Human Resources Management

Marlene A. Baird

Concord, CA *****

********@***.*** 925-***-****

PROFESSIONAL SUMMARY

A project coordinator professional with extensive experience in project

management analysis, Human Resources assistance, data reporting, office

administration and database management.

PROFESSIONAL EXPERIENCE

Pacific Gas and Electric Company - Walnut Creek, CA

Project Coordinator - Gas Transmission Maintenance and

Construction Dept. 2003 - 2010

Responsible for database management, reporting, analyzing, project tracking

and troubleshooting hand-held database program.

. Managed department goals and metrics report by collecting data and

reporting results. Trended and analyzed the results, created a "Target

vs. Actual" cost to date spreadsheet for comparison

. As webmaster, created, designed and launched department web pages

providing centralized access of critical information to remote employees.

. Assisted in creating, implementing and maintaining Hand-held Windows

platform device

. Ensured hand-held hardware and software issues were resolved promptly and

efficiently resulting in no loss of work productivity.

. Ensured timely scheduling of preventative maintenance jobs resulting in

compliance with California Public Utility Commission (CPUC) standards

. Established and delivered training program to the crew for the database

process

. Training governance/compliance committee member coordinated the cleanup

of an old database in preparation for conversion to the SAP learning

module. Accessed reports from the Sharepoint. Maintained the mandated and

required training database for 155 employees and ensured that annual

compliance was completed.

Compliance Analyst Electric Maintenance Dept

2007

Responsible for tracking asset management and compliance utilizing the SAP

Work Management module.

. Monitored data quality and entry of all the SAP notification records by

reviewing and ensuring notifications returned from the resource center.

Worked closely with department reps as new processes and procedures were

developed.

. Managed aerial patrol, ground patrol and inspections of electric assets

to ensure inspections were completed in compliance with the CPUC

standards by tracking and documenting inspections.

Project Controls Analyst Project Management Gas Dept

2002

Responsible for managing the funding of projects and ensured deadlines were

met.

. Developed, maintained and controlled project schedule plans for Project

Managers utilizing critical path methodology by collaborating with

project managers and team members.

. Analyzed schedule start, completion and duration variances of projects in

order to validate accuracy and appropriateness.

. Analyzed cash flow against actual cost to date and recommended corrective

action if necessary.

Senior Administrative Assistant Gas Maintenance Dept

1998-2003

Responsible for supporting the director and the team. Worked closely with

all levels of staff.

. Prepared Payroll Change requests and ensured pay accuracy in a timely and

efficient manner.

. Reviewed contracts and released for payment utilizing SAP.

. Maintained Director's busy calendar, scheduled appointments and organized

travel arrangements.

. Processed expense reports and ensured all data was accurate and

corresponding documents were attached per Internal Auditing and Corporate

Accounting policies.

. Managed Director's e-mail, prioritized action items, and responded to

items which required immediate attention on behalf of the Director.

. Organized social and holiday events for the department, including fund

raising efforts for local charities.

Human Resources Senior Assistant 1991-

1998

Responsible for managing Union documents and processes. Working closely

with Human Resources Representatives and maintaining highly confidential

documents.

. Prepared union grievance paperwork, created folders and assigned mandated

follow-ups to ensure compliance with labor management contracts.

. Maintained the employee performance logs to ensure compliance with action

plans and follow-up dates.

. Maintained confidential personnel files

. Coordinated job vacancies and job bidding for union employees.

. Ensured employees were enrolled in management training courses. Created

a process to fill vacancies to minimize costs associated with external

instructor-led courses.

. Managed annual service events, including budget management, vendor

selection, organizing, planning and hosting the events.

EDUCATION

. California State University East Bay - Project Management Certificate

. California State University East Bay - Human Resource Management

Certificate

TECHNICAL SKILLS

Microsoft Word, Excel, Access, PowerPoint, SAP Work Management and Business

Warehouse, Customer Relationship Management (CRM), Gas Mapping Tool (GIS),

Adobe Acrobat, Front Page Editor, Sharepoint

VOLUNTEER DUTIES

. CPR First Aid and AED certified,Current

. Emergency Team member 1991- 2009

. Safety Steering Committee Member 2006

. Campaign for the Community Chair, 2002, 2003 and 2009

. At risk behavior-based Safety Observer 1998 - 2008

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