Sales Health Insurance

C. Randall Abner, RHU, REBC, HIA

**** ***** ****** **** ****

Plainfield, Indiana 46168-8609

317-***-**** Home

abmdgn@r.postjobfree.com

PROFILE

Seasoned professional with a track record of assuming positions of

increased accountability. Proven leadership skills - able to recruit,

retain, develop, and motivate employees to new levels of productivity.

Natural leader; able to develop strong, positive working relationships with

all levels of management, staff, and constituents.

CORE COMPETENCIES

Strategic Business Planning Financial Analysis Interpersonal

Skills

Staff Development Business Development Communication

Operations Management Team Building P&L

Management

Revenue and Profit Increases Influencing Skills Budget

Planning

PROFESSIONAL HISTORY

ITT TECHNICAL INSTITUTE, Indianapolis, IN (2005-2010)

> Executive Director - Responsible for the day-to-day operations of the

ITT Greenwood campus, including close interaction with students and

faculty. Coordinated staff in the following functional areas:

academic affairs, career services, sales and marketing, IT, finance,

and maintenance. Responsible for school P&L including annual budget

and quarterly forecasts. Monitored student success, attrition, new

starts, re-entries, and numerous other metrics. Provided quality

student services by ensuring proper and timely orientation, and

advising and documenting of student academic issues. Ensured student

and staff satisfaction, by understanding needs, and implementing

appropriate improvement initiatives.

> General Education Chair - Responsible for all general education

faculty and classes at the Indianapolis and Greenwood campuses.

Oversaw training, development, supervision and performance of faculty.

Developed and implemented student retention strategies. Assisted

with faculty scheduling and hiring, and student problem resolution,

including student orientation and advising. (2006)

> Adjunct Faculty - Taught economics on a residential and online basis.

Developed daily lesson plans and instructional aids. Assisted

students in achieving completion of course objectives. Provided

regular, accurate and timely feedback to students relative to their

performance. Advised students on matters related to academics,

behavior, and attendance. (2005 )

BRIGHT & WILLIAMSON INSURANCE, Avon, IN (2004-2005)

> Benefit Specialist - Independent full service multi-line agent

specializing in employee benefits and health insurance related

products.

KEY BENEFIT ADMINISTRATORS, Indianapolis, IN (2003-2004)

> Business Development Consultant - Responsible for the creative design,

development and sale of partially self-funded business, ancillary

products, and third party administered benefits and services (i.e.,

FSA/HSA/HRA administration) to employers throughout the Midwest. Also

worked closely with internal staff and Transamerica Worksite Division

personnel to identify creative uses and market niches for the

TransConnect (Gap) product and other worksite products.

SAGAMORE ADVANTAGE HMO, Carmel, IN (1999-2000)

> Vice-President, Sales and Marketing - Responsible for all sales and

marketing initiatives, directives, and policies involving Sagamore's

HMO, POS, and Medicare Risk (Senior Care) product lines. Involved in

plan design, and the development of all marketing brochures and

collateral sales material. Worked closely with Underwriting, Medical

Management, and Physician Hospital Organizations (PHO's) to insure

that products were offered both competitively and responsibly in the

marketplace. Developed/hired/restructured sales department including

regional sales and service offices in Ft. Wayne and South Bend.

PRUDENTIAL HEALTHCARE, INDIANA, Indianapolis, IN (1994-1999)

> Director, Sales and Marketing - In charge of all group HMO, POS, and

ancillary product (i.e., vision, dental, STD, LTD, Life, etc.) sales

and marketing initiatives in the state of Indiana. Managed a

sales/marketing staff, which included sales executives, account

managers, and support personnel. Personally developed and sold

numerous large accounts. Worked closely with home office to insure

that all sales, service, and financial objectives were attained.

Consistently attained membership growth goals and objectives each year

through a combination of retention, growth of in-force accounts, and

the sales of new groups. Developed and maintained an open and active

line of communication with brokers, consultants, and customers.

HEALTHSOURCE INDIANA, Indianapolis, IN (1992-1994)

> Supervisor, Small Group Sales and Marketing - Responsible for all

aspects of the small group (2-100 EE) market. Monitored and evaluated

market information to ensure that Healthsource was offered as an

alternative carrier. Recommended new benefits and services to enhance

the competitive position of the organization. Maintained current

information on the competitive marketplace throughout the

organizations service area including the appropriate surveillance on

rates, benefits, and market trends. Directed and participated in new

product development, including the exploration of new opportunities

for existing products.

INDIANA FARM BUREAU INSURANCE CO., Indianapolis, IN (1987-1992)

> Senior Corporate Health Specialist - Was responsible for a wide range

of activities in the health insurance area including product research,

design and development, pricing, establishing underwriting procedures,

and developing marketing support materials and directives. Provided

technical sales support to the Farm Bureau agency sales force through

a multitude of methods including prospecting. Sales presentations,

agent training, and conducting agency sales meetings. Contributed

articles to company published periodicals. Also served as a Corporate

Trainer in in-house company run agent training school. Taught all

health related classes (i.e., Medicare Supp., individual and group

health, etc.)

PROFESSIONAL DEVELOPMENT

NATIONAL ASSOCIATION OF HEALTH UNDERWRITERS

Successfully completed the Registered Health Underwriter (RHU) and

Registered Employee Benefit Consultant (REBC) professional designation

programs.

HEALTH INSURANCE ASSOCIATION OF AMERICA

Completed the entire Health Insurance Associate (HIA) designation program

with honors, and also Long-Term Care and Managed Care parts I, II, and III.

EDUCATION

INDIANA WESLEYAN UNIVERSITY

Master of Science in Management

INDIANA UNIVERSITY - PURDUE UNIVERSITY INDIANAPOLIS

Bachelor of Science degree with a triple major in the following areas:

Finance, Quantitative Business Analysis, and Management and Administration

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