Sales Customer Service

Garrett A. Thomas

*** ********** **. 940-***-****

Mineral Wells, TX 76067 ***********@*****.***

SALES PROFESSIONAL

Profile: Innovative professional with a proven track record of top

performance in sales, customer service, developing new business,

managing accounts, and generating strong customer satisfaction.

Strengths:

* Proficient in all stages of the sales process from prospecting

to closing the sale.

* Extensive cold calling experience.

* Passion for gaining personal relationships with clients.

* Highly team-oriented with strengths in collaborating with

counterparts to generate sales opportunities and customer

satisfaction.

* Great communication, organizational, listening, time/account

management skills.

Objective: Highly driven sales professional seeking a rewarding career

in the Inside Sales Industry within a leading company that

provides exceptional development opportunities, rewards

outstanding performance, and provides a highly motivating work

environment.

Career Experience:

2008 - Present Financial Advisor Edward Jones Investments

Developed and managed new territory with responsibility in marketing and

selling investments to residential and business prospects in my area.

Maintained 25+ quality face-to-face contacts or calls per day.

Participated in investment clubs, coffee groups, and seminars to stimulate

client growth. Provided immediate follow up with clients to answer

questions and resolve concerns. Generated referrals and built personal

relationships with each client while focusing on closing the sale.

Key Achievements

. Established successful business relationships with key referral

sources to maximize rapport and sales production

. Frequently earned recognition for top sales performance

. Rapidly advanced through segments based on my strong performance

. Achieved the Triple Crown Award twice in 2009

. Maintained a 200% standard average sales achievement

2007-2008 Management Trainee Enterprise-Rent-A-Car

Created and executed strategic management and sales plans each month.

Assisted branch manager with branch meeting planning and special projects

and was given the freedom to make management decisions regarding car

rentals and customer service. Consistently maintained customer

satisfaction at or above 80% each month. Followed up with clients to

answer questions and generate referrals.

Key Achievements

* Awarded top sales representative 4 out of 6 months

* Helped keep customer satisfaction over 80%

* Ran my own office and lead area in sales and customer satisfaction

* In charge of resolving many customer complaints

2005-2007 Office Assistant-during college Norman J. Thigpen Attorney

* Organized and styled advertising for generating clients

* Assisted in case preparation for litigation

* Provided courier services

* Conducted interrogatories with clients

2004-2005

Carpenter Lee Kinney Construction

. Carpentry/labor work during college

Education:

McNeese State University B.A., Business Management 2007 Lake

Charles, LA 337-***-****

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