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Customer Service Sales

Location:
Florence, SC, 29501
Posted:
July 13, 2010

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Resume:

Donna S. Odom

**** **** ******* *****

Florence, SC 29501

843-***-****

abmdgw@r.postjobfree.com

PROFESSIONAL SUMMARY

I am a retired educator and am ready for a career change. I have great organizational skills and

a great deal of experience in dealing with others. I also have worked in sales on the retail level

and have done data entry work. I am a team player and problem solver that will put forth the best

effort to get any type of job done. I am very versatile and can adapt to any type of change.

AREAS OF EXPERTISE

Customer relations

Organization

Sales

Data entry

Understanding of Microsoft Office products (Word, Excel, PowerPoint, Publisher)

Data Collection and analysis

Training

Clerical work

Tax work

PROFESSIONAL EXPERIENCE

Florence District One (1984 to present) – I have worked in numerous elementary and

middle schools in the district (grades 1 through 8). I have done various jobs in the district

besides instruction… data collection and analysis, clerical work, developing relationships

with parents and other community members. I also utilized Microsoft Word, Excel, and

Publisher for many of the tasks that I have had to do for my job.

Gimbel Brothers - Pittsburgh, PA (1981-1984) – I worked in various departments with

the store. I worked on sales, floor moves, inventory, returns, damage reports and

inventory. I also worked with personnel to develop training videos for new employees.

Main Hurdman KMG – Pittsburgh, PA (1981-1982) – During my employment, I was a

proofreader for this CPA firm. I would check the accuracy of proposals from various clients

like the United Steelworkers Union.

Summer Job Experience:

Time Warner Cable – Florence, SC (1997) – Worked in the customer service department

at the Florence Office. Took customer complaints, set up service calls, and did data entry

work with customer account payments.

Belk Department Store – Florence, SC (1985) – Worked on deposits for the store.

Collected money from the registers at the Florence store and dealt with the deposits. Also

worked with the switchboard and gift wrapping departments.

EDUCATION

M.Ed. in Elementary Education - Francis Marion University. Completed Masters May

1989.

Elementary/Early Childhood Education Certification – California University of

Pennsylvania. Completed PA certification May 1984.

BS in Business Management (minor in Economics and Government). – West Virginia

Wesleyan. Course work in business included courses in accounting, marketing, financial

analysis. Minored in economics and government. Received degree May 1981.

Other Course Work:

Course Work in Educational Administration from the University of SC. I worked on the

degree from Spring 90 to Summer 93. Took various classes on school administration

during this time.



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