Yhan St.A Hendricks
**** ** *** ******* ( Cutler Bay, FL 33189
Cell876-***-**** ( 305-***-**** ( abmdaa@r.postjobfree.com
Systems Logistics &Technology Executive
I.T. / Maritime / Marketing & Management Consultant / Project & Program
Management
With a B.SC in Computing with Management Studies, I bring a wealth of
knowledge from the Maritime, Marketing and Technological sectors. I am
currently seeking a position, in which I can use my experience and
creativity to provide strategic and technological guidance for scalability
and security within any environment. My project management and leadership
experience, enables me to use my system development attributes to
effectively provide an input in the development and advancement of any
organization's goals..
Core competencies include:
Executive Management Consulting Goal Setting & Benchmarking
Marketing Consultant Training (Short & Long Term)
Project & Event Management Strategic Planning
Systems Security Executive Logistics Management
Hands on & High Level Technical Cross-functional Project
Support Management
Disaster Recovery & Business 3rd Party Proposals &
Continuity Planning and Negotiations
Implementation Forward-Thinking Leadership
IT Governance and Change Requirements Gathering
Management Strategy Safety Logistics Training.
Construction and Equipment C-TPAT Certified.
Specialist
Professional Experience
Aug 2001 - Aug 2010 SEABOARD FREIGHT & SHIPPING Ja ltd
Systems Administrator/ Projects Manager.
[pic]
As Systems Administrator of a Shipping Company with complete responsibility
for the entire management and administration of all Seaboard Marines
Information System operations within Jamaica.(Kingston: Agency/Port,
MontegoBay: Agency/Port/Warehouse), I have Developed and spearheaded the
implementation of strategies to generate revenue, lower costs, and build
competitive advantages, via restructuring of operational procedures and
implementation of new systems resulting in increased efficiencies, and
improved customer service deliverables. I have Identified and integrated
new technologies within the Maritime and Warehousing Sectors. Worked
directly with the CEO to provide guidance on all technology & security
initiatives company whilst coordinating a wide array of vendor/partner
negotiations and communication for the company. Reviewed, enhanced &
maintained all aspects of procedural systems. Controlled a sizeable
department budget while implementing detailed financial and strategic
forecasting within the IT department to ensure synchronization with short
and long term corporate goals.
Selected accomplishments:
0. Responsible for strategic counsel and decision making affecting all
short and long term goals across all areas of the company in a
systems/technological role
1. Developed business cases, usage cases, cost/benefit studies, business
requirements specifications and executive briefings for executive
management.
2. Researched Local Market and supervised all related local procurement
activities.
3. Monitored all overseas and local procurement including scheduling.
4. Contracted and coordinated with multiple vendors/providers such as
MICROSOFT, DELL, CISCO AT&T, JPS, LIME, DIGICEL respectively, on large
scale enhancement projects for multiple locations.
5. Implemented inventory tracking program which resulted in a more
proficient management of inventory order levels
6. Implemented detailed financial and strategic forecasting within the IT &
Operations departments to ensure synchronization with short and long term
corporate goals.
7. Provided "hands on" guidance to department of developers &
infrastructure technicians..
8. Directly managed infrastructure & desktop support team.
9. Developed and coordinated the company's transition to a paperless format
of document submission to Customs.
10. Provided project management across multiple departments and functional
areas.
11. Coordinated all operational security policies, procedures and
enforcement across all departments and organization locations.
12. Established official policies and procedures to reduce error rates and
maximize efficiency.
13. Served as project manager for all aspects related to remodeling of
company Main Agency.
14. Developed corporate Disaster Recovery (DR) & Business Continuity (BC)
plans for use during emergencies such as natural disasters, etc.
15. Reviewed, enhanced & maintained all aspects of organization Licensing
and Security in order to achieve full compliance.
16. Designed and implemented clientless SSL VPN solution which allows
secure connections from trusted & entrusted machines with easy-to-use
interface.
17. Designed and implemented multi-tiered physical security system to
protect all company assets.
18. Designed and implemented Help Desk system to meet the growing needs of
the company.
19. Implemented standalone VOIP system for various remote sites with full
connectivity with corporate headquarters.
20. Standardized and secured network infrastructure across multiple remote
locations
21. Implemented "in-house" exchange server solution for corporate email as
well as anti-spam solution (Postini) to integrate into exchange.
Accomplished Projects[pic]
. Appointed project Manager to design and implement a complete
reconfiguration of all Seaboard Jamaica's terminal Operations at the
Port (Kingston Wharfs Ltd.) including Deployment of a Wireless Network
and the subsequent systems created.
. Configured Port Stowage and Traffic flow in a bid to enhance Logistics
and supply chain movement
. Project Manager responsible for the expansion and subsequent
reconfiguration/Upgrade of the entire Seaboard Jamaica's Kingston Agency
office, which included complete remake of office, rewiring of electrical
and data connections and procurement of furniture and fixtures.
. Appointed as Project Manager to coordinate and develop the Creation of
Seaboard Jamaica's' Montego Bay Bonded Warehouse, (As it related to
design and implementation of the Operational flow, Software Systems,
Network infrastructure and Logistics.) Developed system designs,
specifications, cost estimates, prepared written reports, technical
specifications, and material specifications for the project.
. Assisted in the implementation of the EDI transmission of manifest and
Vessel Voyage information to Jamaica Customs, the Port and all other
third party agencies to assist in their transition to a paperless
environment and its subsequent legislation.
