, ORACLE, SQL
Network Management: TCP/IP, PC/NFS, SNA, PC/TCP
Programming Languages: COBOL, C, 4 GL ACCELL, Plexus XDP, ProcessFlow
BACKUP Software: ADSM-IBM, Omniback-HP and Veritas NETBACKUP, Legato
Ntwrkr.
HIGH-AVAILABILITY Software: HACMP-IBM and Service-Guard - HP, Sun Cluster
2.2
WORK EXPERIENCE
01/2008-Present
Sr. UNIX System Administrator - SCS GA POWER (Atlanta, GA).
. Worked on Virtualization Project on SUN Solaris LDOMs platform.
. Provide 24x7 support mission critical systems, including hardware,
Software;VCS HA environment. Implemented and Supported LDOMs
Virtualization environment on BLADE T6320/T6300 hardware.
. Install/Support Production Servers and provide UNIX networking support
for NFS,DNS, TCP/IP.
. Upgrade Firmware and install O.S. patches on the Production Servers,
. Development servers and TEST servers.
. Installation/configuration of Veritas products like VCS; SF 5.0MP3,
IPv4 Internet Protocol
HARDWARE platform: SUN V880,V890, M4000, M5000, M3000, BLADE T6320, BLADE
T6300,
SUN CHASSIS 6000.
SOFTWARE: Solaris 8,9,10; VCS 5.0MP3; SF 5.0MP3, SVM, ZFS and Veritas
products.
07/2004 - 01/2008
Sr. UNIX System Administrator - CIBA VISION CORP. (NOVARTIS), DULUTH,GA.
As a Sr. UNIX System Administrator my daily responsibility is to oversee
UNIX Servers and DR (Disaster/Recovery Procedure/Project).
My experience also includes supporting EDI application servers and ORACLE
Data Base
Servers in High Availability configuration.
. Provided 24x7support of mission critical system, including hardware,
software, security and working with other IT departments to resolve
problems.
. Meet with the Team members on a regular basis, both as a team and
individually. Also discuss projects, workload, progress of work,
resolve problems.
. Responsible for maintaining and troubleshooting Sun Solaris/HP-UX/AIX
Operating System Perform system level and application support.
. Perform critical functions associated with the control, recovery,
monitoring of the processing on the UNIX Servers.
. Provide UNIX network support for NFS, DNS, NIS and TCP/IP.
. I implemented policies and procedures for ensuring the security and the
integrity of the application on UNIX servers.
HARDWARE platform: HP-9000 rp4440, rp3440, rp8400, rp7400 (N-Class), Rp5400
(L-CLASS);
SUN Fire 4800, SUN Fire 280R, SUN Fire 880, SUN fire V240, SUN Fire
V100; HP XP-512 Disk array;
pSeries (P650-Model 7038; P570 Model 9117); HMC; MSA-1000 HP
StorageWorks Disk Array.
SOFTWARE: Solaris Rel 8,9,10 ; HP-UX 11.00 and HP-UX 11i; AIX 5.1; AIX
5.3;
Sevice Guard High Availability; Veritas NetBackup Rel. 4.5, Veritas
Cluster High Availability;
Veritas Volume Manager Rel. 3.2-3.5.; Solstice Disk Suite; Veritas
Storage Foundation
05/2001 - 07/2004
Sr. UNIX System Administrator, IT Consultant: HEWLETT-PACKARD North
Americas Operation Delivery, Atlanta, GA.
. As a System Specialist consultant my daily responsibility was to
administer UNIX Servers. My experience also includes supporting EDI
application servers and ORACLE Data Base Servers in High Availability
configuration.
. Provided 24x7support of mission critical system, including hardware,
software, security and working with other IT departments to resolve
problems.
. Meet with the Team members on a regular basis, both as a team and
individually. Also discuss projects, workload, progress of work,
resolve problems.
. Responsible for maintaining and troubleshooting Sun Solaris/HP-UX/AIX
Operating System Perform system level and application support.
. Perform critical functions associated with the control, recovery,
monitoring of the processing on the UNIX Servers.
. Provide UNIX network support for NFS, DNS, NIS and TCP/IP.
. I implemented policies and procedures for ensuring the security and the
integrity of the application on HP-UX systems.
HARDWARE platform: HP-9000 K,L,K,V Class; SUN E4500, 220R/420R; F Series, J
Series, P Series,
EMC disk array; HP XP-512; Disk array; HP Tape Library.
SOFTWARE: Solaris 2.X,7,8; HP-UX 11.00; Sevice Guard High Availability;
OMNIBACK And Legato for backup enterprise software, AIX 4.3.3, AIX
5L.
PACKAGES: Solstice Disksuite; SUN StorEdge RAID Manager 6.22; HP Openview
Service Desk;
SUN StorEdge Component Manager 2.1; Veritas Volume Manager 2.X;
Remedy; Oracle Parallel Server -
Oracle 8i, HACMP, Apache, Web Sphere internet Servers.
02/2000 - 05/2001
Sr. UNIX System Administrator : IT Consultant in BELLSOUTH - EDS TECHNOLOGY
SERVICES, INC. - Tucker, GA
In charge of system administration of UNIX (HP-UX) systems for BellSouth
Long Distance.
Tasks: installed, upgraded & patched Operating System; installed upgraded
& patched for 3rd party softwares; maintain a secured environment
(Operating System and logon access); performed regular System Reboot,
Support and Troubleshoot Operating System, and supported UNIX Production
Servers - SUN SOLARIS, IBM-AIX, HP-UX HP-9000, SUN E10K, SUN Cluster.
