Sap Project

EXPERIENCE:

**/** - ******* ********* *********

Houston, Texas

Business Systems Analyst

I work with a team of database administrators, in-house developers,

and external Quorum software developers to ensure that all

applications (Client/Server, Web Based, and Multi-Tier)

within our environment perform highly and as expected with

minimal downtime. I have been involved in various projects

including upgrading the current Enterprise Gas System

(Quantium), connecting it to various peripheral systems

(SAP BW, SAP BOBJ, SAP FICO, JDE, Ovision, IBPM/Optika,

DataGateway etc), doing performance testing using load

runner and coordinating migrations and ensuring the overall

system performs at an optimal level.

. Responsible for day to day operation of an Enterprise

Gas Pipeline Management Software (Quantium).

. Responsible for streamlining business and IT processes

related to managing the pipeline.

. Responsible for gathering user requirements, system

requirements, developing test / migrations plans,

creating training documents and coordinating business

resources.

. Responsible for using MS Visio, Excel and Project to

create environment plans, drawings, business processes

and project plans to present to upper level management.

. Responsible for creating, monitoring and fixing batch

jobs within enterprise applications (Quantium and SAP

BW).

. Liaison between functional user groups, IT department

and external supporting consultants.

. Configuring and assigning security groups within

application.

. Responsible for performing periodic audits on pipeline

applications and other connecting systems to ensure

compliance with established internal & external controls

in order to meet SOX and FERC standards.

. Responsible for coordinating / providing SOX

documentation to internal auditors (LOEWS, NY) and

external auditors (D&T and Accenture) bi-annually for

compliance.

. Setting up and monitoring of job schedules.

. Responsible for scheduling migrations to ST, UAT, QA and

Prod environments using ClearQuest, QuantiumMigration,

SAP BOBJ XI 3.1 and other 3rd party applications.

. Creating data mappings between interfaces of enterprise

applications and peripheral systems (SQL, XML, Excel and

Unicode text).

. Responsible for coordinating security patches to PROD,

QA, UAT, ST and Citrix Servers.

. Managing and troubleshooting issues with published

applications on Citrix servers.

. Creating test scenarios and performing stress test of

system with use of HP Load Runner.

. Reviewing Business Requirements Documents to document

Business Rules and Test Plan.

. Involved in writing the Test Procedure document for

several applications.

. Creating functionality test cases after establishing

critical values and workflows.

. Creating Test Plans, Test Cases, Test Scripts and Test

Data for some of the modules of the application under

test (UAT).

. Responsible for creating, updating and implementing DR

plan to failover application real-time in the event of

an emergency.

. Creating, reviewing and implementing test plans.

. Creating ad-hoc queries with SAP Business Objects or

writing SQL to queries against the data warehouse.

01/05 - 01/06 Amegy Bank

Houston, Texas

IT Systems Analyst

. Part of migration project team converting IT systems in

Klein Bank over to Southwest Bank.

. Part of Active Directory project team converting from

Southwest Bank to Amegy Bank.

. Performed level III support after go-live date on both

mergers.

. Using NetIQ to setup and manage printer servers and

printers.

. Responsible for deploying and troubleshooting

preconfigured packaged applications using Radia Software

manager.

. Responsible for setting up and providing support for

bank's VPN users.

. Responsible for creating technical documentation and

training for new support staff.

. Responsible for managing security access to PeopleSoft

and SAP 4.6 Portal.

. Responsible for performing security audits of user

accounts in active directory to ensure compliance with

SOX.

07/02 - 10/04 JPMORGANCHASE / IBM (Opcenter)

Houston, Texas

Remote Access Analyst

. Part of the project to move the Remote Access team from

New York to Houston Texas.

. First, second and third level support for Web based

Citrix remote access solutions (Myanytimeanywhere).

. Setup VPN connections (Site to Site / Client Initiated)

for remote clients.

. Initial point of escalation to Network Operations Team.

. Created and managed ICA Citrix farms on Citrix Terminal

Server.

. Setting up, troubleshooting and resolving issues with

Lotus Notes & other applications within Citrix ICA

connections.

. Migrating and testing new AD accounts for access via

citrix.

. Making suggestions and creating solutions for

streamlining remote access applications and implementing

bank wide.

08/00 - 05/02 ONLH Incorporated

Houston, Texas

Network Analyst

. Planned and implemented LAN/WAN networks within company.

. Designed and implemented scalable networks with the use

of VLSM.

. Installed and configured Cisco Routers 2500 & 3000

series

. Setup Cisco Pix firewall for Internet auditing and

filtering.

. Configured Routers for Remote Access support and set up

VPN with use of DSL

. Installed and configured wireless access points.

. Managed remote sites with Frame-Relay and dialup access.

. Responsible for all network connectivity.

06/99 - 12/99 COMPAQ (Corestaff)

Houston, Texas

Computer Technician

. Built, tested and packaged commercial laptops and

workstations.

. Debugged process for hardware trouble shooting.

. Monitored testing process for different operating

systems.

. Logged Customer's cases and dispatch parts.

. Managed and ordered resources with use of SAP R/3 MM.

SKILLS SUMMARY: OPERATING

SYSTEMS: Windows ME/NT/2000/XP/2003 Server/Vista/W7,

NetWare 3x/4x/5x, Ubuntu, RedHat, openSUSE, Fedora, CentOS,

Lotus Notes 4.5/4.6/Domino/R5/v6, Cisco IOS v11.x/12.x

HARDWARE: IBM compatible PCs, Sun Workstations, AS 400, HP

9000, Midframe, Mainframe, Servers, Workstations, HP Laser

Printers, HP Printers, Cisco switches and routers, Cisco

Pix firewalls (515,525), Sniffers, HP Plotters, HP Tape

backup units

SOFTWARE &

LANGUAGES: MS Office Suite, SharePoint, Ace Server, Net

Objects, Cisco Works, HP Openview (NNM), MOM, SMS, Solar

Winds, Quantium, SQL Server Express, VB.Net, VB Script,

Remedy, VNC, HP Quality Center, Mercury, QTP, HP Load

Runner, SAP NetWeaver, SAP Business Objects, SAP BW, SAP

I/S Oil, Citrix Metaframe (XenApp), Opnet,

EDUCATION: University of Houston, Downtown Houston,

Texas

B.A - Computer Information Systems

C.C.N.A (Cisco Certified Network Associate)

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