Mike Dietrich
**********@*****.***
**** *. ********** ****, ***. 138 Appleton, Wisconsin 54915
Merchandising and Operations Executive
Executive leader with over fifteen years experience managing merchandising,
marketing, operations, and product development teams. Business manager
with exceptional strategic planning skills and a proven track record of
execution. Highly adept at identifying and exploiting opportunities that
lead to the creation of operational leverage. Personable and inspirational
leader who encourages the development of 'change' organizations and who
successfully creates organizations that attract highly talented employees.
Motivated by transformational environments and business turnaround
opportunities.
Selected Accomplishments
Career Summary
Corporate Vice President, Operations and Merchandising, School Specialty,
Inc., June, 2007 to June, 2010
.Leader of the operations and merchandising organizations responsible for
School Specialties largest division. The operations organization included
pricing, global sourcing, bid and customer quote management, and field
installation service operations. The Merchandising group consisted of 59
merchants managing more than 3,700 suppliers and over 200,000 items. P/L
responsible manager for greater than $5M SG&A spend and 150 full-time
employees. Executive member of the Business Technology Governance
Committee and Corporate Operating Committee.
.Instrumental in the successful turnaround and consolidation of five
business units over the past two years and the development of the
comprehensive business strategy for the combined organization.
Consolidation reduced SG&A by over $30M and created a centralized
merchandising, pricing, quoting, bid, field operations and marketing
organizations. To position the company for growth in the post-recession
economy, successfully attracted and hired key talent to the organization,
completed transformational organizational changes to align to new market
conditions, and led the identification and procurement of new technology
assets to expand market coverage.
.Reduced cost of goods by greater than 200 basis points in each of the past
three years and expanded GMROII by over 900 basis points in the past 12
months. Reduced working inventory $20M in each year through while
streamlining operations that reduced back-orders by more than 50%.
Implemented an effective method for tracking and systemically eliminating
non-working inventory.
.Successfully led the development of a private brand line of classroom
furniture, cafeteria and activity tables and the aggregation of over 50
globally sources suppliers to a central private brand source and expanded
U.S based contract manufacturing capabilities in support of proprietary
product development. Led the assortment expansion of key education specific
categories while eliminating over 500 suppliers through standard processes
targeting customer needs in strategic vertical channels.
McLaughlin Consulting Group, Executive Director, 2004 to 2007
Primary focus of as a business strategy consultant. Clientele included
investment groups, major telecommunication companies and telecommunication
equipment manufacturers.
.Developed an objective Supplier Profitability Score Card system (SPSC)
that identifies all key cost and revenue drivers specific to client's
business model and measures suppliers against benchmark scores and against
key class or sub-class level competitors. Score based system eliminates
the subjective and often incorrect measurements of specific cost or revenue
drivers through the application of a total cost and revenue effectiveness
score card system. Model tested and validated at School Specialty and is
currently in use by that company to determine new suppliers, supplier
rationalization and as the determinate of winners in supplier competitions.
.Authored white papers on Category Management, the use of Supplier
Profitability Score Cards in supplier management, an analysis of the
strategies employed in the office supply retail channels and the
effectiveness of consolidated brand companies versus customer specific
brand offerings.
Office Depot, Inc. 1993 to 2004
Career began in store operations and sales. Promoted and relocated to the
corporate office to prepare for the launch of PCS (current wireless
networks in the US) in 1995. Rewarded with promotions over the next nine
years and presented with progressively larger organizations and greater P/L
responsibilities in merchandising, marketing and business development.
Managed teams responsible for starting new businesses that grew from less
than $20M to over $200M and turning around organizations whose scope was in
excess of $3B in sales and over 40 merchants, marketers and supply chain
associates.
. Vice President, Technology Merchandising and Marketing Group
(October 2002 - January 2004)
. Vice President, Canadian Merchandising and Marketing (November 2001
- October 2002)
. Vice President, Telecommunications and Services Group (June 1999 -
October 2002)
. Senior Director, Business Planning and Market Development (June 1998
- June 1999)
. Senior Manager, Wireless and Mobile Group (October 1995 - June 1998)
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Education
MBA, Ross School of Business, University of Michigan. 2007
BA, with honors, Oakland University. 1988
Executive Education. Marketing Innovative Technologies. Harvard
Business School, 2001
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