Customer Service Project
Resume:
East Lansing, MI *****
Cell: 906-***-****
abmcgp@r.postjobfree.com
Ryan J. Whipple
Summary: Well qualified and results oriented accountant skilled at
meeting deadlines and recommending best options that meet customer's
short-term and long- term needs. Team player with proven communication
skills: verbal, written, interpersonal, and presentations.
Education: B.S., Accounting, Lake Superior State University, Sault Ste.
Marie, MI
. 150 credit hour program for CPA exam.
. Minors: Economics-Finance and Marketing
Computer Skills:
. Microsoft Office (Word, Excel, PowerPoint, Publisher)
. Quick Books
. Ultra Tax CS 2008
. Tax Act 2009
Experience: Moeller Aerospace Tech. Inc, Harbor Springs, MI, September
09-March10
. In-depth understanding of technical drawings and design
techniques.
. Machine parts to specifications using electrical
discharge machining tools such as sinkers and drills.
. Measure, examine, and test completed parts in order to
detect defects and ensure conformance to specifications,
using precision instruments such as micrometers.
. Successfully learned new programs quickly and effectively
demonstrating proficiency in maximizing production needs.
. Assisted co-workers on machining programs and operations.
. Exceeded daily production requirements set by management.
2009 Individual Income Tax, Entrepreneur
. Prepared, organized, and managed clients needs regarding
multi-state personal income taxes.
. Furnished taxpayers with sufficient information and
advice in order to ensure correct tax form completion.
. Addressed new tax laws and legislation to ensure complete
client satisfaction through exceptional customer service.
Accounting Internship, Hantz Group, November 08 - April 09
. Processed 1040, 1120, 1120S, and 1065 returns with no
mistakes, increasing output to 10 returns a day.
. Completed 15 quarterly and annual payroll tax filings,
consisting of Federal 940, 941, W-2/W-3 wage tax
statements, and Michigan 160 and 165 payroll taxes.
. Analyzed new tax laws, legislation, and proposed client
solutions.
. Proactively interviewed clients resulting in an average
of $500 in tax saving per client.
. Met critical deadlines for corporate, individual, and
state tax returns.
. Managed 100 appointments during busy tax season.
Activities: Volunteer Income Tax Assistance and Tax Counseling:
. Prepared and reviewed 97 individual federal and state tax
returns, which contributed $75,000 in refunds to the
community.
. Counseled individuals on tax savings.
. Trained volunteer preparers on tax software.
Students in Free Enterprise (SIFE):
. Recruited 16 business flyers for career fair.
. Developed survey materials for Chamber of Commerce
tourism marketing project.
. Conducted advertising effectiveness surveys of 250
participants at annual Sault Ste. Marie I-500 snowmobile
race.
. Created presentation materials and project documentations
for SIFE National championship in Philadelphia.
References: Mindy Poliski
Assistant Professor of Accounting
Lake Superior State University
650 W. Easterday Ave.
Sault Ste. Marie, MI 49783
abmcgp@r.postjobfree.com
Abby Gornall
Accountant
Hantz Tax & Business
Colleague
2006 Ashmun Street
Sault Ste. Marie, MI 49783
abmcgp@r.postjobfree.com
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