Engineer Quality

Fe'licia (Lisa) M. McAlpin

*** ****** **** **.

Meridianville, Alabama 35759

Home: (256) - 828-1201

Cell: (601) - 201-7229

E-mail: *******@*********.***

SUMMARY OF PROFESSIONAL QUALIFICATIONS:

Held Certifications in the following areas:

< Independent Auditor (1999)

< Six Sigma Green Belt

Excellent in the following areas:

< Knowledge of Plant start-up activities

< Knowledge of Statistical Process Controls

Expert in the following areas:

< Advanced Product Quality Planning (APQP)

< Analysis and Development of Quality related metrics data

< Lean Manufacturing, Six Sigma, 5-Why, and 8D problem solving

methodologies

< Performance of Independent Quality audits

< Production Part Approval Process (PPAP)

< QS9000, TS16949, ISO 9000 and AS9100 Standards

< Supplier Development

Outstanding in the following area:

< Supervisory, Decision Making and Team Building Skills

Proficient in the following areas:

< Microsoft Office Professional software

< MIL-HDBK-217F and NPRD (Non-Electrical Parts Reliability Data)

Handbook for the Defense and Space Industry

< Reading and speaking Spanish (learned Spanish from the Technical

Institute of Mexico)

WORK EXPERIENCE:

Bastion Technologies, Inc. Marshall Space Flight Center, Alabama

Quality Engineer, October 16, 2006 - Present

. Authored the Safety, Reliability and Quality Assurance Plan for the

Constellation Program Ares I Integrated Vehicle Ground Vibration Test

which includes the hardware acceptance processes/procedures, material

review process, and problem reporting process

. Participated on an Acceptance Data Package Software Tiger Team to

ensure proper software requirements were documented as applicable in

the Acceptance Data Package Requirements document so that the correct

software requirements were included in contracts

. Serve as Marshall Space Flight Center Point of Contact for the

Constellation Program Acceptance Data Package Requirements Document

which delineates the documentation necessary for hardware and software

acceptance

. Marshall Space Flight Center (MSFC) Launch Systems Integration (LSI)

liaison to Johnson Space Center Level II for the Constellation Program

Acceptance Data Package (ADP) Requirements

. Participate in technical interchange meetings with Design/Development,

Manufacturing, Safety & Mission Assurance, Risk Management and other

organizations in the fulfillment of Project objectives for the

Integrated Vehicle Ground Vibration Test

. Analyze Constellation Program requirements documentation for

conformance to Safety, Reliability, Maintainability and Quality

Assurance systems

. Serve as a member of the Integrated Vehicle Ground Vibration Test

Material Review Board (MRB) and Failure Investigation Team

. Participate in and provided comments to Systems Design Reviews (SRDs),

Preliminary Design Reviews (PDRs), Systems Requirements Reviews (SRRs)

and Technical Interchange Meetings (TIMs)

. Participate in hardware risk assessments in order to improve the

quality of the hardware, and avoid potential anomalies

. Review and provide comments to Ares I Project documentation Change

Requests (CRs) for compliance with Constellation Program requirements

. Assist with the development of the Constellation Engineering Change

Package database which is used to electronically evaluate and

provide concerns with the content of CRs

. Serve as a member of the Review Item Discrepancy Board for the

Integrated Vehicle Ground Vibration Test Design Reviews

Delphi Automotive Systems Brookhaven, Mississippi

Sr. Quality/Industrial Engineer, August 16, 1998-October 8, 2006

. Certified as an Independent Auditor in 1999

. Led closed-loop problem solving activities associated with customer

complaints both as a Tier 1 and a Tier 2 supplier in the Injection

Molding and Final Assembly areas

. Utilized 5-Why and 8-D analysis for in-plant non-conformances in

order to eliminate any production risk to customers such as Ford Motor

Company and General Motors

. Issued complaints and cost recovery documentation to Tier 1 suppliers,

and successfully led them in closed-loop problem solving and root

cause analysis activities

. Managed Quality Technicians and coordinated their daily job

activities

. Developed in-house quality auditing procedures for the Injection

Molding Quality Technicians to conduct daily, weekly and monthly

audits for finished goods

. Developed in-house training auditing procedures for the Injection

Molding Operators

. Developed Quality related training activities and certification

requirements in the Injection Molding areas in accordance with TS16949

requirements

. Managed engineering changes for both Ford Motor Company and General

Motors including associated cost analysis, as well as coordinated all

activities within manufacturing to ensure a successful launch of those

changes from design inception, to risk management, to the Production

Part Approval Process (PPAP) and ultimately the production of the

finished goods

. Developed Design of Experiment (DOE) projects in the Injection Molding

areas

. Developed a process for conducting Statistical Process Control studies

for the injection molding areas

. Led the coordination of gage development, gage changes/redesigns, and

gage calibration to reduce scrap and cost while improving First Time

Quality (FTQ)

