DAVID L. MURPHY
**** ****** **. * Bellbrook, OH *5305 * 937-***-**** * abmd6a@r.postjobfree.com
EMPLOYMENT
United States Army Reserve - Bravo Battery - 5/28 Field Artillery, Dayton, Ohio
Jan 1982 – Sept 1986
Cannon Crewnman / E-4
Trained and Performed all positions on artillery piece
Driver, Ammo loader, Gunner, Assistant gunner, Radio operator, Forward Reconnaissance.
United States Air Force – 18th Equipment Maintenance Squadron / Transient Alert Section. Kadena A.B. Okinawa Japan
Sept. 1986 – March 1990
Tactical Aircraft Maintenance Technician /E-3
Ground Handling, Servicing and Maintenance on all transient aircraft.
Launch, Recovery, Fueling, Towing, Maintenance.
Technical Order and Controlled Tool Kit Monitor.
Replacement parts ordering by National Stock Number / Manufacturer.
Jacobs Technology, Incorporated
August 1990 – April 2009
Test Technician IV / 2nd Shift supervisor
Used UNIX and Windows XP Operating Systems to perform dynamic & static tests on various computer controlled machines.
Administrator of tire, wheel and brake inventory database as well as 11 Controlled Tool Kits used in facility as well as tools assigned
to each test machine
Wrote procedures to insure accuracy for test set-up assemblies.
Created step-by step procedures for accurate testing to obtain customers goals.
Designated Inspector for chains, fall harnesses, straps, tethers and ladders
Conducted Annual Performance Reviews for junior technicians.
Assisted setting up instrumentation on test articles and verify that data is received and recorded properly.
Assembled mandrels, barrels and flanges for testing tires on dynamometers.
Conducted Aircraft Tire, Wheel and Brake tests in accordance with Department of Defense and civilian customer requests.
Maintenance of test equipment and test articles.
EDUCATION
Kaplan College –Graduation Date : May 2010
Computer Support Technician- Obtaining CompTia A+ Certification after graduation.
Program Overview: The objective of the Computer Support Technician program is to provide students with the
knowledge, technical skills and work habits required to pursue an entry-level position in the computer service field.
The program concentrates on helping students acquire knowledge and develop skills in computer hardware, system
and application software, networking, network security, helpdesk administration and principles of quality customer
service.
Introduction to Systems Technology:
Defined how PC’s function
Identification of major internal and external components of a pc.
Electro-Static Discharge avoidance
Identification / Installation /Troubleshooting of various RAM Chips
Configuration of CMOS and Installation of drivers
Installation and upgrade of CPU’s
Identification of structure and function of Expansion Bus
Installation of expansion cards
Identity and Installation of Motherboards
Troubleshooting POST ( Power On Self Test )
Formatted Hard Drives and Partitions
Installation Of Printers on Windows PC
Customer Relations
Introduction to Software Technology:
Installation of Windows XP and Windows 2000
Customer Support
Troubleshooting Methodology
Characteristics of Windows XP and Windows 2000
Operation of Command Line Interface
Manipulation of Files and Folders
Installation, Configuration and Troubleshooting of Wired/Wireless Networks.
Desktop Operating Systems:
Installation, Configuration, Usage, Diagnosis and Problem solving fundamentals of Desktop Operating Systems.
Installation of Windows XP Operating System
Configuration of Automatic updates
Installations of drivers
Management of Disks, File Systems, Devices & Peripherals
Configuration and Management of NTFS Security Shared Folder Security, Computer Security and User and Group Security
Back-up and Restore systems and data
Networking Fundamentals:
Networking standards and the OSI Model
Transmission basics and Network Media
Network Protocols and Hardware
Network Topologies and Access methods
Internet access, WAN’s and Remote connectivity
Windows Server 2003-based networking
Networking with UNIX
TCP/IP Networking
Maintaining /Troubleshooting Networks and Network Integrity
Network Security
Implementing and Managing Networks
Open Source Systems:
Installation of Linux Operating System
Installation, Configuration, Peripheral Support and Network Administration.
Introduction to Webpage design
Website planning and design
Desktop Administration:
Installation of Windows desktop operating system
Management and troubleshooting accessing resources
Configuration and troubleshooting hardware devices / drivers as well as troubleshooting desktop and user environments,
Network Protocols and services
Execution of ping, pathping and nslookup commands
Customer and Professional interaction skills
Secured Communications.
Software Applications:
Understanding and using Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access and Microsoft Outlook in
Microsoft 2003 and Microsoft 2007.
Server Fundamentals:
Differentiate among workgroups, domains and multiple domains
Installation, configuration and validation of a server in multiple topologies
Identify and troubleshoot errors in server installation
Recovery of lost files
Apply critical updates, service packs, operating system and driver updates
Configure and troubleshoot application access for users of network computers
Network Security:
Security concerns for common types of media
Security Topology
Intrusion detection systems
Public Key Infrastructure (PKI)
Administer File Transfer Protocols (FTP)
Physical Security and Disaster Recovery
Privilege Management
Security Planning
Computer Networking Technology – Associates of Applied Science
Currently enrolled at Kaplan College / Dayton Campus.
July 2010 – May 2011
AWARDS AND RECOGNITIONS
Student of the Month (CST Program) - Kaplan College- January 2010
Honor Roll Student – Kaplan College 2009 / 2010
Outstanding Team Member – Tool Control – Jacobs Technology -2007
COMMUNITY SERVICE
Commander – American Legion Post 761 – Bellbrook, Ohio
Guest Services Member – Southbrook Christian Church