Sriram Jagannathan

*** ****** ****

Hesston, KS *7062

620-***-**** (Mobile)

abmcym@r.postjobfree.com

OBJECTIVE

Ambitious professional with proven success in analyzing various areas of

business is seeking a career in Business Analysis and Development.

Achievements:

. Introduced financial valuation model as a decision making tool for new

projects. Changed the culture of the company, where choosing of

projects by pure instincts are in the past and proper financial

valuation techniques are in place now. (NPV, IRR, WACC and Sensitivity

analysis).

. Performed cost analysis on various product families to identify the

true net profit margin. Various key cost factors such as warranty

costs and other customer related costs were identified for better

margin estimates and pricing on our products. Improved our ability to

look at the cost structure and make decisions on cost reductions.

. Took charge of the on-line warranty implementation project in the

middle and accelerated for release in 6 months. Overcame the challenge

of learning a new system in a short time, while keeping the

implementation on path and later training other people.

. Initiated and lead discussions to reconsider the existing warranty

policies. Lead management to review out of warranty claims approval

policy. Initiated discussions to impart sense of ownership to the

customer service department to bring down the warranty cost expenses.

(From current level of 3% to 1 %).

. Data-mined warranty claims and identified quality issues at factory.

Recommended automated query reports to be sent to QC to minimize

quality issues in production line.

. Researched and implemented CE (Europe) certification program for

export models. Saved significant time and money by implementing an in-

house program rather depending on consultants.

. Ensure (d) continuous compliance by passing yearly audits conducted by

notified CE body which is vital for sustaining our business in Europe.

PROFESSIONAL EXPERIENCE

Warranty Systems Manager, Excel Industries Inc, Hesston, KS. Jan 2009 -

Present

. Managed the implementation of our very first Online Warranty System

that serves more than 1000 dealers all around the world.

. Trained International and national distributors/dealers on the new

system.

. Data-mine and Analyze warranty/registration data on a regular basis

and make recommendations to Engineering teams.

. Analyze Sales trends and customer segments for strategic marketing

initiatives.

Advanced Test Engineer, Excel Industries, Inc, Hesston, KS. Sept 2002 -

Dec 2008

. Managed product testing and certification teams to meet national and

international compliance for product safety.

. Implemented and manage (d) the European certification program (CE

Mark).

. Developed written procedures for CE compliance.

. Work with International auditors on CE compliance issues.

. Researched and review International and national standards for product

compliance and ensure compliance across all products.

. Educated International distributors and management on new compliance

requirements.

Graduate Teaching Assistant for Theory of Materials and Material Testing

Lab Wichita State University, Wichita, KS, 2000-2001

Graduate Research Assistant, Wichita State University, Wichita, KS 1999-

2001

. Worked on research projects studying the parameters of optoelectronic

materials using X-ray diffraction principles

Thesis on X-ray diffraction study of GaN epitaxial films on 6H-SiC

substrate with AlN as a buffer layer (2001).

EDUCATION

Executive MBA at Wichita State University, Wichita, KS, May 2010

GPA 4.0 / 4.0

Master of Science in Mechanical Engineering, Wichita State University,

Wichita, KS,

Dec 2001

GPA 3.3 / 4.0

Bachelor of Engineering in Mechanical, REC, Durgapur, India, June 1998

Contact this candidate