. Developed and monitored improvement initiatives to increase Quality

performance through First Time Quality parts per million reductions

which reduced process variations

. Developed a Six Sigma Green Belt Project which reduced scrap and its

associated reduction in cost by $80,000.00

. Recognized through plant-wide communications for outstanding problem

solving activities which led to the protection of Delphi customers

. Coordinated with Union officials in maintaining cooperative

Union/Management relations

. Developed and maintained Process Failure Modes and Effects Analysis

(PFMEA), Process Flow Diagrams (PFD), and Control Plans (CP)

documentation for both prelaunch and production activities

. Served as a Quality Liaison to Ford Motor Company in Oakville, Canada,

as well as General Motors Assembly Plants in the US, Canada and Mexico

. Developed operator work methods and associated visual aids

Delphi Automotive Systems Juarez, Mexico

Manufacturing Engineer, June 1, 1996- August 1, 2008

. Transferred the 1997 U-Van program business from Gadsden, Alabama to

Juarez, Mexico and completed the full production on 7 different wiring

harnesses

. Converted work methods from English to Spanish on the 1997 U-Van

program and successfully launched this program without any Engineering

or Manufacturing disruptions or Customer complaints

. Coordinated Engineering Changes and associated work methods for both

the 1997 U-Van program and the GMT800 Truck platform

. Trained the Mexican production workers in Spanish on the work methods

and activities for the production of several different wiring

harnesses, while maintaining diversity and an understanding of the

Mexican culture to complete the task

. Designed assembly lines and stationary boards and their associated

tooling, which included production line verification and validation

activities prior to the start of manufacturing as well as production

line work balancing

. Developed electrical circuit test sequences and wire length letters

for the wiring harnesses of both the 1997 U-Van program and the GMT800

truck platform in Spanish

Delphi Automotive Systems Gadsden, Alabama

Manufacturing Engineer, June 1, 1995- June 1, 1996

. Served as a member of Plant Start-Up Team

. Designed assembly lines, stationary boards and their associated

production tooling for the 1997 U-Van program

. Developed electrical circuit test sequences and wire length letters

for the wiring harnesses of the 1997 U-Van program

. Developed Process Failure Modes and Effects Analysis (PFMEA), Control

Plans (CP), and Process Flow Diagrams (PFD) for the 1997 U-Van program

Boeing Defense and Space Group Huntsville, Alabama

Reliability Engineer, September 1, 1991 - June 1, 1995

. Lead Reliability Engineer for Ground Support Equipment (GSE) for the

International Space Station Program

. Developed and maintained the Process Failure Modes and Effects

Analysis (PFMEA), and Critical Items List (CIL) for all Ground Support

Equipment and the Water Recovery Management (WRM) Subsystem (a part

of the Environmental Control Life Support System (ECLSS))

. Performed duty cycle analysis and failure rate analysis using the Non-

Electrical Parts Reliability Data (NPRD) documentation for mechanical

components and MIL-HDBK-217F for electrical components

. Modeled and documented the retention rationale for designs which

required non-standard components on Ground Support Equipment and the

Water Recovery Management Subsystem that could not be eliminated

through redesign

. Performed Mean Time Between Failure (MTBF) and Life Cycle Analysis for

all Ground Support Equipment and the Water Recovery Management

Subsystem

. Presented state-of-the-design reviews to NASA and all other

International Space Station partners during the Critical Design Review

(CDR)

. Served as the Computer Aided Design (CADD) liaison for the

Reliability/Maintainability and Human Factors Organization

. Awarded several performance awards (both individual and team).

EDUCATION:

Bachelor of Science Degree

Electrical Engineering Technology

Alabama A&M University

Normal, Alabama

Further Studies toward Master of Science Degree

Physics/Optics

Alabama A&M University

Normal, Alabama

AWARDS/RECOGNITIONS:

Marshall Space Flight Center Group Achievement Award (June, 2007;

September, 2008; March, 2008, September, 2009, January 2010, July 2010)

Marshall Space Flight Center Outstanding Performance Award (June, 2008)

Integrated Vehicle Ground Vibration Test APPEL 4D Assessment (97% Approval,

2008; 96% Approval 2007)

Goes Above and Beyond Performance Award Recipient (September, 2009)

PROFESSIONAL REFERENCES:

Available upon request

Contact this candidate