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Customer Service Plant Manager

Location:
Opelika, AL, 36804
Posted:
July 13, 2010

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Resume:

Deresa Johnson

**** *** ** ***, *******, AL *****

334-***-**** ( abmdjw@r.postjobfree.com

PROFESSIONAL EXPERIENCE

KIA Motors Manufacturing Georgia, West Point, GA 2007-

Present

Purchasing Specialist, General Affairs

. Responsible for purchasing and negotiating pricing of materials,

equipment, office supplies, goods and services from vendors;

which includes consumables and assets.

. Assists in the coordination of bid acceptance and opening process

by contacting vendors to invite quotations and bids;

. Assists in the preparation of contractual documents and

evaluating vendors.

. Experience in SAP; which includes creating purchase requisitions,

purchase orders and receiving items in SAP.

. Obtain, verify, and provide information related to purchases and

related matters to KMMG personnel, vendors and contractors.

. Review requisitions for completeness and accuracy to obtain

information related to price, product quality and delivery time

lines.

Briggs & Stratton, Auburn, AL 1997 -

2007

Executive Assistant II

. Provided high-level administrative support to Vice President and

Plant Manager of leading lawn and garden equipment manufacturer

with over $250 million in annual revenues.

. Performed a variety of key investor-relations with several OEM's

(Original Equipment Manufacturers).

. Developed spreadsheets and presentations to improve and inform

managers of risk-assessment initiatives.

. Prepared weekly and monthly meeting agendas.

. Managed invoicing and billing processes. Schedule executive-level

meetings and travel.

. Compiled data for monthly reports that are prepared for executive

management.

. Reduced company travel expenses by identifying cost-effective

travel and negotiating contracts with key travel-services

providers.

. Coordinated and hosted successful client and management seminars,

creating invitations and promotional materials, booking venues,

hotel arrangements, and scheduling transportation.

. Order office supplies bi-weekly for the Briggs and Stratton

Auburn plant, which includes but is not limited to; writing

utensils, file cabinets, electronic devices, etc.

. Negotiated Briggs and Stratton's Company picnics for 5 years,

saving on average $2.00 - $5.00 per employee.

. Negotiated Briggs and Stratton's Christmas party for 2 years at

"The Hotel at Auburn University Dixon and Conference Center."

. Negotiated company give-a-ways; t-shirts, lunch totes, beach

towels, etc.

. Negotiated different hotels in the Auburn and Opelika area,

saving at the most $30.00 a night.

. Experience in SAP; which included creating purchase requisitions

and receiving items in SAP.

Payroll Coordinator

. Effectively and accurately completed payroll for over 900 employees.

. Responsible for handling direct deposit forms, changing tax status, and

occasionally assisting switchboard attendant.

. Used E-Term and People Soft software systems to complete tasks.

. Experience in Mitel Superconsole 1000 Phone System.

Setup

. Effectively supervised 12 employees on an assembly line.

. Responsible for handling all supplies and parts making sure they were

available at the time of an engine build.

. Coordinated and scheduled rotations for the employees throughout

the zone.

. Reduced injuries that impact the company's worker's compensation

claims.

Regions Bank, Auburn, AL 1994

-1997

Head Teller

. Supervised six employees. Accurately ensuring monies were ordered and

safe balanced weekly.

. Balanced and audited teller drawers, scheduled lunches and drive through

rotation.

. Maintained a professional and friendly approach with all

customers.

. Making sure that all transactions were done correctly and

operated a teller window.

Gayfer's / Dillard's, Auburn, AL

1990 - 1994

Customer Service/Part-Time Book Keeper

. Handled customer accounts, scheduling of employees and gift-wrapping.

. Played a key role in handling discrepancies in customer's

accounts.

. Opened new credit accounts, also made payment and increases to

accounts per customer's requests.

. Accurately prepared the weekend bank deposits and provided

personnel support during vacations.

EDUCATION

Bachelor Degree in Business Administration

Faulkner University, Montgomery, AL, 2007

Associate Degree in Business Management and Supervision

Southern Union Community College, Opelika, AL, 2003

SUMMARY OF QUALIFICATIONS

. Experience in negotiating, forecasting, budgeting and asset reporting.

. Provided comprehensive support for the executive-level staff of the

Briggs and Stratton Auburn Plant. This included scheduling meetings,

coordinating travel, salaried and hourly payroll and effectively

managing all essential tasks. Accurately completing reports and

developing detailed presentations to help achieve organizational

objectives.

. Organized several company events and fundraisers, which included

company picnics, dinners, an open house, Christmas parties, and

managerial summits.

. Previously involved and committed in The Lee County Community, which

included The United Way of Lee County, Employer Child Care Alliance,

and The Relay for Life. Was the contact person for the Auburn and

Opelika Chamber for a pervious employer.

. Served on numerous committees and boards at Shady Grove AME Zion

Church, which includes program, youth, finance and the church

secretary.

. Proficient in Microsoft Office System, Microsoft Windows operating

system, and experience in People Soft. Training in Diversity,

Sarbanes-Oxley, and Root Cause Analysis.



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