Customer Service Human Resources
Resume:
MICHELLE A. FAGIN, GBA
Gretna, NE 68028
OBJECTIVE Seeking a position within a professional organization that
offers room for advancement and an opportunity to enhance my
experience, knowledge and customer service skills.
EXPERIENCE HR Generalist - Benefits
Professional Veterinary Products, Ltd., Omaha, Nebraska
November 2007 to Present
. Handle all aspects of employee benefit plans for mid-size company
including two 401(k) plans, health and welfare plans and executive
benefits
. Communicate, educate and enroll all employees in various benefit plans
. Facilitate quarterly meetings and annual open enrollment for all
locations
. Actively participate in annual renewal meetings and decisions
. Prepare materials and conduct presentations to new employees as well
as ongoing for existing employees for all benefit plans
. Monthly accounting and reconciling of invoices for benefit carriers
. Monitor, report and evaluate Self-Funded data for medical and dental
plans
. Assist wellness coordinator with administering award winning wellness
program
. HIPAA Privacy Officer
Human Resources Manager
ProCare3, Omaha, Nebraska
December 2004 to November 2007
. Promoted to Human Resources Manager October 2005
. Handled all aspects of payroll for 100+ employees
. Communicated and enrolled all aspects of benefits administration
. Communicated and presented information at All Employee Meetings
. Converted all benefit enrollment from paper to online administration
. New employee orientations including HIPAA and corporate compliance
training
. Member of Safety Committee and Corporate Compliance Committee
Benefits Coordinator
Titan Medical Group, Gretna, Nebraska
May 2003 to December 2004
. Handled, enrollment, changes and cancellations of employee
benefits
. Coordinated drug testing and background checks for new
employees
. Ensured employees provided proper paperwork prior to hire
including Forms I-9, W-4 and other government regulated
documents
. Checked references, recruited nurses and assisted to ensure
JCAHO compliance
EDUCATION Bellevue University, Bellevue, Nebraska
Master of Science degree in Health Care Administration
Graduated January 2005
University of Nebraska at Omaha, Omaha, Nebraska
Bachelor of Science degree in Business Administration
Graduated December 2002
PROFESSIONAL DESIGNATION
Attained Group Benefit Associate (GBA) designation February 2009
as accredited by the International Foundation of Employee
Benefits CEBS program.
SPECIAL SKILLS Proficient in Microsoft Word, Excel, Access, PowerPoint
and Outlook.
Experience with HRIS software and various Accounting software.
Contact this candidate