HARDWARE platform: EMC Disk Array; HP-9000, SUN Microsystems.
PACKAGES: Veritas Netbackup; Veritas Volume Manager 2.X, Solstice
Disksuite.
12/1998 - 02/2000
Sr. UNIX System Administrator: MEDAPHIS Corp., Atlanta (PER-SE
TECHNOLOGIES INC., Atlanta, GA) .
In charge of system administration of UNIX (AIX, HP-UX) systems for the
company.
Tasks: software installation and troubleshooting for Operating Systems,
system administration and network administration. Responsible in providing
hardware and software support for computer users and application
developers.
03/1998 - 12/1998
Sr. UNIX System Administrator, IT Consultant: HEWLETT-PACKARD Systems
Management & Information Systems Americas Operations Delivery, Atlanta, GA.
Performed Sr. system administrator tasks on HP UNIX systems, included
software installation, configuration, maintenance, and performed technical
support for HP system users (hardware and software)
07/1997 - 03/1998
Sr. UNIX System Administrator, IT Consultant DELTA TECHNOLOGY, DELTA
AIRLINES COMPANY, Atlanta, GA.
Responsible for user account administration, set-up of user passwords and
security codes. Performed technical support, product installation,
licensing, system maintenance, DBA tasks, application deployment and
maintenance on SUN E2000 servers, and SPARCstorage Array with SUN SOLARIS
and Veritas Volume Manager. Provided technical support and documentation.
Involved in production integration and Q/A tasks. Experience with test and
recovery of Oracle Servers.
HARDWARE platform: EMC Disk Array; SUN MICROSYSTEMS.
05/1994 - 07/1997
Sr. UNIX System/Network Administrator: IBM, Milan, Italy
Responsible of software installation, system setup, software licensing and
patching for IBM customers (HP-UX and AIX). Performed tasks such as system
and network troubleshooting, system administration, network monitoring and
application tuning. Performed system and network administration tasks with
NFS. Wrote shell scripts using K Shell to perform system administration
activities.
Relevant activities include:
Network Management Product Support - Installation, setup, maintenance,
licensing and upgrading of network management products such
as:Netview/6000, LNM/6000, LMU/6000 and NetviewDm/6000. Responsible on
testing and troubleshooting of IBM network management products.
DB2/6000 DBA - Provided database installation, setup, maintenance,
license, upgrades and troubleshooting. Performed DBA tasks using RDBMS.
Technical support and troubleshooting - Supported IBM products such as
ADSM/6000 on AIX OS (RISC/6000). Light experience with HACMP software, SP2
multi-nodes, and SAP environment.
Third party software support - Provided software installation, setup,
licensing and maintenance for all third party software used by the IBM
development team, such as MicroFocus COBOL and CATIA. Performed technical
support for IBM customers and for the development team.
09/1992 - 05/1994
Technical Support: TEC ENTERPRISE Srl, Milan, Italy
As part of the Consulting Services team provided pre-sales, software
installation, setup, licensing and troubleshooting on Workflow/Imaging
software and Business Process Re-engineering (BPR).
Installed and maintained hardware and software for UNIX (SCO UNIX/AT&T
UNIX) and MS-DOS. Installed and maintained RDBMS INFORMIX working as DBA.
12/1990 - 09/1992
UNIX System/Network Administrator/Oracle DBA: BPB LEASING SpA, Milan, Italy
Provided hardware setup, maintenance, software upgrades and technical
support for the company customers (SUN MICROSYSTEMS -SUNOS Rel 4.1).
Performed tasks such as troubleshooting of O.S. and network set-up.
Provided installation, setup, maintenance, licensing and upgrades of Oracle
database. Database administrator tasks: managing data storage, set-up of
log-ins, system backup and recovery. Performed RDBMS tasks and
troubleshooting of ORACLE database. Performed programming tasks such
development and maintenance of leasing/accounting user accounts using "C"
language. Proficient on using tools for database administration such as:
SQL*Forms, SQL*PLUS and SQL*ReportWriter. Performed technical support and
computer training for the company customers. Managed customer support
relations for the company hardware and software providers (software house,
hardware vendors).
1987 - 1990
UNIX Systems Administrator/Analyst Programmer, HONEYWELL-BULL INFORMATION
SYSTEMS ITALIA, Milan - Italy
As UNIX Systems Administrator (IBM-AIX) provided software installation,
setup, licensing and technical support for the company customers. Performed
system troubleshooting. Installed and maintained hardware and software both
on UNIX (IBM-AIX) and PCs. As analyst programmer developed and maintained
software applications for the pharmaceutical and textile industry.
1980 -1983
Analyst /Developer - SIAC SOFTWARE HOUSE, PADOVA - ITALY
Developed and maintained an accounting system using the COBOL language.
Provided customer support and training. Responsible for hardware set-up and
software installation on several computer platforms (HONEYWELL GCOS6 server
and PCs)
EDUCATION
VENICE UNIVERSITY, CA' FOSCARI - VENICE - ITALY.
Bachelor Degree in Business Administration and Computer Science
Graduation Thesis: Development of the office automation software
application for the MAGNETI MARELLI Company (FIAT group). The application
was developed for automating the company office operations in Milan and in
other company branches.
CERTIFICATION
ITIL Certification, October 2004
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