Insurance Life

THERESA FRANKLIN * Barnard Court, Highland

Mills, NY 10930

***********@*********.*** . Fax 845-***-**** . Home 845-***-****

PROFESSIONAL EXPERIENCE

Bank Teller 2006 - 2010

Walden Federal Savings & Loans

Monroe, NY

. Accepted deposits; processed withdrawals and loan payments.

. Opened and closed personal/business accounts.

. Processed paperwork for Certificate of Deposits.

. Responsible for accurate handling of cash drawer of $10,000.

Benefits Specialist 2000 - 2005

Securities Industries Automation Corporation

Brooklyn, NY

. Project leader for benefits programs that included data automation,

voluntary benefits, transit/parking and open enrollment for this

organization employing 1,700 employees.

. Created a comprehensive Employee Benefits Intranet site.

. Troubleshot and resolved complex and sensitive claim problems with

insurance companies.

. Assisted with the HRIS implementation of PeopleSoft 8.0.

. Prepared correspondence, reports and presentations using MicroSoft

Office.

Benefits Administrator 1998 - 2000

Applied Graphics Technologies

New York, NY

. Administered health insurance plans, life insurance plans, FMLA,

disability, workers' compensation, COBRA and HIPAA for 4,000 employees.

. Assisted with the HRIS implementation of PeopleSoft 7.5.

. Entered data entry electronically to various insurance companies.

Benefits Administrator 1992 - 1998

Partners in Care New York,

NY

. Spearheaded efficient execution of all benefit functions including health

insurance, life insurance, disability, workers' compensation, FMLA,

401(k), pension plans and FSAs for this organization employing 4,000

employees.

. Directed a staff of two benefits professionals.

. Key consultant on benefits entitlements and employee problem solver;

presented orientation programs; prepared and effectively communicated all

benefits information.

COMPUTER SKILLS

Word, Excel, Powerpoint, Outlook and PeopleSoft

EDUCATION

Bachelor of Science, Business Administration: Finance

State University of New York

Brockport, NY

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