Project Manager Sales

MARTIN J. RODRIGUEZ

** ******** ** *** *-19-803-***-****

Avon, CT 06001 ********@******.***.***

EDUCATION

CARNEGIE MELLON UNIVERSITY, TEPPER SCHOOL OF BUSINESS Pittsburgh, PA

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Master of Business Administration – MBA

• Concentrations: Strategy, Finance, Operations, Quantitative Analysis and Marketing

• Memberships: Marketing Club, Operations Club, Business and Technology Club, Latin American Business Club.

• VP of Corporate Relations – Latin American Business Club

• Honors: Merit Scholarship Recipient

UNIVERSIDAD RICARDO PALMA Lima, Peru

Bachelor in Electronic Engineering 6/01

• Activities: Student Council Representative

• Honors: Ranked top-fifth

EXPERIENCE

COMCAST CORPORATION – Largest provider of cable services (Cable TV, Voice and Internet). Hartford, CT

MBA Summer Intern 6/09 – 8/09

• Strategic Analysis: Applied analytical techniques and frameworks to recently adopted procedures, reducing

inefficiencies, and increasing operational results, reducing installation costs by $24m.

• Thought Leadership: Identified process improvements which will increase cost savings of 23%.

• Teamwork: Led a cross functional team to develop a new set of procedures that increases customer

satisfaction by 10% and employee satisfaction by 28%.

• Strategy: Designed and implemented an operational workflow to streamline the implementation process for the

new procedures.

INTELSAT – Largest provider of fixed satellite services worldwide. Coral Gables, FL

Regional Client Services Specialist – Latin America and Caribbean 6/07 – 6/08

Excellence Award nomination 2007 - Outstanding Achievement Award

Excellence Award nomination 2008 - Customer Connection Award

• Leadership: Led and organized a cross functional team with personnel from merged companies to structure

and implement new policies that reduced contract implementation time by 18%.

• Teamwork: Collaborated with marketing, finance, legal and engineering to integrate service booking systems

one month before the scheduled completion date.

• Business Development: Increased revenues in the region by 30% implementing new prospecting techniques.

• Problem Solving: Designed and implemented new policies and procedures for managing testing services in

the services booking system, leading to 23% increase in number.

• Customer Relationship Management: Interacted with multiple clients throughout Latin America to understand

needs and develop potential solutions.

• Strategic Thinking: Analyzed and restructured the sales process, decreasing total sales cycle time by 15%.

GLOBAL CROSSING – Service provider of voice, data, video and datacenters. Lima, Peru

Senior Account Manager (1/04 – 12/06) 2/03 – 12/06

Solutions Architect – Senior Project Manager (2/03 – 12/03)

• Business Development: Conducted market research for companies within the Telecommunications Sector

which led to a 15% increase in the number of clients, as well as a 30% increase in revenues.

• Account Management: Successfully managed 15% of company total revenues.

• Customer Development: Increased customer satisfaction by 14%. Received the Regional Award for highest

increase in customer satisfaction. Enabled renewal of 90% of services before the end of the contract.

VELOCITEL Inc. – US based company specializing in Project Management for Telecommunications Industry. Lima,

Peru

Project Manager 8/01 – 2/03

• Project Management: Developed and implemented the full process for maintaining 5000 rural satellite stations

for GILAT (Telecommunications Service Provider) in compliance with the Government Regulator two months

before the deadline.

• Leadership: Led a cross functional team in a variety of assignments concerning the design and implementation

of Telecommunications projects involving network implementation and maintenance.

ADDITIONAL INFORMATION

• Languages: Spanish (fluent), Portuguese (intermediate)

• Affiliations: IEEE, Rotary Club, National Society of Hispanic MBAs (NSHMBA).

• Activities: Swimming, Tennis.

U.S. Permanent Resident

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