Customer Service High School
Resume:
Chad E. Pendergrass
Sikeston, MO 63801
Objective: Seeking a position as a Design Drafting Technician.
PROFESSIONAL SKILLS AND EXPERIENCE
Drafting Training and Skills:
Operated AutoCAD 2004 for Technical/Mechanical Drafting
Operated Architectural Desktop 2004 for Architectural Design Drafting
Created 3-D solid drawings on Solidworks and AutoCAD 2004
Strong Mathematic skills include Geometry and Trigonometry
Basic skills with surveying equipment
Highly competent in paper/board drafting and design
Strong artistic talent and craft skills (drawing, woodworking, etc.)
Supervisory and Training Skills:
Supervised and trained employees in restaurant environment
Managed cash drawer, cash count, and deposits
Created weekly schedule for employees and distributed payroll
Supervised and trained inexperienced Airmen on daily duties
Customer Satisfaction Abilities:
Responsible for handling customer complaints and assuring complete customer
satisfaction
Greeted customers; developed rapport; accepted, processed, and delivered orders while
assuring customer satisfaction
Excellent listening and communication skills
EDUCATION
Cape Girardeau Career and Technology Center, Cape Girardeau, MO
Graduated and received 2-year certificate – May 2004
Courses in Design Drafting and AutoCAD
Shawnee Community College, Ullin, IL 1998-1999
Courses included basics and classes in wildlife technology field (ex: tree ID,
conservation, wildlife ID and habitat, etc.)
Thomas W. Kelly High School, Benton, MO 1986-1990
Courses included general education, college preparation, and 3 years of drafting
Chad E. Pendergrass
1000 Co. Hwy. 429
Sikeston, MO 63801
HONORS AND AWARDS
First Place Medal for Technical/Mechanical Drafting and Technical Drafting Information-
VICA post-secondary competition; Military Awards for Recruiting, Good Conduct,
Outstanding Unit, and Southwest Asia Ribbon, National Defense Ribbon, Expert
Marksman Ribbon, and BMTS Ribbon; and many awards for Honor Roll and Art during
High School
WORK HISTORY
Design Drafting Technician Clayton Fabrication 357 N. Interstate Dr. Sikeston, MO
Design and detail various metal projects using AutoCAD 2004, create bill of materials,
update and refine previous drawings, and create patterns for plasma cutter. 2004-2010
Lawn Care Specialist Causey Lawn Care 2407 E. Malone Sikeston, MO
Performed basic lawn care and maintenance, operated mowers, trimmers, edgers, and
various other equipment, also landscaping and snow removal. 2002-2003
General Manager D&BT Enterprises (dba Pizza Inn) 1905 E. Malone Sikeston, MO
Supervise crew and lower-level management, customer service, train new employees,
inventory, manage cash drawer, deposits, daily sheets, SOR, basic cooking and cleaning,
product quality control, and home delivery of product. 2000-2002
Sales and Service Utility Trailers of Sikeston 127 Harlene St. Sikeston, MO
Parts sales, create and close work orders, inventory, mechanic assistant, customer service,
parts delivery and pick-up, forklift operator, and cleaning duties. 1999-2000
Supervisor and Delivery Pizza Inn of Sikeston 1905 E. Malone Sikeston, MO
Delivery of product to customers, train new employees, operate cash register, and basic
cooking and cleaning duties. 1996-2000
Civil Engineer (97th CES) United States Air Force Altus AFB Altus, OK
Operate Heavy Equipment, concrete and asphalt construction and repair, maintained and
repaired base perimeter chain link fencing, and combat preparedness. Jun ’91-Dec ’94
Chad E. Pendergrass
1000 Co. Hwy. 429
Sikeston, MO 63801
REFERENCES
David Carnell Owner Carnell’s Collision Center
718 Tanner St.
Sikeston, MO 63801
Roger Manwaring Miner Fire Department and Scott County EMS
103 State Road H
Sikeston, MO 63801
Donald Raithel Doctor of Chiropractic
110 W. Commercial
Charleston, MO 63834
Tamara Overbey Student and Driver of State Transportation
123 Kay St.
Sikeston, MO 63801
Contact this candidate