Customer Service Management

CHERIE A. GRAY, SPSM

**** ****** **** **. **********, PA 16314

Phone: 814-***-**** Email: ********@**********.***

Employment Objective

Purchasing professional with extensive experience in negotiating prices

and terms, improving inventory control and purchasing systems,

overseeing quality control, shipping and receiving, purchasing and

inspection of electronic components and equipment. Noted for staff

leadership, improving accuracy, efficiency, and cost reduction.

SELECTED ACCOMPLISHMENTS

. Certified SPSM (Senior Professional in Supply Management).

. Developed and implemented cost saving purchasing procedures. The cost

avoidance of the items being double or triple purchased ranged from $300

- $1000.

. Management of over $160 million of inventory.

. Developed QS9000 procedures resulting in company certification being

achieved.

. Coordinated interplant shipments of material eliminating over stock of

certain materials and helped in reducing the overhead of inventory by

25%.

. Anticipated corporate material requirements, negotiating 10% to 15%

decrease in material and shipping costs.

. Supervisory experience.

PROFESSIONAL EXPERIENCE

Sub Contract/Buyer 2008

NuTec Automated Technologies, Meadville, PA

. Procurement of vendors

. Vendor audits

. Negotiate contracts

. Analyze purchasing spending

. Implemental in developing a purchasing department

. Developing inventory procedures

Buyer 2005 - 2007

Badger Ind., Zelienople, PA

. Purchase steel, MRO and office products

. Attend weekly management meetings

. Negotiated yearly contracts

. Work closely with all department managers

CHERIE A. GRAY, SPSM

2434 County Line Rd. Cochranton, PA 16314

Phone: 814-***-**** Email: ********@**********.***

Acct. Specialist/Customer Service

2000 - 2004

Werner Co., Greenville, PA

. Costing of retail contract accounts

. Coordinated inventory/delivery of product

. Developed departmental procedures for main accounts

. Resolved customer complaints

Production/Remelt Administrator 1999 -

2000

. Maintained 24-hour operation of remelt facility and extrusion presses

. MRP - MOP planning

. Purchased over $47 million of aluminum

Metal Administrator/Purchasing Administrator 1999-

1983

. Management of raw aluminum inventory

. Scheduled multi-plant usage

. Negotiated contracts for material and shipping

ADDITIONAL PROFESSIONAL EXPERIENCE

Purchasing Specialist

Chicago Bridge and Iron, Greenville, PA

SOFTWARE SKILLS

Microsoft Suites, Office XP, Microsoft Word, Legacy, AS400, One World - J.

D. Edwards, MRP

PURCHASING CERTIFICATIONS and TRAINING

. SPSM Certification

. Basics of Smart International Procurement

. Negotiation NoNo's,

. Managing Supplier Performance

EDUCATION

. Purchasing and Material Management Gannon University, Edinboro PA

. Marketing - Thiel College, Greenville, PA

. Accounting - Shenango Valley School of Business, Sharon, PA

. Kepner-Treqoe Training

References upon request

Contact this candidate