High School Management

WILLIAM J. RIGGS

*** ****** *****

Hoschton, GA 30548

678-***-****

Email: *****@**.***.***

________________________________________________________________________

CERTIFICATIONS

. CompTIA A+ 2007

. CompTIA Network+2007

. CompTIA Project+

. MCP Client Systems 70-270

. Certiport IC3

. Security+2007

TECHNICAL COMPETENCIES

. Technical support

. Extensive knowledge with Windows XP, XP Professional, 2000

Professional, Server 2003, Windows Vista, and Windows 7

. Proven ability in diagnostics, repair, data recovery, upgrading,

software installation, hardware & software trouble-shooting, data back-

up, and custom builds

. Virus detection and removal

. Maintenance and set-up of wireless networks and LAN's

EMPLOYMENT HISTORY

Publix Supermarkets Inc.

Dacula, GA

Freight Transport Driver

1995-present

CDL freight driver responsible for transporting grocery freight to various

store locations from distribution center. Previously, line supervisor for

grocery warehouse where responsibilities included: managing second shift

employees, overseeing daily distribution operations, scheduling, time

management, and employee evaluations. Warehousing experience includes:

inventory control, receiving, employee training, logistics, and product

selection.

EDUCATION

2005-present Bachelor of Science in Information Technology Network

Management,

Western Governors University, Salt Lake City,

UT

1988 Graduate, Stone Mountain High School, DeKalb

County, GA

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