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Customer Service Project Manager

Location:
Piedmont, SC, 29673
Posted:
July 15, 2010

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Resume:

GEORGE W. TOMICH

*** ********* ****

Piedmont, South Carolina 29673

Cell Phone: 864-***-****

E-mail: abmcop@r.postjobfree.com

OBJECTIVE:

To provide your organization the right mix of technical and professional

skills in a team environment resulting in increasing profits and decreased

expenses.

PROFILE:

* Background encompasses extensive professional experience in the following

key positions of responsibility: Electronic Technician; Mechanical

Technician; Failure Analysis; Supervisor and Database Administration.

* Computer related training includes: AutoCAD (13); Bosch PLC and Allen

Bradley PLC; Excel; Word; WordPro; PowerPoint; Access; AmiPro; Approach;

Dbase IV; Freelance Graphics & Harvard Graphics; Lotus 1-2-3 & Lotus 123

charts/Database; Oracle Database Administrator and Windows '95 - Vista.

* Proven experience in: Overseeing repairs / preventive maintenance of

equipment; modifying / repairing various equipment; training and

supervising personnel; analyzing parts for repair; building,

troubleshooting and modifying production equipment; equipment

installations; helping to create databases; using different types of

databases; teaching others to use databases; increasing quality and

ensuring safety.

* Strengths: Hard working / industrious; highly responsible; excellent

technical skills; databases skills; quick learner (computer skills); team

player and excellent communication skills.

PROFESSIONAL EXPERIENCE:

* NUTRA June 2005 to September 2008

Greenville, South Carolina

Facility Maintenance Technician

1. The only technician working second shift and was responsible

for the entire plant.

2. Had daily, weekly and monthly PMs to do in a FDA environment.

3. Entered all work into the computer using MP2 at the end of the

shift.

* MILLIKEN November 2004 to June 2005

Simpsonville, South Carolina

Mechanical and Electrical Technician

1. Responsible for mechanical and electrical upkeep on all

production equipment.

2. Preventive and predictive maintenance.

3. Worked with Engineers, Operators and other Technicians to solve

problems.

* TELETECH October 2003 to November 2004

Greenville, South Carolina

Customer Service Representative

1. Worked in a call center

2. Used a phone and a computer to assist customers in finding

where there UPS packages were.

* KEVIN WHITAKER CHEVROLET April 2003 to October 2003

Greenville, South Carolina

Salesperson

1. Responsible for meeting, greeting and helping customers to pick

and buy a car.

2. Used customer service skills to call or answer customer's

questions on the phone.

3. Kept records of phone calls and customers who you have talked

to daily.

* CONTRACT WORKER November 2001 to April 2003

Simpsonville, South Carolina

Project Manager/Technician

1. Responsible for entire project from start to finish.

2. Keep track or projects cost.

3. Made sure project was completed on time.

4. Updated paperwork as needed.

5. Worked on mechanical and electrical items as needed.

PROFESSIONAL EXPERIENCE:

* ROBERT BOSCH CORPORATION April 1999 to October 2001

Anderson, South Carolina

Failure Analysis/Supervisor

1. Responsible for Failure Analysis and Repair Department in a

clean room environment.

2. Trained and supervised employees in the Repair Department.

3. Worked with engineers to design an Access Database for both

departments, doubling productivity.

4. In charge of modifications and repairs of equipment and new

projects.

5. Analyzed parts for repair and maintained data entry into the

Access Database.

6. Responsible for ascertaining whether parts were repaired or

scrapped.

7. Reorganized retest parts which increased output by 110%.

* KEMET ELECTRONICS April 1984 to February 1999

Simpsonville, South Carolina

Electronic Technician

1. Responsible for building, troubleshooting, modifying production

equipment and

training technicians.

2. As team leader, directed record amount of production equipment

in a one-year period.

3. Traveled extensively to install and troubleshoot equipment in

Mexico.

4. Trained support personnel to maintain equipment in Mexico.

5. Responsible for building and stabilizing 2nd shift personnel to

troubleshoot equipment.

6. Worked with engineers to develop and implement tracking

databases to order, inventory, ship

and receive parts and machines.

EDUCATION:

Pharmacy Technician - Virginia College

Greenville, South Carolina (Graduate in 2010)

Electronics Technology - Greenville Technical College

Greenville, South Carolina

Oracle Database Administrator - New Horizons Computer Learning

Center

Greenville, South Carolina

REFERENCES: Available upon request.



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