. Researched and implemented BAPLIE file system transfer and Vessel
Planning initiative to aid in the Operations planning procedure
. Implemented Disaster Preparedness and Emergency Management Procedures,
programs and culture plan.
. Assisted in Marketing Development Plan including design and launch of
Website/Presence and assisted in the conception and Hosting for all
Organization Marketing events.
May 1998 - Aug 2001 Sherwood Data Corporation
Operations Flow Manager
[pic] Standardized policy and procedures for I.T. department consisting of
desktop technicians, software developers, infrastructure engineers and help
desk analysts. Identified and documented all non-standard roaming
applications and created manuals for installation and troubleshooting.
Mentored and trained lower level network specialists. Led multiple cross-
functional project teams and consistently met predefined goals while
staying within estimated time and budget. Identified, researched and
incorporated new technologies to enhance department and overall
organizations positioning.
Selected accomplishments:
Complete responsibility for the administration and management for all
Sherwood Data network and system
Procurement of software and hardware platforms on which the company was
based.
Generation of reports on employee productivity levels which lead to
assessment benchmarks .
Monitor all overseas and local procurement including scheduling.
Managed Inventory Control, and assumed accountability and reconciliation of
all stock.
Implemented detailed financial and strategic forecasting within the
departments to ensure synchronization with short
and long term company goals.
Developed business performance targets and strategies for generation of new
contracts from international clients
April 1996 - May 1998 Computer Creations Ltd
Branch Manager/Marketing Manager
[pic]Served as Branch Manager while also Acting in the role of Head of
Marketing. Implemented methodologies which enabled the organizations
restructuring, and provided the growth plan for the companies operational
outlook. Analyzed and provided solutions, syllabuses and scheduled
training Regimes for mixed environment for client courses. Created secure
networking environment for direct internal and remote use.
Selected accomplishment:
29. Complete responsibility for the entire administration and management of
Computer Creations Limited operations within May Pen Branch.
30. Daily management activities inclusive of reconciliation of accounts
31. Monitor existing operations and report on performance to targets
32. Generation of reports on employee productivity levels which lead to
assessment benchmarks.
33. Conceptualized, coordinated and implemented a comprehensive group
marketing plan which resulted in 60 percent growth in new clientele for
Computer Creations Group.
34. Developed training regimes for in-house staff/clientele to ensure
competent service delivery standards
35. Responsible for the Procurement of software and hardware platforms on
which the company was based.
April 1998- present A.T.I Negril (Appleton Temptation Isle)
Executive Director
[pic]
Founding member of one of the largest entertainment festivals within the
Caribbean (ATI Negril), Founded and launched Wild Sides Negril (12 years )
http://www.jamaica-gleaner.com/gleaner/20060521/social/social3.html
Selected accomplishment:
36. Conceptualized and aided in the collaboration of multiple entities with
a singular goal of hosting a premier annual event
37. Brokered contracts with Multinational companies for sponsorship and
partnering in same.
38. Established Policy and Procedures and Global Marketing plan resulting
in the influx of 20,000 patrons annually.
39. Created company objectives and streamlined operations
40. Developed business plans and presentations to attract new partners for
the Weekend
41. Identify new international business opportunities and markets to
strategically launch the event.
42. Managed and worked in tandem with International and Governmental
Agencies (Jamaica Tourist Board, Negril Chamber of Commerce and the
Jamaica Constabulary force) to streamline logistics for over 13,000
patrons.
April 2002- 2009 ALASKA COMPANY LTD (construction/equipment
rental)
Founding Member & Director
[pic]
Founding member of Civil Construction firm specializing in equipment Rental
and Road Repair and Excavation services
Selected accomplishment:
43. Contracted to JAM-ALCOA for two years and also worked in Tandem with
the National Works Agency(NWA).
44. Owned Rented and Operated a range of Equipment including Forklifts
Bobcats, Backhoes and Compressors
Skills
Software: MS Server. IBM Client Access. Reflection. Windows & Office Suite
. MS Project (Professional) . MS Visio . Active Directory . MS Exchange .
IIS . Symantec Security Suite . ACT Sales Force . JD EDWARDS (Accounting
suite) Microsoft Systems Management Server (SMS) . Security Configuration
Manager (SCM) . Microsoft Management Console (MMC) . MS Sharepoint .
IE.MOZILLA. POSTINI.
Hardware: Server/Network closet configuration . Enterprise imaging
deployments . Intel based workstations/servers . AS400 Server . CISCO WAAP
Server. PBX . VoIP Telephony
O/S: Windows NT/2000/XP . Windows Server NT/2000/2003/Exchange/ISA . UNIX
Certifications/Training: CTPAT . CCNA . PMP (goal for Q4 2010) . Project
Management training . SDLC Methodology .
Other: Executive management experience . Network Wiring . DHCP . LAN . WAN
. SAN . TCP/IP . IPX/SPX . Telnet . FTP . SSH . Practices . Exceptional
research skills . Exceptional verbal and written communication skills
Heavy Equipment Operation: Forklift . Backhoe . Compressors . Bobcat .
Light & Heavy Trucks
Languages: English (native) . . Spanish (basic) .
Education
University of Technology Wings Jamaica Ltd. Munro
College
BSC in Computing with Management Studies Private Pilots License
8 CXC/GCE passes
(Upper Second class honors)