Thomas Quaidoo

***** ***** ** **,

Renton, WA ***55

Email: abme7c@r.postjobfree.com

Home Ph: 360-***-**** Cell. Ph: 253-***-****

Solid background in programming, SQL/databases, and managing IT resources.

Skills Profile

• Skilled in leading testing teams of diverse backgrounds to test efficiently and

effectively in fast-paced environments to meet the most stringent QA standards.

• Great analytical skills to asses process/tools and make

recommendations/implement changes to improve quality.

• Excellent communication and teambuilding skills

• Great IT teaching experience to assume role of coach/mentor of his direct reports

• Committed to continuous improvement

• Experienced in waterfall, agile/scrum methodologies

Familiar with Bugzilla, JIRA, Silk (Central, Professional,Test), Maven, Sharepoint, Visio, TCM (Test

Case Manager), Remedy, MS Access, MS Office, Tortoise, TOAD,CVS, Hudson, Anthill, SCRUM

Classmates August 2005 – November 2009

Professional

Tester/Lead/QA Manager

Managed team of 6 testers in a very agile environment to test different products with

Experience

different timelines.

• Proactively assisted product managers to produce cleaner requirements to enable

developers develop better products which resulted in less bugs

• Played a key role in reducing a voluminous specification (over 100 pages) to 3

brief artifacts totaling less than 10 pages.

• Eliminated the turnover issue through communication and training that resulted

in increased job satisfaction and a healthy work environment.

• Effectively instituted process changes to adapt to changing demands in order to

maintain the highest quality standards which reduced the weekly production bug

count of more than 20 to less than 1 on the average.

Weyerhaeuser (Volt Services WA) February 2005 – August 2005

Remedy Developer

I was brought in as a Remedy consultant to assist with the development of an online

CRM/training system that was being designed to help keep track of employee training

records. This same system was to provide the required training for employees to stay in

compliance with OSHA standards.

VeriSign, Olympia WA August 2003 – December 2004

Quality Assurance Engineer

As a tester I was responsible for testing software applications to be used at Verisign. I

worked in a team with 5 other testers and we all worked on different project spanning

different timelines. We reported directly to the QA manager. I was responsible for

drafting testing plans, test cases, testing, logging bugs, regressing bugs, as well as

helping to assess QA tools for better quality.

VeriSign, Olympia WA March 2001 – April 2002

Programmer/ Analyst

My duties as a Remedy application analyst included the following responsibilities:

• Meeting with SMEs to ask appropriate questions to gather requirements

• Developing Remedy applications to meet customer needs

• Testing the developed Remedy applications

• Assisting with Remedy upgrades

Routh Crabtree Fennell, Bellevue, WA August 1999 – March 2001

Asst. Developer

I primarily assisted with development of the main custom Access application for

information-tracking. I single handedly developed a custom Access application to process

checks. This reduced processing time from days to minutes with maximum security. I

also provided helpdesk support and assisted the accounting department with macros and

tools to retrieve data more effectively from legacy systems for reporting purposes. I

mainly used MS Access with a SQL backend for applications. My duties also included

training of personnel, and documentation of user manuals.

Cascadia Community College, Bothell, WA November, 2000 – February, 2007

I was responsible for teaching Continuing –Ed students at Cascadia community College

(part-time), Bothell the following courses:

VBA for Excel

Microsoft Access (Beginning, Intermediate, Advanced)

American Loss Prevention, Bellevue, WA February, 1992 – August 1995

Security trainer for all new recruits hired to work at the Microsoft Main campus.

• Trained recruits on approved safety and security protocols at the Microsoft

facility.

US Navy Reserve (Naval Air Station- Whidbey Island) May, 1989 - 2004

I was originally trained as an aviation machinist mate and duties included routine

maintenance, servicing, removal and replacement of the P-3(Orion) and EA-6B aircraft

parts. I started out on the line and eventually got transferred into the AIMD department.

Duties were later extended to include building a database to help the unit manage pilot

qualifications and training more effectively.

University of Phoenix

Education

Bachelor of Arts Business Management In progress

Bachelor of Science Information Technology Feb 2001 – Feb 2004

Bellevue Community College

Associate of Arts Programming Feb 1999 – Feb 2000

Available on request

References

Contact this candidate