Sales Customer Service

Ashly Russell

**** ****** *****

Medford, OR **504

Home: 541-***-****

Cell: 541-***-****

abmchs@r.postjobfree.com

Experience

JPMorgan Chase Bank N.A

December 2006 - Present Senior Teller Central Point, OR

Teller Cash Dispenser Custodian

Fill cash dispenser when needed. This includes coin machines also.

Cash box operator.

Keep cash under teller limit at all times by using all vaults assigned. Process night deposits in dual, help

customers in drive up or at teller window in lobby. Complete statements, process legal papers to send to

legal department.

Branch Supply Order Person

Check supply room for needed items such as withdrawal slips, deposit slips, envelopes, pens, copy

paper, ink cartridges, receipt rolls, new equipment, ATM supplies ect

Bank Notary

Notarized papers for bank customers that have a notary box only.

Negotiable's Custodian

Audit travelers cheques for amount, keep track of gift cards and travelers cheques sold, fill cashiers

check paper when empty along with counter check paper.

Backup ATM Custodian

Process ATM deposits when custodian is not available.

Also part of the opening and closing teams for the branch.

Sales Referrals

Constantly using contact manager to refer customers over to bankers for additional services. Extra

incentive is earned when a service is accepted.

T C F Bank

June 2002 - September 2004 Sales Associate Aurora, CO

Teller duties included opening new accounts, processing deposits, withdrawals, payments, check cashing

and outside sales.

Outside sales

With a partner visit local business to offer employees checking accounts with TCF. Process application

on site as well as collect opening deposit. At that time customer received a gift if they visited the branch

to complete their application. If not then customer receives a copy of application and receipt of deposit.

Their checks are mailed as well as a debit card to the address given.

Special Events Coordinator

Organize events when new offers were released. Set up outsides sales for new account openings, games

and prizes.

U S Bank

June 2000 - December 2001 Commercial Teller Aurora, CO

Open drive up at 7:15am. Process night drop and drive up transactions until open at 9am. After opening,

accept commercial deliveries and process commercial deposits and coin orders for pick up by American

Security by 1:30pm. After courier pick up, help walk in commercial customers until 4pm. After 4pm only

personal customers were helped. At that time balance drawer, restocks coin vault and audit coin counter.

Ship out coin each Wednesday.

Supplied coin orders and changes orders for tellers and customers.

Equant Marketing

January 1999 - March 2000 Sales Associate Aurora, CO

Phones sales of newspapers across american. Became Team Lead after 3 months. Verified sales for

reps on the phone and gave sales tips.

My Twin Doll Company

February 1998 - January 1999 Customer Service Supervisor Denver, CO

Helped phones sales reps with closing sales and completing orders. Handled all customer service calls

and complaints for management. Processed mishandle orders and verified shipping and delivery.

Education

American Intercontinental University

September 2010 Associates

Business Management

Classes include International Business, Accounts payable and receivable, Excel, Power Point, General

math and science.

Denver Massage Therapy School

2002 Other Denver, CO

Massage Therapy

Completed six months of classes for massage therapy certificate. No clinic hours completed. Learned full

scale massage therapy from relaxation to medical and sports massage. Spa massage also and classes

and anatomy and physiology.

George Washington High

February 1999 High School Denver, CO

General Studies

general high school studies. 2ND LUT in JROTC. Part of honor roll for 3.5 GPA in Nov 1998.

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