Insurance Medical Assistant

Heather Reed

**** **** ****** ****, ********, AL 36024 334-***-**** *******@*****.***

Experience Patient Registration Specialist

****-******* ****** **********, ********, AL

Answer patient’s questions regarding balances/insurance claims

Schedule follow up appointments for patients

Collect up-to-date insurance and demographics from patients

Assist supervisor while she was out of the office

Order supplies for the facility

Insurance Clerk

2006-07 Montgomery Family Medicine, Montgomery, AL

Verify patient information was correct and insurance was active

Answer all new patient phone calls and obtained patient information

Back up the operator and helped the insurance department

Pull insurance coverage information for each patient

Make new patient packet to mail out to new patients

Medical Records/Tech

2005-06 Southern Orthopaedic Surgeons, Montgomery, AL

Maintain and filed medical records and dictations in charts

Prepare charts and x-rays for clinics and surgery cases

Prepare outgoing materials for pickup or delivery

Work with other coworkers to get records ready for Records

Retention

Communicate with other companies to get copies of MRI, CT, etc.

Medical Assistant

2003-05 Montgomery Neck and Back Pain Center, Montgomery, AL

Perform physical therapy on patients

Develop x-rays for the physician

Prepare daily physician’s notes to go in charts

Prepare paperwork to send patients to collections

Schedule follow up appointments for patients

Education Auburn University Montgomery, Montgomery, AL

2010 B.S.B.A., Human Resource Management

Alabama Primary Healthcare Association

2010 Internship, Human Resource/Recruitment Specialist

Robert E Lee High School, Montgomery, AL

2002 Advanced Diploma

Summary of Skills Centricity, Medical Manager, Medisys, M3Plus,WinMed, Clear Wave,

Med Fusion, Microsoft Works, Microsoft Office, Drake, Ascente,

Traverse, Fax machine, Multiple phone lines, Copy machine, Scanner,

Calculator, HIPPA

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