Customer Service High School

Location:

Posted:

March 11, 2010

Anna Witherspoon

Lake City, SC 29560

*************@*****.***

Objective:

To obtain a position in a progressive organization offering opportunities for growth and

advancement that will allow me to use the various skills I have acquired through previous

work and educational experiences.

Professional Skills:

Microsoft Office

Microsoft Windows

Telephone Skills

Filing/ Editing

Typing 35+ wpm

Customer Service Skills

Qualifications:

One year + customer service skills

Certification for Certified Nursing Assistant

Education:

2004- Meijas Medical Center State Board Certification

2005 Lake City High School High School Diploma

2009-Present Florence-Darlington Technical College Associate in Human Service

Employment History:

Sykes Inc.-- Customer Service Representative, Kingstree SC

12/11/08- 01/04/2010 Take inbound calls from customers that need assistance with their

assistance with their cellular devices, set and complete commitments and call customers

back if necessary, troubleshoot defective equipment, processed credit /debit cards

payment, activate service/ disconnect service.

Monterey Bay Suites--Housekeeping Myrtle Beach SC

02/12/08- 10/13/08- Cleaning Rooms, keeping the customers satisfied with the

cleanliness, gaining the customer’s trust to be able to clean there rooms and greeting them

with a friendly face every time.

Commander Nursing Center (Certified Nursing Assistant) Florence, SC

08/07- 02/08-- Taking care of the elderly, cleaning there rooms, feeding them, some had

special needs that had to be attended to and making sure they are happy and their families

are satisfied with your service.

REFERENCES AVAILABLE UPON REQUEST