Project Manager Quality Assurance
Resume:
FRED M. CRUMP
Oklahoma City, Oklahoma 73122
abmdgu@r.postjobfree.com
SUMMARY
A results-oriented and energetic information technology manager with
extensive experience in project management, programming and
applications development, systems analysis and engineering, disaster
recovery, IT security, database/network administration, help desk
operations, matrix management, and training/development. Delivers
projects on time and under budget consistently, developing strong
relationships and producing quality work. An innovative problem
solver who drives profit growth and implements programs with
successful revenue figures.
TECHNICAL SKILLS
Client Servers, Microsoft Office Suite, Lotus Suite, Visual
Studio.net, Oracle, Mainframes, Assembler, PL/I, PLS, VSAM, MVS, VM,
DOS
EXPERIENCE
Devon Energy Corporation Oklahoma City, Oklahoma
Senior Project Manager 2008-2009
. Provided leadership and mentoring for project managers and business
analysts on company project management methodology (DPMM) through each
of five stages, consisting of identify, select, define, execute, and
evaluate.
. Spearheaded multimillion-dollar IT project to design and install ten
high-tech, audio-visual rooms with high-resolution projectors for
central and western division exploration and production teams for
collaboration/ evaluation of complex three dimensional seismic data to
execute important drilling decisions.
. Established process and schedule to mentor project managers and
business analysts on DPMM.
. Chaired collaboration room pilot project within budget and on schedule.
Chickasaw Nation Industries Oklahoma City, Oklahoma
Senior Project Manager 2006-2007
. Held responsibility for two federal government projects in Illinois,
including department of defense project and department of energy
project.
. Directed 45 IT professionals, providing counsel for database
administration, capability maturity model integration implementation,
PC technical, requirements management, project management, development
programming, network management, quality assurance testing, web
development, and technical writing.
. Orchestrated 26 IT professionals, delivering consultation for database
administration, systems programming, PC technical, requirements
management, project management, development programming, network
management, quality assurance testing, web development, cyber security,
and help desk.
. Oversaw $5,000,000 annual budget and 22% gross profit for department of
defense project and $3,000,000 annual budget for 17% gross profit for
department of energy project.
IBM CORPORATION Oklahoma City, Oklahoma
Senior Project Manager 1997-2005
. Led internal/external IT projects ranging up to $5,000,000 and staffs
totaling 75 experienced IT professionals.
. Planned, built, configured, delivered, and installed desktop
workstations, laptops, as well as portable/network printers to Oklahoma
state agencies, increasing gross profit from 10% to 26% on $2,000,000
project.
. Delivered network management systems upgrade and expanded client/server
infrastructure solution to Oklahoma state agencies, raising gross
profit from 10% to 16% on $3,000,000 project.
. Designed, configured, and installed asynchronous transfer mode network
to Oklahoma state agencies, improving gross profit from 11% to 19% on
$4,300,000.
. Analyzed IT business processes and made recommendations for
improvements to world's largest retailing chain, resulting in
heightened monthly mainframe availability averaging 5%.
. Formed, programmed, tested, and instituted Lotus Notes docketing
application using DB2 for database.
. Coordinated integration analysis of newly developed application
software from three different company teams, ensuring zero major
impacts to end users after introduction.
. Evaluated and resolved 99.5% of 30,000 data issues before initiating
business partner application.
. Served as project office management liaison to four major company help
desks located in Boulder, Manchester, Sao Paulo, and Sydney for problem
determination, problem source identification, and problem resolution
for company business partner issues.
. Negotiated and drafted document of understanding contracts with
Boulder, Manchester, Sao Paulo, and Sydney help desks as well as with
12 company business partners and Boulder delivery center annually.
ADDITIONAL EXPERIENCE
Information Technology Manager, 1986-1996. Coordinated 25 IT
personnel that supported help desk, computer operations, and network
operations for Boulder delivery center. Directed IT data center,
interviewing, staffing, leading 70 professional IT personnel in help
desk support, operations support, and systems support of outsourced
client in Bangkok, Thailand. Implemented detailed IT business
processes to facilitate the orchestration of centers. Ran 12
application development and maintenance programmers, as well as ten
technical support team members in order to achieve monthly service
level agreements and disaster recovery responsibilities for major car
rental company.
EDUCATION
Oklahoma City University, Oklahoma City, Oklahoma
M.B.A., Information Technology, 2003
B.S., Business, 2001
AFFILIATIONS
Project Management Institute, 2005-2010
PADI-SCUBA, 1991-2010
PERSONAL
Married. Enjoys playing golf and SCUBA Diving.
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