Customer Service Manager

Jacqueline Faulkner

**** ***** ***** **

Midlothian, VA 23112

804-***-****

abmcyx@r.postjobfree.com

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PROFILE:

I am a sincere, loyal and dedicated individual who has a passion to

succeed. I have extensive experience in the insurance industry and a proven

record of executing with quality. I share skills knowledge and experiences

with others, but can work independently and do what ever is necessary to

get the job done. I am seeking a position in a dynamic organization who

values both there employees and the bottom line.

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Licensed Insurance Agent:

Account Manager - Asset Protection Group Inc -Richmond, Virginia, May 2006

- Present

Currently provide customer service to high-end clients insuring their

commercial business and personal insurance needs. Duties include field

underwriting, claims service, risk management service along with explaining

and marketing various insurance products. Have a proven track record and

have become the top cross-selling producer in my current firm.

Account Manager - Virginia Financial Assocaties-Richmond, Virginia, Apr

2004 - May 2006

Issued Fiduciary Bonds at area court houses. Provided customer service and

support for commercial and personal lines. Reconciled commission and bank

statements for accounting purposes.

Account Manager - Joy Insurane Agency-Middletown, New York, Jan 2001 - Feb

2004

Provided customer service for commercial and personal clients needs.

Processing claims and financial transactions.

Office Manager - Cross Roads Insurance Agency-Rock Hill, New York, Jun 1999

- Jan 2001

Started satellite agency effectively solicited, processed, produced and

handled all agency business from the ground up.

EDUCATION:

Fallsburg HS/Orange County Community College - Fallsburg, New York

High School Diploma/Community College, Sep 1985 - Jul 1992

Virginia, North Carolina P & C license

Virginia L & H license

Extensive on the job training

SKILLS:

Executing with quality.

Passion to succeed.

Driving with creativity.

Integrity, Trust & Respect.

REFERENCES:

. Furnished upon request.

Contact this candidate